Analyzing 5,610,2705.6M ReviewsFor 15,36515.4K Experts

Experts Reviews · Company report
The Cleaning Authority - San Diego logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

The Cleaning Authority - San Diego

San Diego, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 332 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Authority - San Diego is better than 35% of house cleaning services.D
35
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Authority - San Diego is better than 55% of house cleaning services.C
55
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Authority - San Diego is better than 86% of house cleaning services.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Authority - San Diego is better than 44% of house cleaning services.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Authority - San Diego is better than 95% of house cleaning services.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Authority - San Diego is better than 85% of house cleaning services.A
85
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Authority - San Diego is better than 78% of house cleaning services.B
78

Reviews for your job

Customers hired The Cleaning Authority - San Diego for 5 kinds of job.

The Cleaning Authority - San Diego for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Upholstery cleaning”

RichardLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Have used several maid services here in San Diego but this has been the best so far. Professional with company polos, they came in and cleaned the place top to bottom and even the upholstery. Definitely worth the money.

Upholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Professionalism
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Rating only, no written review.

Upholstery cleaningGeneral housekeepingStandard cleaning+ Punctuality+ Professionalism+ Value

Price

$209-25% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 69%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping98$164–$259
Standard cleaning86$170–$259
Deep clean40$283–$453
Office & workplace cleaning2$183–$336
Upholstery cleaning2—

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