Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%68+10.2Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%97+7.8Track record 7%43+3Accountability 5%73+3.7Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

The Cleaning Genie

Sylvania, OH · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.6★ from 83 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and accountability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Cleaning Genie is better than 28% of interior cleaning services.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Cleaning Genie is better than 68% of interior cleaning services.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Cleaning Genie is better than 4% of interior cleaning services.F
4
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Cleaning Genie is better than 3% of interior cleaning services.F
3
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Cleaning Genie is better than 97% of interior cleaning services.A
97
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Cleaning Genie is better than 43% of interior cleaning services.C
43
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Cleaning Genie is better than 73% of interior cleaning services.B
73

Reviews for your job

Customers hired The Cleaning Genie for 2 kinds of job.

The Cleaning Genie for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Office & workplace cleaning”

Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using The Cleaning Genie for years. Michaela has been doing a fantastic job for us. She gets every nook and cranny when it comes to dusting and the care she takes to do her job is impressive. She is so friendly and nice to have around. We are very happy with her work and The Cleaning Genie!

Great priceOffice & workplace cleaning

Price

$132-35% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning14$108–$172
Moving-related cleaning2—

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