How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%45+3.2Craft & service penalty68−3.2Momentum penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREThe Cleaning Authority - Norman
Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #147Position by Experts Score among all companies we track in this category. of 175 house cleaning services · 4.8★ from 268 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired The Cleaning Authority - Norman for 6 kinds of job.
The Cleaning Authority - Norman for general housekeeping
Clear ✕All 63 Google reviews tagged “General housekeeping” · showing 20
I am so happy to find The Cleaning Authority. I have high standards and I feel they have high standards, too, so we are a good match! They have been professional, courteous, respectful and dependable all at the same time. They have a plan and they work the plan. Best of all...the house looks great!!
Today’s cleaning seems exceptional in every way. I’m very pleased with the results of the efforts of Emily, Savannah and Andrea at the end of their long day. Thank you , ladies.
Such a good job, we appreciate Aryanna and Wendy very much. We have a clean, good smelling house and i just want to say, thank you. Cleaning Authority teams are excellent. Thank you very much.
Great job, as usual. Cleaning authority….. great job, appreciate everything that is above and beyond what we expect. Again, great job Brisa, Taliyah and Amene.
Solution-focused to address a stubborn issue! Easy to work with!
Both young ladies went above and beyond today . they did a spectacular job never so pleased as I was today, thanks to both young ladies !
Really appreciate the great cleaning done this week by Emily, Jenny and Rilee. Very thorough and efficient. My dog Otis also likes the fact that they get all of his golden sparkles (dog hair) cleaned up until the next time!😊
We've been using Cleaning Authority for the last year and love the service. Emily, Jenny and Rilee are thorough, efficient and friendly.
I appreciate the friendliness’s and excellent cleaning service of Veronica and Adriana. Always do an excellent job.
The team does a fantastic job. Emily and her crew are the absolute best. My house has never looked so clean. I especially love the job they do each time on my tile floor and shower. Highly recommended.
Emily and her team have been cleaning my home every two weeks for about 4 months, spending at least two hours during each visit to ensure everything is flawless. They are incredibly meticulous. Even with three high-shedding dogs, my floors and furniture are completely fur-free when they leave. I highly appreciate…
Otto and Sophia did a great job and they seemed to have fun as they worked. Thanks, Ladies!
Emily, Lauren and Jade did an awesome job. I always know I’m going to be 100% satisfied with the job when Emily and her crew is here
Fantastic Job Veronica and Hali. Place looks great when they leave.
Love Veronica!
Brisa, Jade, Veronica and Adrianna did a fabulous job cleaning our home. The Cleaning Authority of Norman is always on time and provides a very consistent, dependable, trustworthy house cleaning experience. Thank you for taking such great care of our home!
The cleaning is sufficient but the scheduling has been more than difficult. I had a question about my charges, no one would l call me back. I had to pretend to be a new customer to get my call answered. Getting on their monthly rotation for a cleaning was very difficult and quite frustrating. We will see how month three goes.
I was at an appointment with my wife. We missed about half of their effort. Luckily, my wife’s sister was here.
The women did a great job
Great experience every single time they have cleaned my house! Expectations are clear and the staff have been fabulous and friendly! I look forward to working together for an extended amount of time. It frees me up to spend my energy in other places or on other needs! Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 92 | $158–$253 |
| General housekeeping | 61 | $153–$271 |
| Deep clean | 41 | $277–$471 |
| Moving-related cleaning | 3 | $315–$536 |
| Interior & exterior window cleaning | 2 | $221–$397 |
| Upholstery cleaning | 2 | $157–$297 |
