Experts Reviews · Company report
The Cleaning Authority - San Diego logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

The Cleaning Authority - San Diego

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 332 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - San Diego is better than 35% of house cleaning services.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - San Diego is better than 55% of house cleaning services.C
55
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - San Diego is better than 86% of house cleaning services.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - San Diego is better than 44% of house cleaning services.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - San Diego is better than 95% of house cleaning services.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - San Diego is better than 85% of house cleaning services.A
85
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - San Diego is better than 78% of house cleaning services.B
78

Reviews for your job

Customers hired The Cleaning Authority - San Diego for 5 kinds of job.

The Cleaning Authority - San Diego for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 86 Google reviews tagged “Standard cleaning” · showing 20

★★★★★ Mary · Edited a day ago

I really like the ladies who came to clean. They are prompt, thorough and professional.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Steve · Edited 4 weeks ago

Detailed and thorough, excellent job! Ashley and Shayna were fantastic. Looking forward to having them back again.

Great priceStandard cleaning
★★★★★ Judy · Edited a month ago

We were happy to have the same two ladies who did such a good job last time. One speaks very good English. They had a third lady with them today so things went even faster.

Standard cleaning
★★★★ San · Edited a month ago

Julia, Briana, and Claudia did a good job cleaning my house on October 11, 2024. I was especially pleased that they changed the sheets.

Paid $250–300OverpricedStandard cleaningGeneral housekeeping
★★★★★ Vicki · Edited 2 months ago

We are so very pleased with the Crew of the Cleaning Authority! Our bi-weekly Crew 9 Team of Lupita, Alma and Sasha re very thorough and trustworthy. We live in the Kensington area and so appreciate the details and products they use that make our home and the outside patio feel so clean and fresh for days! We…

Paid $100–150Great priceStandard cleaning
★★★★★ Suzanne · Edited 2 months ago

The cleaning team were great!! Very professional and extremely efficient.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Shari · 3 months ago

Satisfied with cleaning. Alicia and Maribel were professional and personable. I would like Alicia and Maribel to clean my home from now on.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Robin · 3 months ago

Cleaning Authority has been coming to my house for a little over a year and I couldn’t be happier. A team of two or three comes once a month to clean my three bedroom apartment and they are so pleasant, and leave it looking so great.

Standard cleaningGeneral housekeepingDeep clean
★★★★★ Mary · Edited 5 months ago

Everything about the experience was great!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jack · Edited 5 months ago

The Cleaning Authority crew does a great job. They are very polite, thorough, and respectful. They work from a rotating list of chores, if there is something not on their list, they are always happy to do it. We have a home office, and they always ask about the best time to clean the office so as to not interfere…

Paid $200–250OverpricedDeep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Nilgun · Edited 5 months ago

Excellent Service Team 9. I hope you always come to clean my house. Quiet professionalism!!!

Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Karen · Edited 6 months ago

We have been having our home cleaned by the Cleaning Authority for quite some time now. I have recommended them to our neighbor and friends too! They are kind, friendly, professional and not to mention does an AMAZING job cleaning our home. Thank you Ladies!

General housekeepingOffice & workplace cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Stan · Edited 7 months ago

Five years in, The Cleaning Authority is still doing an outstanding job. This morning, while I was taking my grandson to school, Jennifer, Perla, and Jazmin arrived at my house and started to whiz around, doing their magic. In a couple of hours, my 2500 sq. ft. house sparkles. I have them come every 2 weeks -- It…

Standard cleaning+ Professionalism+ Value
★★★★★ Marie · Edited 8 months ago

The girls were awesome. They cleaned like it was theirs. I was totally satisfied I hope I get the same girls back next time.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Davin · Edited 11 months ago

Great work as always—thanks Petra, Julia, and Jenifer! Cleaning authority do excellent work!!! Claudia, Lupita, Alma did a fantastic job!

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Judy · Edited a year ago

All the employees I have interacted with have been excellent. Today I had Julia, Rosa and Julieta (#3) and I really appreciated their work.

Standard cleaning+ Quality+ Professionalism
★★★★★ Ashley · Edited a year ago

Thank you, Marlen and Rubi, for always going above and beyond — and thank you to The Cleaning Authority for having such an excellent team! Highly recommend their services to anyone looking for a dependable and high-quality cleaning company.

Paid $200–250Great priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Melissa · Edited a year ago

I’ve been very happy with The Cleaning Authority and will continue to use them. Brenda and Aby did an amazing job with our latest clean and I appreciate coming home to a clean house.

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Rebecca · Edited 2 years ago

I am writing this review after Claudia, Ana and Perla did a super job cleaning my house. The Cleaning Authority has provided consistently good service over the past 3 years. Cleaning staff are well-trained and do a quality job. Also, I like that uses an app that allows me to track the cleaning dates and estimated…

Standard cleaning+ Quality+ Professionalism
★★★★★ Lynn · Edited 2 years ago

Thanks for making special arrangements to accommodate our schedule. Petra, Jaquelyn and Claudia did a great job!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (66 more) →

Price

$209-25% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping98$164–$259
Standard cleaning86$170–$259
Deep clean40$283–$453
Office & workplace cleaning2$183–$336
Upholstery cleaning2—

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