Is The Cleaning Genie any good?
Our verdict: mixed — #15 of 20 interior cleaning services, better than 25%. Customers single out its momentum and accountability; value is where it trails.
Momentum — better than 97% of peers
Accountability — better than 73% of peers
Satisfaction — 28th percentile
Craft & service — 4th percentile
Value — 3th percentile
The Cleaning Genie for standard cleaning
Clear ✕14 customers reviewed a standard cleaning job here and rated it 4.43★. Most paid $100–150 (category typical: $108–$172). For this job it ranks #8 of 8 interior cleaning services we track.
I’ve used Cleaning Genie services for more than 25 years in my home. The staff are professional, courteous and thorough in their work. We appreciate Barb and Jessica who work for us currently. Barb has been caring for our family for years, and she works hard to make our home a pleasant place for us to live. And our…
Ms Michaela did a wonderful job of cleaning my home today! The floors were well vacuumed and the bathrooms were very clean.
Barb and her co-worker certainly are cleaning genies. They are swift but thorough and totally dependable. These ladies get down on their knees, stretch up from a stool; nothing misses their notice even when it is intricate woodwork. I have no reservations about leaving the house while they are here. They are…
From the first inquiry to my regular biweekly cleanings service and communication have been wonderful! Michaela does a great job, always on time and does a great job with all of the tasks!
I have had Cleaning Genie now for almost 4 years. They are GREAT. I mostly have the same two women and they are thorough, careful, and very respectful. My house looks great when they leave. This is a really good service.
Heather and Amanda always do a superior job cleaning our home. We are always satisfied and they do any additional tasks when asked.
We got taken to the cleaners by these crooks. My wife and I moved from our condo on Saturday to our new home. We thought we would do the right thing and have the condo we were renting cleaned for our old landlord. The Cleaning Genie quoted us at $70 a hour for 2 women to clean our 1,400 square foot condo. It took…
They need 0 star . The guy that runs this operation is rude and the office worker was rude. You would think by the way they act that they had a lot of business. They do terrible . They're good employees quit because hes impossible. Worst company I've ever seen.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Cleaning Genie
Is The Cleaning Genie good?
Yes by most measures: 4.6★ from 83 Google reviews and an Experts Score of 36/100 (grade D), #15 of 20 interior cleaning services we track. 0% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Cleaning Genie charge?
Customers reported a typical bill of $132 (middle half $112–$166), 35% below the interior cleaning services median of $203.
What do customers hire The Cleaning Genie for?
Mostly standard cleaning (14), moving-related cleaning (2).
Does the owner respond to complaints?
The owner replied to 75% of 1–3★ reviews (category: 63%).