Experts Reviews · Company report
The Cleaning Authority - Round Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%70+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Cleaning Authority - Round Rock

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 1,368 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Round Rock is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 81% of move-in/move-out cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Round Rock is better than 84% of move-in/move-out cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 91% of move-in/move-out cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Round Rock is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 70% of move-in/move-out cleaning services.B
70

Reviews for your job

Customers hired The Cleaning Authority - Round Rock for 7 kinds of job.

The Cleaning Authority - Round Rock for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$259–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Moving-related cleaning”

AndrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

have used them twice, and twice I been amazed and pleased at the great work I've been provided

Paid $250–300Reasonable priceMoving-related cleaningGeneral housekeeping
KelliLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great move in clean. Needed extra attention on details like baseboards, door frames, oven, etc .. Carolina and Mirna did an exceptional job. Cleaning Authority quoted me the price based on number of hours and that was exactly what they charged me. Great services.

Paid $250–300Great priceMoving-related cleaning
Libby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Definitely believe the positive reviews that people have left here. Really last minute, I called them as a first-time customer for an entire move-out clean and they found the time for me exactly when I needed. They did a fantastic job on my move-out clean. They were incredibly thorough and you could tell they gave…

Reasonable priceMoving-related cleaning
KatieLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Santa and Mari did a wonderful job with my move-out clean. They were prompt, communicative, and incredibly thorough. The house looked fantastic when they were finished. I really appreciated their attention to detail and how easy they made the whole process. Highly recommend!

Reasonable priceMoving-related cleaning
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Judy and Calise of Team #19 did a great job on our move-out clean!

General housekeepingMoving-related cleaning+ Quality
Carmen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gabriela and Patricia on Team #30 were fantastic! They arrived early for a move-out clean and left our now previous apartment better than we found it - even completing all of our cleaning priorities quicker than we expected! Thank you both for your wonderful work!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
JohnnyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

SPEND YOUR MONEY ELSEWHERE OR YOU WILL BE SPENDING YOUR TIME DOING THE WORK THE CLEANING AUTHORITY WON'T GET DONE. ALL PHOTOS IN THIS POST WERE TAKEN AFTER THE CLEANING AUTHORITY "FINISHED" THE JOB. I'm a realtor by trade. We frequently hire cleaning companies to save us time, money, and help maintain a good…

Moving-related cleaning− Quality− Professionalism
ShannonLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are readying our house for sale and these cleaners went above and beyond, I've never seen my house sparkle so much. They are truly amazing.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Have used them for several years now and service is always terrific! Bernice and Norma are here most often and always do a great job. Everyone is friendly, I would highly recommend to anyone. Thanks

Deep cleanMoving-related cleaningOffice & workplace cleaning
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Quality+ Professionalism
OM4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Quality+ Professionalism

Price

$196-20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 65%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning325$158–$240
General housekeeping302$153–$277
Deep clean198$265–$471
Office & workplace cleaning14$119–$222
Moving-related cleaning11$259–$484
Upholstery cleaning4$213–$365
Interior & exterior window cleaning3$164–$329

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