Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%70+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREThe Cleaning Authority - Round Rock
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 1,368 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Round Rock is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 81% of move-in/move-out cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Round Rock is better than 84% of move-in/move-out cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 91% of move-in/move-out cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Round Rock is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 70% of move-in/move-out cleaning services.B
70
Reviews for your job
Customers hired The Cleaning Authority - Round Rock for 7 kinds of job.
The Cleaning Authority - Round Rock for mattress cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Mattress cleaning”
Marian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I have used the Cleaning Authority for several years and have been pleased with the quality of the cleanings. Team 13, Linda and Bernadina, are very professional do a great job.
Deep cleanGeneral housekeepingMattress cleaning+ Punctuality+ Quality+ Professionalism
Price
$196-20% vs typical move-in/move-out cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 65%Overpriced 6%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 325 | $158–$240 |
| General housekeeping | 302 | $153–$277 |
| Deep clean | 198 | $265–$471 |
| Office & workplace cleaning | 14 | $119–$222 |
| Moving-related cleaning | 11 | $259–$484 |
| Upholstery cleaning | 4 | $213–$365 |
| Interior & exterior window cleaning | 3 | $164–$329 |
