Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%74+25.9Reliability 15%82+12.3Craft & service 20%86+17.2Value 10%39+3.9Momentum 8%90+7.2Track record 7%83+5.8Accountability 5%79+4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREThe Cleaning Authority - San Diego
San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 332 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.The Cleaning Authority - San Diego is better than 74% of house cleaning services.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.The Cleaning Authority - San Diego is better than 82% of house cleaning services.A
82
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.The Cleaning Authority - San Diego is better than 86% of house cleaning services.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - San Diego is better than 39% of house cleaning services.D
39
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - San Diego is better than 90% of house cleaning services.A
90
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - San Diego is better than 83% of house cleaning services.A
83
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - San Diego is better than 79% of house cleaning services.B
79
Reviews for your job
Customers hired The Cleaning Authority - San Diego for 5 kinds of job.
The Cleaning Authority - San Diego for pet stain & odor removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$209-15% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 69%Overpriced 6%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General housekeeping | 98 | $153–$240 |
| Standard cleaning | 86 | $158–$253 |
| Deep clean | 40 | $277–$471 |
| Office & workplace cleaning | 2 | $153–$283 |
| Upholstery cleaning | 2 | $151–$285 |
