Experts Reviews · Company report
The Cleaning Authority - Round Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%70+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Cleaning Authority - Round Rock

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 1,368 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Round Rock is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 81% of move-in/move-out cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Round Rock is better than 84% of move-in/move-out cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 91% of move-in/move-out cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Round Rock is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 70% of move-in/move-out cleaning services.B
70

Reviews for your job

Customers hired The Cleaning Authority - Round Rock for 7 kinds of job.

The Cleaning Authority - Round Rock for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$222
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 29

All 14 Google reviews tagged “Office & workplace cleaning”

Jenifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The team did such a great job. Love the feel & look of my house after such a deep clean.

Reasonable priceOffice & workplace cleaningStandard cleaning
CristenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Gabby and Sara (team 11) came today (11/4) and as usual did such a great job on our house! They are so friendly with us and our dog Wylie and efficient throughout both floors. They leave floors and counters looking shiny clean and all areas smelling so good. Couches and beds and carpets always look hotel-perfect. We…

Customer photo from Cristen's reviewCustomer photo from Cristen's review
Office & workplace cleaningStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Linda and Bernadina were extremely thorough and meticulous about cleaning our house top to bottom. I peeked in once, and Linda was wiping down the living room blinds. They organized our laundry room, picked up underneath beds and made even the dullest tiled floor area shine. But what really floored me was when I…

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They always do a fabulous job ❤️

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Mona10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Easy scheduling. On time and very courteous. Connie and Melissa left everything spotless!

General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Willis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They do a superb job every time. Lessie & Isabella are the best!

General housekeepingOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Xaiver5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The home always looks ready for a showing once Mayra, Felipa, & Daniela leave. Always an awesome job.

General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
MatthewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Cleaning Authority is a wonderful and reliable cleaning company. They are the standard when it comes to professionals who you can trust. We have the most amazing team, Team #19, Judy and Maria, and we could not be more blessed with them and their work. They are part of our family! They love our pets, our house,…

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
KelliLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been customers with The Cleaning Authority for a little over a handful of years. We are always so grateful for our Friday cleanings. Having shifted our family dynamics quite a bit (roommate, dogs, and now an infant), the individuals with TCA have always been helpful, kind, and understanding. I am especially…

General housekeepingOffice & workplace cleaningStandard cleaning+ Quality+ Professionalism
kennLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good experience with this company. They come once a month and the results are very good.

General housekeepingOffice & workplace cleaningStandard cleaning+ Quality+ Professionalism
Carter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent professional attitude and happy to help out. I will continue their service

Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Have used them for several years now and service is always terrific! Bernice and Norma are here most often and always do a great job. Everyone is friendly, I would highly recommend to anyone. Thanks

Deep cleanMoving-related cleaningOffice & workplace cleaning
David3 years ago★★★★★

Rating only, no written review.

General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Professionalism+ Value
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$196-20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 65%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning325$158–$240
General housekeeping302$153–$277
Deep clean198$265–$471
Office & workplace cleaning14$119–$222
Moving-related cleaning11$259–$484
Upholstery cleaning4$213–$365
Interior & exterior window cleaning3$164–$329

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