Experts Reviews · Company report
The Cleaning Authority - Round Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%70+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Cleaning Authority - Round Rock

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 1,368 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Round Rock is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 81% of move-in/move-out cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Round Rock is better than 84% of move-in/move-out cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 91% of move-in/move-out cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Round Rock is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 70% of move-in/move-out cleaning services.B
70

Reviews for your job

Customers hired The Cleaning Authority - Round Rock for 7 kinds of job.

The Cleaning Authority - Round Rock for deep clean

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Jobs reviewedHow many Google reviews are tagged with this job.199
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$265–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 199 Google reviews tagged “Deep clean” · showing 20

A5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Liset and Narda from Team 9 did a great job cleaning and tidying up our house. They worked with integrity and dedication. Highly recommend!

Deep clean
Rick14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I so appreciate Cleaning Authority and their professionalism. I had a time crunch I was working with and they accommodated my day with an amazing clean around the time I needed! That you everyone at CA you are the best around!

Paid $1–50Reasonable priceDeep clean
IdaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I highly recommend My Cleaning Authority. They took special care.

Paid $100–150Great priceStandard cleaningGeneral housekeeping+ Punctuality+ Value
LaurenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We just had our initial deep clean completed. Dominic and Devyn did an amazing job, along with being professional and courteous! Very happy with the results :)

Paid $250–300Great priceDeep clean
Elisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Mairet and Gleny were super! Not only is the house really clean, the employees made sure we were synced on what we needed and in what order. As I work from home, that truly matters. Excellent job today! Thanks again!

Paid $200–250Reasonable priceDeep clean
ShantelleLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Update: I would like to acknowledge the performance of Team (Melissa & Aislin). They were polite, on time and serviced my home quickly.

Paid $300–350Reasonable priceDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Christy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I decided to start having my 1,900-square-foot home cleaned biweekly and, instead of using one of the smaller local cleaning companies I’ve used in the past, I decided to try a larger, established company. I assumed that with a bigger company, I would be getting a thorough, professional cleaning. I signed up for an…

Paid $500+OverpricedDeep clean
Marilyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m amazed. Melissa and Aislin arrive, get right to work and in about 3 hours do an amazing job of cleaning. They tackle different areas each time and do it efficiently and quickly. I’m so pleased to have Cleaning Authority as my backup. They are wonderful!!

Paid $100–150Great priceDeep clean
DLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★

Way to expensive; I had them clean an AirBnB, about 2,000 sq ft. I put down a deposit and they billed me an additional $500. The worst part is I still had to clean up behind them. They won't take their fee off the ground, so the top of the exhaust fan had not been cleaned among other areas completly missed.

Paid $500+OverpricedDeep clean+ Responsiveness+ Punctuality
Soyinka1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

THANK YOU Patricia💯 THANK YOU Danaily💯 peace love joy happiness health grace and ease To the both of you and to your family and friends AND OUR CHILDREN ALL OVER THE WORLD 💙❤️💚💛❤️❤️❤️❤️.Us👏🏿👏🏿💫s I only say it’s overpriced because I have a two bedroom one and a half bathroom shotgun house that doesn’t…

Paid $250–300OverpricedDeep clean
Brandylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vanessa & Zuema did a wonderful job! We get quarterly deep cleanings and this was the second trip. Everything sparkled & the house smelled clean and healthy!

Reasonable priceDeep clean
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Olivia and Adire aka team 28 did an amazing job on our first clean. Will absolutely be asking them to return!

Deep clean
Steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

First class!!!

Paid $450–500Reasonable priceDeep clean
Sabrina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Awesome Job, Thank you

Paid $350–400Reasonable priceDeep clean
VeronicaLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The cleaning service people were very punctual and very hard working, our house was completely refreshed after the deep cleaning. They were incredibly nice as well, would recommend

Paid $250–300Reasonable priceDeep clean
Gloria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team that cleaned today was fantastic. They did everything I wanted and more 😁

Paid $250–300Reasonable priceGeneral housekeepingDeep clean
Amber11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’m very happy with this service. Our house looks so clean and smells great! This has really been a big help for our family.

Great priceGeneral housekeepingDeep clean
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company the cleaners are always on time and very professional.

Reasonable priceDeep clean
AlyssaLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had our first clean with TCA Round Rock. Sandra and Josefa (Team 26) came by and they did such a wonderful job. The team went above and beyond and honestly I dont think our house has been this clean since we moved in. I'd highly recommend them of youre in need of a service.

Paid $300–350Great priceGeneral housekeepingDeep clean
SammieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gladys and Jose did a fantastic job!!

Deep clean

Show more deep clean reviews (179 more) →

Price

$196-20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 65%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning325$158–$240
General housekeeping302$153–$277
Deep clean198$265–$471
Office & workplace cleaning14$119–$222
Moving-related cleaning11$259–$484
Upholstery cleaning4$213–$365
Interior & exterior window cleaning3$164–$329

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