The Cleaning Authority - West Columbia
Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.8★ from 344 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Cleaning Authority - West Columbia for 6 kinds of job.
The Cleaning Authority - West Columbia for standard cleaning
Clear ✕All 146 Google reviews tagged “Standard cleaning” · showing 60
Excellent service! Excellent price!
May and Ashley were thorough, quiet and professional. They did a great job and made my house even smell better. We are off to a great start!
Good service today!
Ashley and May did a nice job for us today. They were friendly and personable while professional and efficient. Thank you, ladies, for helping to keep our home neat and clean.
Great cleaning job today! Jazmin and Joselyn were awesome!
Quick but thorough cleaning. At one point 4 ladies were here working. Friendly staff.
Great as always.
If ever you have thought about a cleaning service… give this company a try. Carolina runs a tight ship and is always on top of any questions or concerns with a quick response time. Very accommodating, as well. The times that I’ve had interactions with Tori & Dana, they have always been pleasant, professional,…
Pam and Jakeria were very nice and very thorough.
Sweet girls. A pleasure to have around!
Great job today. Love this team.
Very clean. A job well done by the three ladies in a short period of time.
Awesome, as always! We are always pleased with The Cleaning Authority! Maria and Kamryn did an awesome job!👏👏👏😃
It is great to come home to a clean house! This company is reliable, trustworthy, reasonable, friendly and thorough.
The Cleaning Authority of West Columbia is truly a remarkable business. With any cleaning business coming into my home, I am was extremely wary. Rightly so. I have had some terrible cleaning companies do my home before. And the one previous to The Cleaning Authority takes the cake. So it took a little time and…
Always very pleased. No complaints.
She does a thorough cleaning every time. I am very happy. Today her work was above my expectations. Thank you.
I have been using the Cleaning Authority for a long time. The entire team is professional, thorough, and so pleasant to work with. My team, Brandie and Wanda are absolutely the "Best"; they do an excellent job. And my little Shih Tzu pups love them dearly; know what they say about animals ability to judge…
Highly recommend! Taylor and Pam do an outstanding job! House is spotless when they leave and they are so sweet and genuine. Could not ask for a better experience.
Caitlin and Alexia are my “go to” girls for cleaning.Even when my grand children are at my house, they can do wonders with the clutter. Highly recommend.
The Cleaning Authority has been cleaning our home for several months. We have been consistently impressed with their attention to detail and customer service. Most recently, Caitlyn & Miranda did a fantastic job, but we’ve had great results every time! And Hallie provides great customer service. Highly recommend!
Catilin, Auxia, and Joselynn did a wonderful job. I have a Great Pyrenees and two long haired cats. Great job!!!!
The Cleaning Authority team of Wanda and Brandie are an excellent team and work with great efficiency. Very happy with their routine and thorough work plan resulting in a much appreciated cleaning result.
Another satisfying job.
Excellent service
Melissa did a great job as usual.
We would recommend the Cleaning Authority to everyone. Very professional and thorough. Nice folks work there and we trust them in our home.
Another great visit! Thanks so much!
Always cheerful and on time. Excellent job cleaning our home and also playing with our Golden Retriever Savannah. Never have a complaint about any of the crews.
I love this service! They do great work!
We had Melissa cleaning for us today. She does an excellent job and is very thorough. We would love to have her back often.
Still doing a very acceptable job. This is our 3rd plus year. Really nice employees!
Wonderful work!
They never disappoint because the staff work hard, respond to any questions and are very professional. In a word: FABULOUS Same every time. Will never use anyone else The office crew and administration are quick and responsive! They never disappoint.
Good work very pleased!
Three professional cleaners arrived on time, and did a beautiful job cleaning my home. I highly recommend this company!
Overall a good experience. One room was missed but was corrected right away. Independent inspection was done after the clean. Super friendly and responsive staff!
Always friendly. Do a good job with cleaning. Very satisfied since using them.
It has been 28 days since the last cleaning so the house was overdue for cleaning. However, thanks to cleaners excellent work it is looking great. We are very pleased with their work.
Kay and Noel did a great job! I appreciate their hard work and communication about what is really important to me (floors!)
Due to my recent surgery I was unable to prep very well for ladies coming to my house this visit. I was very pleased w all they did today. Thanks for helping me during this stressful time. Great job!
Very responsive to any concerns I should have. So nice to have a clean house!
Great job today by Sheila and Terry
Always friendly and professional. They do a very nice job.
Great job, Melody & Ty! Thank you
Terry and Kay did a great job today. They are efficient and friendly. I’m happy.
Kayla, Katie, and Katie’s twin sister, Megan cleaned for us today and did a great job. It was Megan’s second day on the job, and she’s going to be great just like her sister! The two of them, along with Kayla make a great team! Did a very thorough job. Looking forward to having this team again. Judy Scott
Melissa is our regular one-person Cleaning Authority team. She is dependable, professional, and consistently does a fantastic job. We count on her.
We love Ebony and her partner. They always provide such a great cleaning service.
Appointment February 8th to get started. Was told I would be on the schedule mid-March. No further contact. I've called twice and left a message each time. No return call. I'd say don't waste your time.
Was great experience, have had bad experiences with other companies in Columbia, the thing that stood out was the professionalism 👍🏿👍🏿👍🏿
Very thorough. Nice, courteous workers.
Taylor and Jamie did a great job! Very capable, thorough and friendly! Understanding of our pet situation!
Cassie is the best. I know the house will be clean when she is here alone or with any of the other Team cleaners! My Husband says “I want those Cassie back!” Awesome cleaning job today. Really satisfied.
Very pleasant workers. Pleasure to work with always.
Great job cleaning our home
Ca’Tonya and Ieshia went above and beyond... as usual. I highly recommend this company for all of your house cleaning needs!
Cassie snd Sharone are great!
The employees are very hardworking and dedicated to getting the cleaning done right.
Claire and Kaylie do a wonderful job. They go beyond the call of duty. They listen and get to know you so that we can work together for success. I told them we felt confident entertaining this Christmas for the first time in years due to their careful attention this year. We highly recommend the Carolina Cleaning…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 146 | $158–$253 |
| General housekeeping | 90 | $146–$277 |
| Deep clean | 47 | $271–$465 |
| Moving-related cleaning | 4 | $297–$490 |
| Office & workplace cleaning | 4 | $132–$227 |
| Upholstery cleaning | 3 | $170–$347 |
