Experts Reviews · Company report
The Cleaning Authority - San Diego logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

The Cleaning Authority - San Diego

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 332 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - San Diego is better than 35% of house cleaning services.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - San Diego is better than 55% of house cleaning services.C
55
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - San Diego is better than 86% of house cleaning services.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - San Diego is better than 44% of house cleaning services.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - San Diego is better than 95% of house cleaning services.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - San Diego is better than 85% of house cleaning services.A
85
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - San Diego is better than 78% of house cleaning services.B
78

Reviews for your job

Customers hired The Cleaning Authority - San Diego for 5 kinds of job.

The Cleaning Authority - San Diego for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 100 Google reviews tagged “General housekeeping” · showing 20

★★★★★ Colleen · Edited a month ago

Alicia and Carmen were wonderful. They were very kind and did a great job cleaning my house.

Paid $200–250Reasonable priceGeneral housekeeping
★★★★ San · Edited a month ago

Julia, Briana, and Claudia did a good job cleaning my house on October 11, 2024. I was especially pleased that they changed the sheets.

Paid $250–300OverpricedStandard cleaningGeneral housekeeping
★★★★★ Ross · Edited 2 months ago

Team 9 was here again today (Lupita & Carmen this time), and did another wonderful job!. They are consistently quick and competent, breezing through the condo making everything look spick and span.Thank you as always to The Cleaning Authority and your excellent teams of professionals. I appreciate the consistency…

Paid $100–150Reasonable priceGeneral housekeeping
★★★★★ Suzanne · Edited 2 months ago

The cleaning team were great!! Very professional and extremely efficient.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ David · Edited 2 months ago

I'm very happy with their service. I couldn't be happier that I signed up with The cleaning Authority. I've had two cleanings already and both times I was quite happy.

Paid $250–300Great priceGeneral housekeeping
★★★★★ Brenda · Edited 3 months ago

Excellent cleaning work and courtesy! Our experience with this new team was wonderful. So great to come home to this excellent professionalism! Many thanks. Brenda Scott-Mead

Reasonable priceGeneral housekeeping
★★★★★ Robin · 3 months ago

Cleaning Authority has been coming to my house for a little over a year and I couldn’t be happier. A team of two or three comes once a month to clean my three bedroom apartment and they are so pleasant, and leave it looking so great.

Standard cleaningGeneral housekeepingDeep clean
★★★★★ Aaron · Edited 3 months ago

Good service, very polite. Made the penthouse smell so nice and clean without the chemicals. They even made things right when I wasn't satisfied with the last cleaning. Manager showed up. Everything was impeccable. Very satisfied customer

Paid $150–200Reasonable priceGeneral housekeeping
★★★★ Phyllis · 4 months ago

Cleaning great as usual; but out front door was left unlocked. ☹️

Paid $250–300Not sureGeneral housekeeping
★★★★★ Syndee · Edited 5 months ago

Super friendly and did an excellent job. Thank you!

Paid $200–250Reasonable priceGeneral housekeeping
★★★★★ Linda · Edited 5 months ago

I’ve been using this service for years. They do a terrific job. I like that I can trust them with my house and belongings. Today Flor, Rubi, and Perla cleaned my house and did a beautiful job.

Paid $200–250General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ wendy · Edited 5 months ago

Our cleaning crew was very efficient and thorough!!! So glad we we have them coming! As usual, today everything is nice and clean and smells wonderful!!!

Paid $200–250Reasonable priceGeneral housekeeping
★★★★★ Jack · Edited 5 months ago

The Cleaning Authority crew does a great job. They are very polite, thorough, and respectful. They work from a rotating list of chores, if there is something not on their list, they are always happy to do it. We have a home office, and they always ask about the best time to clean the office so as to not interfere…

Paid $200–250OverpricedDeep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Nilgun · Edited 5 months ago

Excellent Service Team 9. I hope you always come to clean my house. Quiet professionalism!!!

Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Judy · Edited 5 months ago

They did a great job. My house is so different when it’s clean.

Paid $200–250Reasonable priceGeneral housekeeping
★★★★★ Debra · Edited 6 months ago

Nancy & Manuela did a great job & provided excellent information! Thank you & our team for your years of service! The above was a previous post?! Perla & Ruby did a great job in dealing with some specific needs. Thank you again!!!

Paid $150–200Reasonable priceGeneral housekeeping
★★★★★ angela · Edited 6 months ago

Efficient, effective and on time.

Paid $250–300Reasonable priceGeneral housekeeping
★★★★★ Karen · Edited 6 months ago

We have been having our home cleaned by the Cleaning Authority for quite some time now. I have recommended them to our neighbor and friends too! They are kind, friendly, professional and not to mention does an AMAZING job cleaning our home. Thank you Ladies!

General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Eric · Edited 7 months ago

Great job! Very happy.

Paid $200–250Reasonable priceGeneral housekeeping
★★★★★ Patricia · Edited 7 months ago

Rubi and Sharon(?) (Team #2) get 5 stars from us.

Reasonable priceGeneral housekeeping

Show more general housekeeping reviews (80 more) →

Price

$209-25% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping98$164–$259
Standard cleaning86$170–$259
Deep clean40$283–$453
Office & workplace cleaning2$183–$336
Upholstery cleaning2—

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