Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
The Cleaning Authority - Round Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%70+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Cleaning Authority - Round Rock

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 1,368 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Round Rock is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 81% of move-in/move-out cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Round Rock is better than 84% of move-in/move-out cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 91% of move-in/move-out cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Round Rock is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 70% of move-in/move-out cleaning services.B
70

Reviews for your job

Customers hired The Cleaning Authority - Round Rock for 7 kinds of job.

The Cleaning Authority - Round Rock for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.306
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 54
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 306 Google reviews tagged “General housekeeping” · showing 20

SheilaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Cristian and Sara (#11) are lovely women who take pride in a job well done. Thank you.

General housekeeping
Sue5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

My team of Kristal and Leisy was outstanding as usual. Always satisfied with the team who comes to our home. They are careful and pay attention to details.

Reasonable priceGeneral housekeeping
MeganLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We love our two cleaners,Oliva and Yadira. They are helpful,kind and do a great job. A+ recommend!

Great priceStandard cleaningGeneral housekeeping
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Both ladies, Danilys and Yenist (I hope I spelled their names right) were a joy to have in my home. They were competent and diligent in their work.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
TeriLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kristal & Leisy did a wonderful job cleaning our home. I love coming home to a clean house. The Cleaning Authority provides us with an excellent experience every time. I have used other cleaning services and CA has been the best ever. I highly recommend them. Worth every penny!

Reasonable priceStandard cleaning+ Punctuality+ Quality+ Professionalism
FionaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had a great team today, Team 20, Devyn & Dominic today, 10/20/2026. Great attention to detail, worked fast and were friendly.

Paid $200–250Reasonable priceGeneral housekeeping
IdaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I highly recommend My Cleaning Authority. They took special care.

Paid $100–150Great priceStandard cleaningGeneral housekeeping+ Punctuality+ Value
NoraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Cleaning Authority has been taking care of our home for 3 years now. Connie & Gabby are so very nice & dependable. They are very professional and highly efficient! I highly recommend this team and their colleagues!!

Standard cleaningGeneral housekeeping
Denise7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Sandra and Karla did a great job today. Everything is spic and span!

Paid $200–250Reasonable priceGeneral housekeeping
ShantelleLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Update: I would like to acknowledge the performance of Team (Melissa & Aislin). They were polite, on time and serviced my home quickly.

Paid $300–350Reasonable priceDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Lenell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Team 20 did a great job! I'm glad these ladies clean my house every month!

Paid $150–200Reasonable priceStandard cleaning+ Quality+ Professionalism
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Another great house cleaning with the Cleaning Authority. Gabby and Gladys (team #29) did a great job cleaning my house today. It is such a pleasure to come home to a clean house! Plus, they found my wallet which I had misplaced in the house and returned it to me! Thank you both for your expertise.

Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great team great job

Paid $200–250Reasonable priceGeneral housekeeping
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very thorough. Excellent

Reasonable priceGeneral housekeeping
katherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

Subpar. Even after voicing my disappointment with the last few cleans, it wasn’t much better this time. Will be canceling.

Paid $200–250Great priceGeneral housekeeping
Izel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This was Team 17's first visit (Melissa, Aislin, Mayrelis), and they did a great job. They left everything clean and well cared for. Highly recommend!

Paid $250–300General housekeeping
DENISE10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ladies did a great job. Team #22 Nicole and Felicitas

Paid $150–200Reasonable priceGeneral housekeeping
AR4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rosa, Isa, and Paty did an AMAZING job cleaning my house!!! Literally the cleanest it’s ever been! Thank you so much!!

Paid $150–200Great priceStandard cleaningGeneral housekeeping
ArcenisLocal Guide · 188 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

7/2/2026 update: I've had the unfortunate opportunity to learn about internal drama at this company that got back to me. I had one cleaning in which the bed was not well made and some of my small appliances were moved around, so I left some feedback, which I believed to be confidential. Not only was it not…

General housekeeping
Sylvia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Had my house cleaned today by Glenn, Samoa and Marietta. Everything is clean and sparkling. Thank you girls:)

Not sureGeneral housekeeping

Show more general housekeeping reviews (286 more) →

Price

$196-20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 65%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning325$158–$240
General housekeeping302$153–$277
Deep clean198$265–$471
Office & workplace cleaning14$119–$222
Moving-related cleaning11$259–$484
Upholstery cleaning4$213–$365
Interior & exterior window cleaning3$164–$329

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