House cleaning service · St. Louis Park, MN · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%83+48.7Reliability 26%69+18Value 15%91+13.8Craft & service penalty97−0.3Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 29 babysitting servicesiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★27 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise the service for thorough house cleaning, nannying, and move-out preparation, highlighting punctuality, detailed work, and clear communication. Reviewers note that the owner responds to all feedback and often accommodates specific requests like non-toxic products. One recurring criticism involves a discrepancy between the quoted price and the final bill, where an additional charge was applied for dusting that the customer claimed was not completed.
Google rating: 4.9 out of 5 from 27 reviews (96% five-star).
Reviews on this page: 27 Google reviews (27 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 3, 2026.
Service: Babysitting Service serving St. Louis Park, Minnesota.
Data from Google, last updated October 25, 2026.
Score profile vs other babysitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
The Cleaning Nanny, LLCBabysitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cleaning Nanny, LLC: 83/100 on this factor. Category median: 79.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cleaning Nanny, LLC: 69/100 on this factor. Category median: 68.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Cleaning Nanny, LLC: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cleaning Nanny, LLC: 91/100 on this factor. Category median: 89.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cleaning Nanny, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
4.9of 5
5 stars2696%
4 stars00%
3 stars00%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
95%praise
Praise6295%
Complaints35%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1320%
Would recommend1320%
Staff & attitude1117%
Communication1117%
Speed & response812%
Honesty & trust69%
Price & value35%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The ladies did an amazing job cleaning my 3 story townhouse for our move out.”
“I would recommend her to anyone looking for a house cleaner.”
“She was punctual, flexible, kind, and highly communicative.”
“Amira is communicative and sends fun updates such as photos throughout the day.”
“Amira is responsive and checks in after every cleaning.”
“We trust her fully and can’t wait to work with her again.”
“They were fast, and honestly more than worth the money.”
People customers mention
Amira8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Thommepips4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Our toddler was nurtured, fed and safe in Amira's capable hands. Leaving each day was a breeze, knowing she was cared for in the way I would care for her myself. The clean house was a fantastic perk! Amira is communicative and sends fun updates such as photos throughout the day.
Great price
Kathleen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
So glad I found them!! Amira and her crew are wonderful, very thorough! My house always looks and smells wonderful after they are done! Amira is responsive and checks in after every cleaning. I highly recommend the Cleaning Nanny!
Travis3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Amira is one of the, if not the, best Nannies we’ve worked with. Over the course of the summer she organized fun activities for our four kids each day. She also took the time to teach our kids Math and Spanish all while keeping the house tidy and neat. She was punctual, flexible, kind, and highly communicative.
We…
BaysideLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
been using The Cleaning Nanny service for a year and Amira has been very helpful, on time and consistant with the cleaning. would highly recomend her service to all my friends and clients.
NicCole7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The crew was amazing. I’m pretty sure it wasn’t this clean when we moved in! They were fast, and honestly more than worth the money. She could charge more. I’ll definitely be back.
HannahLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Amira is incredible. She has helped us with nannying, house cleaning, Airbnb cleaning, organizing, and unpacking from a move. She has the best attitude, and every single time she works with us, she goes above and beyond. Seriously can't recommend her highly enough!
Our toddler was nurtured, fed and safe in Amira's capable hands. Leaving each day was a breeze, knowing she was cared for in the way I would care for her myself. The clean house was a fantastic perk! Amira is communicative and sends fun updates such as photos throughout the day.
Price assessment: Great price
Response from the owner · a month ago
Thank you so much! It was a pleasure working with your family!
Kathleen Dunn3 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
So glad I found them!! Amira and her crew are wonderful, very thorough! My house always looks and smells wonderful after they are done! Amira is responsive and checks in after every cleaning. I highly recommend the Cleaning Nanny!
Response from the owner · 11 months ago
Thank you so much for your kind words! We’re thrilled you’re happy with each cleaning & It’s a pleasure caring for your home ✨
Travis McKinley3 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Amira is one of the, if not the, best Nannies we’ve worked with. Over the course of the summer she organized fun activities for our four kids each day. She also took the time to teach our kids Math and Spanish all while keeping the house tidy and neat. She was punctual, flexible, kind, and highly communicative.
We trust her fully and can’t wait to work with her again.
Response from the owner · a year ago
Thank you for the kind review. It was a pleasure working with your family this summer! I appreciate your trust and look forward to working together again.
Bayside NailsLocal Guide · 29 reviewsiTotal number of Google reviews Bayside has written across all businesses on Google Maps, not just this one.
been using The Cleaning Nanny service for a year and Amira has been very helpful, on time and consistant with the cleaning. would highly recomend her service to all my friends and clients.
Response from the owner · a year ago
We are happy to help! Thank you for your kind review!
NicCole Weinberg7 reviewsiTotal number of Google reviews NicCole has written across all businesses on Google Maps, not just this one.
The crew was amazing. I’m pretty sure it wasn’t this clean when we moved in! They were fast, and honestly more than worth the money. She could charge more. I’ll definitely be back.
Response from the owner · a year ago
NicCole, we’re so happy to hear that you had a wonderful experience with us. Thank you for your kind words. We truly appreciate your support!
Hannah ALocal Guide · 13 reviewsiTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Amira is incredible. She has helped us with nannying, house cleaning, Airbnb cleaning, organizing, and unpacking from a move. She has the best attitude, and every single time she works with us, she goes above and beyond. Seriously can't recommend her highly enough!
Response from the owner · 2 years ago
Thank you, Hannah!
Ashley JonesLocal Guide · 16 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
The ladies did an amazing job cleaning my 3 story townhouse for our move out. They were prompt, efficient and so sweet. I would recommend them to anyone!
Response from the owner · 2 years ago
Ashley, thank you so much!
Ben Oni2 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Amira and her team are phenomenal! She keeps our AirBnB property sparkling clean, and also manages several of the operations including laundry and restocking coffee/snacks. She is extremely detailed oriented and gives every cleaning 110%. I really don’t know what we’d do without her!
Response from the owner · 2 years ago
Ben, thank you so much for the amazing review! We’re grateful to have you as our client!
Louise Love1 reviewiTotal number of Google reviews Louise has written across all businesses on Google Maps, not just this one.
I had a fantastic experience with Amira and her team. Not only is she incredibly thorough, she also prioritizes non toxic practices and was able to accommodate some of my more specific needs based on my own illness. She is timely, clear and communicates thoroughly so I feel like I’m heard and she takes me, my family and my houses needs incredibly seriously. Our dog loves her too, so that’s always refreshing! Give her a try, you will not be disappointed!
Response from the owner · 2 years ago
Louise, thank you for your kind review!
Katrina Keay1 reviewiTotal number of Google reviews Katrina has written across all businesses on Google Maps, not just this one.
Amira did a great job cleaning our house! She was communicative before and during the cleaning, and was transparent about pricing which I really appreciated. She and Belen stayed until the house was clean, and we have already booked them again for another visit! Amira is friendly and trustworthy, and now that we have gotten to know her a bit, we plan on using her babysitting services for our toddler so we can have a night out in the future. Highly recommend!
Response from the owner · 2 years ago
Katrina, thank you for the kind review! Looking forward to cleaning for you again and caring for your little one!
