How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%45+3.2Craft & service penalty68−3.2Momentum penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREThe Cleaning Authority - Norman
Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #147Position by Experts Score among all companies we track in this category. of 175 house cleaning services · 4.8★ from 268 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired The Cleaning Authority - Norman for 6 kinds of job.
The Cleaning Authority - Norman for standard cleaning
Clear ✕All 92 Google reviews tagged “Standard cleaning” · showing 60
Veronica is always so pleasant and works hard to make my house shine.
Great service and professional experience.
Today’s cleaning seems exceptional in every way. I’m very pleased with the results of the efforts of Emily, Savannah and Andrea at the end of their long day. Thank you , ladies.
Such a good job, we appreciate Aryanna and Wendy very much. We have a clean, good smelling house and i just want to say, thank you. Cleaning Authority teams are excellent. Thank you very much.
Oct 7, 2026: Great clean - thanks to Christen, Adriana & Aryanna
The cleaners were right on time and friendly. They asked good questions so they could know what we wanted in our first cleaning. Everything looks and smells very nice! We’re glad we finally enlisted a cleaning service.
Riley and Marianna did a fabulous job!
Really appreciate the great cleaning done this week by Emily, Jenny and Rilee. Very thorough and efficient. My dog Otis also likes the fact that they get all of his golden sparkles (dog hair) cleaned up until the next time!😊
I appreciate the friendliness’s and excellent cleaning service of Veronica and Adriana. Always do an excellent job.
Emily and her team have been cleaning my home every two weeks for about 4 months, spending at least two hours during each visit to ensure everything is flawless. They are incredibly meticulous. Even with three high-shedding dogs, my floors and furniture are completely fur-free when they leave. I highly appreciate…
Otto and Sophia did a great job and they seemed to have fun as they worked. Thanks, Ladies!
I am very happy with my cleaning. Veronica and Adriana do a great thorough job. They are very courteous and respectful as I work from home while they are cleaning.
Thank you Emily, Jade, and Aryanna for doing a great job!
Brisa, Jade, Veronica and Adrianna did a fabulous job cleaning our home. The Cleaning Authority of Norman is always on time and provides a very consistent, dependable, trustworthy house cleaning experience. Thank you for taking such great care of our home!
I definitely appreciate Brisa and Adriana for the good job they do cleaning my home!
The Cleaning Authority always does an incredible job and at such a reasonable rate. I’m always amazed at how spotless everything is after they leave (especially given how much dog hair is everywhere when they arrive!) This week, Emily and Molly worked quickly, did a perfect job, and were super friendly and kind, as usual!
The Cleaning Authority is absolutely amazing! Our house sparkled! The best cleaning service I have EVER used! Price is extremely affordable. Crew was friendly yet professional! I AM SOOOOO happy I found them!
We always love having The crew out. They are so easy to work with as far as scheduling , and really do their best to not take up to much of your day. Great attention to detail! We have a bunch of dogs and they made it seem like no dogs lived here!! Great team!
Alicia and Heidi did an awesome job for us today. Very satisfied with their work!
UPDATE: After 4 years I still love this company. They are so great with schedule changes and communication. They have accommodated any particular requests we've had. Our most recent cleaning was done by Brisa and Otto. They did a marvelous job and would love to have them back! From 4 years ago: This company…
Cindy, Macey, Austin and Xena do a great job taking care of our home! They are thorough and professional. We keep things picked up, but don't always have time to really clean. Having them come by on a biweekly basis is a huge help!
A team from The Cleaning Authority came to clean my house as they do every two weeks. The ladies were professional and friendly. Thank you Chris and Macey.
It just feels good to have your home cleaned, that's one less thing for my wife to do. They are thorough and don't stop until they are done.
Jen, Gillian, and Veronica are thorough and professional. I like knowing who will come to clean my house. I haven't had any issues with TCA and love my clean house!
Excellent team that provides the most consistent clean and professional skills.
Extremely pleased with the cleaning service provided by Wendy and Chelsea today.
Great job. House feels good!
Excellent work by Amber and Kierha! Excellent work by Becca and Caroline!
Veronica and her team are the best! They are very friendly and do great work, and are good with the dogs too.
Same good result as usual. The team did nice work today, so good to come home to a clean home. Veronica is a good leader. Everyone is friendly and goes about their business immediately. Debbie Arato
The cleaners are always friendly and they always do an amazing job! I would recommend them 10 times out of 10!!
05/19/23 Update: So Jake read my review and aggressively ordered me to take it down, even though it was a true representation of their service. He went so far as to say he reviewed my other Google reviews and commented that my review of them is "on par" with my reviews of other businesses (seriously, who does…
Charlize and Nakita were great. They always do a good job
My two girls today did an AWESOME job. *UPDATE* On April 21, Caryn, Alexis, Char, Nikita, and Jasmine worked together on my house. They were all very pleasant, thorough, and quick. Great work!
The Cleaning Authority takes good care of our home. The staff is friendly and conscientious about our clean. Would highly recommend!
Today, Alexis and Carsyn cleaned our house and did an amazing job. They’ve cleaned several times, and each time their work is great. I’ve never had an issue. They’re always efficient and make sure everything is taken care of. I love walking in to a clean house after a long day of work. I definitely recommend The…
Update Apr 2023: Different cleaning team -- The Cleaning Authority crew that came yesterday were excellent. Since things change a lot around my home, I appreciate that Carsyn & Alexis ask about any areas we do or don't want cleaned that day. And they always remember the details. We have a busy cluttered household…
I had a really pleasant experience with cleaning authority. For my first cleaning Angel, Bella, Char and Jen came over they were very friendly, professional and made sure I was satisfied with their work, I look forward to working with them again!
This is what I want. It looks perfect.
The team is always friendly and the house looks awesome when they are done.
Almost every time they are scheduled to clean, they call and have to reschedule. When they do clean, it is the very least they could possibly do. They certainly do not do any of the "additional tasks" they are supposed to perform, in which they are supposed to pay special attention to an area. For example, they were…
The crew is great and always takes great care of me!!
I love coming home to a clean house after a day of work! Jake is responsive via text and the team that comes each cleaning is wonderful.
We're so pleased with The Cleaning Authority and the services they provide. Their technicians have always been professional, respectful and attentive. Veronica and Chey have visited our house most frequently, and always do an excellent job. We've even been able to recommend their services to some nearby neighbors who now use The Cleaning Authority.
Update: Cari and Skye were our cleaning team today and they did an amazing job, as usual. I'm amazed at how efficient they are and what a great job they do every time they clean. We're on a bi-weekly schedule, which works out perfectly for our lifestyle and busy schedules. The house always looks so nice and…
Cari is my cleaner and does a great job. I work from home and sometimes have to ask for things to be cleaned in a weird order (as I’m involved in calls). She’s always happy to do so. Nothing quite a nice as walking out of my office into a clean house!
Kierha and Amber did a great job, so much so that I requested for them to be my regular cleaners! They are always on time and do an efficient job, and always work around me working from home.
They did a great job.
Awesome company!
Initially it seems like a more thorough job. So far I am pleased.
They do what the industry refers to as "speed cleaning" and as a result I found myself cleaning everything they forgot to after they left. The initial deep clean that they did was amazing but the standard cleans took them very little time because they were in a hurry to either get to the next house or go home. The…
Dependable and thorough
We love the Cleaning Authority! They love our pets and are always so considerate when they come to clean our home. Our cleaners are a delight and do their jobs incredible well.
the team was great! did an awesome job deep cleaning kitchen and Bathrooms. Always on time and efficient.
Great job and very nice people!
Thumbs up guys I give you a 5 this visit. Crew forgot to tell me they were leaving.🙂 Love this crew and want them full time.
The ladies who came for the first clean were friendly and polite. They were thorough with their work and finished very quickly.
Little disappointed. Didn't see where they mopped. Didn't clean my coffee tables or end tables and didn't dump the trash in the bedroom. Other than that not a bad job. Missed a lot of Dusting. I have pictures. Mr. P
These girls did an excellent job! They even found & cleaned areas missed by previous cleaning people. Great job! Very happy so far with the change to this company 😊👍💕
Great services, friendly staff.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 92 | $158–$253 |
| General housekeeping | 61 | $153–$271 |
| Deep clean | 41 | $277–$471 |
| Moving-related cleaning | 3 | $315–$536 |
| Interior & exterior window cleaning | 2 | $221–$397 |
| Upholstery cleaning | 2 | $157–$297 |
