Analyzing 5,549,1735.5M ReviewsFor 15,08015.1K Experts

Experts Reviews · Company report
The Cleaning Authority - San Diego logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

The Cleaning Authority - San Diego

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 332 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - San Diego is better than 35% of house cleaning services.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - San Diego is better than 55% of house cleaning services.C
55
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - San Diego is better than 86% of house cleaning services.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - San Diego is better than 44% of house cleaning services.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - San Diego is better than 95% of house cleaning services.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - San Diego is better than 85% of house cleaning services.A
85
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - San Diego is better than 78% of house cleaning services.B
78

Reviews for your job

Customers hired The Cleaning Authority - San Diego for 5 kinds of job.

The Cleaning Authority - San Diego for moving-related cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614

All 1 Google reviews tagged “Moving-related cleaning”

Ines10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have the best cleaners with Nancy and Manuela! I am moving out of my rental and they came in and left the place spotless! So professional and detailed! I will most definitely using this company again and asking for the Nancy & Manuela duo!

Paid $300–350Reasonable priceMoving-related cleaningGeneral housekeeping

Price

$209-25% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping98$164–$259
Standard cleaning86$170–$259
Deep clean40$283–$453
Office & workplace cleaning2$183–$336
Upholstery cleaning2—

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