Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
The Cleaning Authority - Round Rock logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%81+19.6Value 14%91+12.9Replies to reviews 7%70+4.9Craft & service penalty84−1.6Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

The Cleaning Authority - Round Rock

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 1,368 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Authority - Round Rock is better than 83% of move-in/move-out cleaning services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 81% of move-in/move-out cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Authority - Round Rock is better than 84% of move-in/move-out cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 91% of move-in/move-out cleaning services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Authority - Round Rock is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cleaning Authority - Round Rock is better than 70% of move-in/move-out cleaning services.B
70

Reviews for your job

Customers hired The Cleaning Authority - Round Rock for 7 kinds of job.

The Cleaning Authority - Round Rock for standard cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.326
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$240
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 326 Google reviews tagged “Standard cleaning” · showing 20

MeganLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We love our two cleaners,Oliva and Yadira. They are helpful,kind and do a great job. A+ recommend!

Great priceStandard cleaningGeneral housekeeping
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Both ladies, Danilys and Yenist (I hope I spelled their names right) were a joy to have in my home. They were competent and diligent in their work.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
TeriLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Kristal & Leisy did a wonderful job cleaning our home. I love coming home to a clean house. The Cleaning Authority provides us with an excellent experience every time. I have used other cleaning services and CA has been the best ever. I highly recommend them. Worth every penny!

Reasonable priceStandard cleaning+ Punctuality+ Quality+ Professionalism
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Efficient

Paid $150–200Reasonable priceStandard cleaning
IdaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I highly recommend My Cleaning Authority. They took special care.

Paid $100–150Great priceStandard cleaningGeneral housekeeping+ Punctuality+ Value
Adrienne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

Very disappointed in this week’s clean and the customer service I received when I called to have it corrected. The crew was here for 1 hour and 7 minutes per my ring cameras for a 2500 square foot 4 bedroom house. The carpet on the stairs is dirty, my counter and table surfaces are dirty. They didn’t clean the…

Paid $250–300OverpricedStandard cleaning
NoraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Cleaning Authority has been taking care of our home for 3 years now. Connie & Gabby are so very nice & dependable. They are very professional and highly efficient! I highly recommend this team and their colleagues!!

Standard cleaningGeneral housekeeping
ShantelleLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Update: I would like to acknowledge the performance of Team (Melissa & Aislin). They were polite, on time and serviced my home quickly.

Paid $300–350Reasonable priceDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had Molly Maids service come every 2 weeks. Today Meily and Dayana came to clean. They did an exceptional and thorough job. They were friendly and professional. They showed up on time.

Paid $150–200Reasonable priceStandard cleaning
MaribelLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Cleaners did a good job and my home is sparking

Standard cleaning
Lenell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Team 20 did a great job! I'm glad these ladies clean my house every month!

Paid $150–200Reasonable priceStandard cleaning+ Quality+ Professionalism
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have been having the ladies from The Cleaning Authority come about every four weeks since September 2025. Today's cleaning was as great as the previous visit My wife and I have been amazed at the detail and speed of their cleaning. Lyulla and Adiena were the team this month(September 2026). They focused on the…

Paid $200–250Reasonable priceStandard cleaning
Pamela13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Silvan and Crystal we’re absolutely perfect. They try very hard to do everything we asked! We highly recommend them and hope that they will come back here again!

Not sureStandard cleaning
Eddie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! They do an amazing job cleaning and are always very respectful and friendly. They really take their time and make sure everything looks nice and clean. Very reliable and easy to work with. I would definitely recommend them to anyone looking for a good cleaning service!

Great priceStandard cleaning
LyndaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cristian and Sara did a wonderful job. First time using the Cleaning Authority. Will request them again.

Paid $250–300Reasonable priceStandard cleaning
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Another great house cleaning with the Cleaning Authority. Gabby and Gladys (team #29) did a great job cleaning my house today. It is such a pleasure to come home to a clean house! Plus, they found my wallet which I had misplaced in the house and returned it to me! Thank you both for your expertise.

Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

OLIVIA and Yadira did a fabulous job for me - my bedroom bureau was sparkling and my old kitchen floor was REALLY clean! As is always the case with my TCA ladies! I love how my house looks and smells when they leave and look forward to next month! Marsha

Paid $150–200Reasonable priceStandard cleaning
CynthiaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have been using this service for several years now, and have been very pleased. The quality of their work is excellent, and consistent. And there is often someone that comes by to do a quality check. I highly recommend The Cleaning Authority.

Paid $250–300Reasonable priceStandard cleaning
JBLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The Cleaning Authority always does a great job in cleaning our house. Today we had a new team, team #3, with Vanessa and Bernice. They also did a fantastic job! All of the employees at TheCleaningAuthority are polite, professional, and hard-working.

Paid $200–250Reasonable priceStandard cleaning
SueLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I just had my first cleaning. I am very happy with the job the 2 ladies did. My apartment looks very good.

Paid $250–300Reasonable priceStandard cleaning

Show more standard cleaning reviews (306 more) →

Price

$196-20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 65%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning325$158–$240
General housekeeping302$153–$277
Deep clean198$265–$471
Office & workplace cleaning14$119–$222
Moving-related cleaning11$259–$484
Upholstery cleaning4$213–$365
Interior & exterior window cleaning3$164–$329

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