The Cleaning Authority - West Columbia
Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.8★ from 344 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Cleaning Authority - West Columbia for 6 kinds of job.
The Cleaning Authority - West Columbia for standard cleaning
Clear ✕All 146 Google reviews tagged “Standard cleaning” · showing 100
Excellent service! Excellent price!
May and Ashley were thorough, quiet and professional. They did a great job and made my house even smell better. We are off to a great start!
Good service today!
Ashley and May did a nice job for us today. They were friendly and personable while professional and efficient. Thank you, ladies, for helping to keep our home neat and clean.
Great cleaning job today! Jazmin and Joselyn were awesome!
Quick but thorough cleaning. At one point 4 ladies were here working. Friendly staff.
Great as always.
If ever you have thought about a cleaning service… give this company a try. Carolina runs a tight ship and is always on top of any questions or concerns with a quick response time. Very accommodating, as well. The times that I’ve had interactions with Tori & Dana, they have always been pleasant, professional,…
Pam and Jakeria were very nice and very thorough.
Sweet girls. A pleasure to have around!
Great job today. Love this team.
Very clean. A job well done by the three ladies in a short period of time.
Awesome, as always! We are always pleased with The Cleaning Authority! Maria and Kamryn did an awesome job!👏👏👏😃
It is great to come home to a clean house! This company is reliable, trustworthy, reasonable, friendly and thorough.
The Cleaning Authority of West Columbia is truly a remarkable business. With any cleaning business coming into my home, I am was extremely wary. Rightly so. I have had some terrible cleaning companies do my home before. And the one previous to The Cleaning Authority takes the cake. So it took a little time and…
Always very pleased. No complaints.
She does a thorough cleaning every time. I am very happy. Today her work was above my expectations. Thank you.
I have been using the Cleaning Authority for a long time. The entire team is professional, thorough, and so pleasant to work with. My team, Brandie and Wanda are absolutely the "Best"; they do an excellent job. And my little Shih Tzu pups love them dearly; know what they say about animals ability to judge…
Highly recommend! Taylor and Pam do an outstanding job! House is spotless when they leave and they are so sweet and genuine. Could not ask for a better experience.
Caitlin and Alexia are my “go to” girls for cleaning.Even when my grand children are at my house, they can do wonders with the clutter. Highly recommend.
The Cleaning Authority has been cleaning our home for several months. We have been consistently impressed with their attention to detail and customer service. Most recently, Caitlyn & Miranda did a fantastic job, but we’ve had great results every time! And Hallie provides great customer service. Highly recommend!
Catilin, Auxia, and Joselynn did a wonderful job. I have a Great Pyrenees and two long haired cats. Great job!!!!
The Cleaning Authority team of Wanda and Brandie are an excellent team and work with great efficiency. Very happy with their routine and thorough work plan resulting in a much appreciated cleaning result.
Another satisfying job.
Excellent service
Melissa did a great job as usual.
We would recommend the Cleaning Authority to everyone. Very professional and thorough. Nice folks work there and we trust them in our home.
Another great visit! Thanks so much!
Always cheerful and on time. Excellent job cleaning our home and also playing with our Golden Retriever Savannah. Never have a complaint about any of the crews.
I love this service! They do great work!
We had Melissa cleaning for us today. She does an excellent job and is very thorough. We would love to have her back often.
Still doing a very acceptable job. This is our 3rd plus year. Really nice employees!
Wonderful work!
They never disappoint because the staff work hard, respond to any questions and are very professional. In a word: FABULOUS Same every time. Will never use anyone else The office crew and administration are quick and responsive! They never disappoint.
Good work very pleased!
Three professional cleaners arrived on time, and did a beautiful job cleaning my home. I highly recommend this company!
Overall a good experience. One room was missed but was corrected right away. Independent inspection was done after the clean. Super friendly and responsive staff!
Always friendly. Do a good job with cleaning. Very satisfied since using them.
It has been 28 days since the last cleaning so the house was overdue for cleaning. However, thanks to cleaners excellent work it is looking great. We are very pleased with their work.
Kay and Noel did a great job! I appreciate their hard work and communication about what is really important to me (floors!)
Due to my recent surgery I was unable to prep very well for ladies coming to my house this visit. I was very pleased w all they did today. Thanks for helping me during this stressful time. Great job!
Very responsive to any concerns I should have. So nice to have a clean house!
Great job today by Sheila and Terry
Always friendly and professional. They do a very nice job.
Great job, Melody & Ty! Thank you
Terry and Kay did a great job today. They are efficient and friendly. I’m happy.
Kayla, Katie, and Katie’s twin sister, Megan cleaned for us today and did a great job. It was Megan’s second day on the job, and she’s going to be great just like her sister! The two of them, along with Kayla make a great team! Did a very thorough job. Looking forward to having this team again. Judy Scott
Melissa is our regular one-person Cleaning Authority team. She is dependable, professional, and consistently does a fantastic job. We count on her.
We love Ebony and her partner. They always provide such a great cleaning service.
Appointment February 8th to get started. Was told I would be on the schedule mid-March. No further contact. I've called twice and left a message each time. No return call. I'd say don't waste your time.
Was great experience, have had bad experiences with other companies in Columbia, the thing that stood out was the professionalism 👍🏿👍🏿👍🏿
Very thorough. Nice, courteous workers.
Taylor and Jamie did a great job! Very capable, thorough and friendly! Understanding of our pet situation!
Cassie is the best. I know the house will be clean when she is here alone or with any of the other Team cleaners! My Husband says “I want those Cassie back!” Awesome cleaning job today. Really satisfied.
Very pleasant workers. Pleasure to work with always.
Great job cleaning our home
Ca’Tonya and Ieshia went above and beyond... as usual. I highly recommend this company for all of your house cleaning needs!
Cassie snd Sharone are great!
The employees are very hardworking and dedicated to getting the cleaning done right.
Claire and Kaylie do a wonderful job. They go beyond the call of duty. They listen and get to know you so that we can work together for success. I told them we felt confident entertaining this Christmas for the first time in years due to their careful attention this year. We highly recommend the Carolina Cleaning…
Excellent work!!
We love our cleaning team from The Cleaning Authority! Cassie and Sharone always do a great job!! I love when they come and leave my house looking so fresh and clean!!! They are the best!
The ladies that clean our house are so professional yet friendly. We cannot say enough positive things about them and the work they do. They are both just really good people... I would really like to have the same ladies for each cleaning. We had houseguests today when the ladies came, and they just worked around our crazy morning .
Cleaning authority had a 5 star crew and they did a 5 star job. I will be using their service from here on out.
Excellent value. The house is exceptionally clean and the cost is painless. Would recommend to anyone.
The workers were friendly and courteous. They cleaned everything as expected on this visit.
I LOVE coming home to a CLEAN HOUSE!! My house has never been so clean!! Thank you Anissa & Dana!! BEST IT’S EVER BEEN!!
Our family is so thankful and grateful for the Cleaning Authority. Highly recommend their services. They are professional, respectful, thoughful and extremely efficient and thorough in their work.
CAROLINA: My comments are not to be publically published. Your lady's crew, Kaylie,Alyasia, and Mia,were perfect. They received special instructions and went to work swiftly. I was well pleased with their cleaning, and could tell that they took pride in doing a fine job. It was a pleasure having them in my…
Clair is very efficient, professional, and friendly. She is also pleasant to be around. I enjoy having her come to clean my house and hope she will keep coming. Thank you, Anne Sakara
Fast ,friendly. Excellent service!!!
Excellent service. Always prompt and on time. Very personable staff!
Barb and Carissa always do a great job, but they did especially well this week. We had moved a number of boxes and some furniture out of the house since our last cleaning and they left things spotless. I am so grateful for their wonderful job. Thanks so much!
The cleaning crew always do a wonderful job! Ashley, Danielle and Re’mani did a super job today!
As usual my house is now immaculate! I would recommend your company to everyone.
The teams arrive on time & start cleaning! We feel like our home is clean & refreshed especially after Kalin & Kayla(Chick-Chick) have been here! They are a great team! We have 2 dogs(Shetland Sheepdogs) with lots of hair and the ladies do a fantastic job of removing dog hair & doggie smell! Highly recommend them & The Cleaning Authority!
Kayla and Alondra did a wonderful job! They really take their time and clean every corner and make sure things are done right. I love the rotational deep clean system because that way I know even the little daily things you forget to clean are getting done!
Great job.
Great People, Great Job!!👍
The attention to detail is noticeable. My home is always perfectly clean after each service!! I love that this company always leaves a paper with who cleaned your home, the areas they seeped clean and what they will deep clean at the next visit. No other company does this!! I recommend them to everyone!! This is the…
Cassie and Sharone cleaned my home for my standard 2x a month cleaning. The house looks great!
Ashley & Mikayla shined up the house! Thank you.
Today I had Ashley and Danielle clean my house and it looks "fantastic"!! To start with,, they were so friendly and pleasant.. They paid attention to the small things that are sometimes overlooked. I was so impressed with their attention to details. I can't say enough good things about them. I have been having…
Kayla, Makayla and Ashley did a wonderful job! They were very kind and diligent. Thank you so much for all you do to make this crazy life easier, especially on manic Monday’s!
Very nice staff. Easy to work with. Did a great job!
Great job, Val and Kayla!!
We love the Cleaning Authority. We have been using them for several years, and they have always been professional and efficient!!
Melissa and Mikayla always arrive on time and ready to work, and are very cheerful. They do a great job, and we are very pleased.
As always, Melissa and Mikayla did an amazing job and left our house sparkling clean! They are very professional, respectful, and always wear a mask. I would highly recommend the cleaning authority.
As usual it was a great job, the ladies are very professional and friendly.
Kayla and Alondra did a great job!
The girls were respectful and thoughtful. The clean was thorough and well executed. I am excited to be using them for my home cleaning needs. Being able to come home to a clean home makes my day less stressful. They exceeded my expectations.
Our regular cleaning visit was done yesterday by Val and Gina. They were friendly, prompt, very thorough and quick. I welcome their help every 2 weeks.
Carolina was prompt, professional and helpful in getting everything set up. I'm not a huge fan of strangers in my house but I was instantly comfortable with Val and Tykia who did an amazing job and were such a pleasure to work with. The ladies were able to clean in a reasonable timeframe so I still had plenty of my…
Val and Claire are always very nice and courteous when they enter my house. The cleaning is up to my expectations and I very much appreciate their help. They complete the cleaning being as uninterruptible as possible and leave my house fresh and sparkling.
Tykia and Gina did an excellent job!
Val & Kay did a fantastic job!! Val is always such a pleasure!!
Val and Kay cleaned my house today for the usual every 2 week clean. I was home with my newborn and they were courteous, respectful, professional, and wore their masks. The cleaning job was excellent. Thanks for your hard work! It allows me to enjoy my family without having to worry about cleaning.
Always professional, thorough and kind.
Kayla, Kalin, & Tykia did an amazing job. The house looks wonderful and it feels so good to have a clean house. Even the toilet paper looks pretty:) Thank you!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 146 | $158–$253 |
| General housekeeping | 90 | $146–$277 |
| Deep clean | 47 | $271–$465 |
| Moving-related cleaning | 4 | $297–$490 |
| Office & workplace cleaning | 4 | $132–$227 |
| Upholstery cleaning | 3 | $170–$347 |
