How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Better than 51% of HVAC contractors · #33 of 67
The Comfort Authority for a/c preventive maintenance
Clear ✕All 94 Google reviews tagged “A/C preventive maintenance” · showing 80
We have been with The Comfort Authority for over 10 years. We have received nothing but exceptional service! Whenever we have had a problem, they have come out the same day or first thing in the morning. When we were searching for a new air-conditioning system, we called many companies and The Comfort Authority was…
The Comfort Authority has been a true leader in customer service, quality work, and professionalism. Their technicians were on time and great with communicating the work that needs to be done. Couldn’t ask for a better experience, great business and great people!!!
We signed up for the comfort plan and Glenn has been great to work with each time we have our included service. Very professional, courtesy, and knowledgeable. They are always very transparant and detail everything they were doing each step of they way. Made us feel very "comfortable" Great Job!
We simply cannot say enough about how amazing our experience has been with each and every tech that has provided services! Alyssa specifically, was absolutely AMAZING! She was so thorough, professional, and made us feel even more confident that we chose Comfort Authority! She spent time listening to our needs,…
Representative inspected and diagnosed the system. Recommended drain line treatment. In the end we came up with a better drainage option. Thanks for the service, Tison.
Arthur (HVAC) and Valerie (Plumbing) provided great maintenance and inspections.
Alyssa was great in doing the 6 month maintenance on my AC and HVAC. She was professional, kept her booties on inside the house, and explained everything thoroughly. She gave recommendations for potential updates but didn't pressure me.
Valerie was very professional and got the plumbing repaired. She provided estimates for some future work as well. Very appreciated. Thanks Comfort Authority!
Great service. Glenn was on time, thorough, and friendly. AC systems are working great. 100% recommend.
Arthur Vega did an outstanding job providing maintenance to my AC
Glenn and James performed annual a/c and plumbing inspections today. They went over all our systems and gave me a detailed list of recommended improvements without any sales pressure. I can feel confident we’re good ‘til the next visit! Great service as always from The Comfort Authority!
The Comfort Authority has been our ‘go-to’ contractor of choice for maintenance now for 4 years. Our 14 year old Trane unit finally reached the end of it’s operational lifespan yesterday. TCA got us a quote, financing and installation in less than 24 hours. The new unit outperforms the old. We are delighted.…
Ura was the most knowledgeable technician I have had. He was thorough and did a great job
Alyssa did a great job. Would definitely recommend. Had great technical understanding and pleasure to work with.
Excellent job! I use them for my annual service today and Luis did a fantastic job and cleaned the unit perfectly.
Alyssa did a great job with helping to figure out why and how we had a leak from our new AC system drain line. She corrected the issue by actually gluing the joint together where it enters the wall and then did a hot water flush with a vacuum on the exterior, which was able to remove some additional crud from the…
Luis from the Comfort Authority was extremely nice and very thorough. I am impressed with the customer service provided.
Alyssa Lopez was professional and through to make sure the system is working properly and efficiently.
Tison was super quick and professional. He did a great job!
08/20/2025 Adding New Review to Previous Review Below Today we had our annual maintenance and today's technician was Luis. Great guy and very professional and knowledgable! After he preformed his service, he clearly explained what was done and things he saw that might need to be addressed in the future. He made…
Glenn was outstanding. Very knowledgeable and professional. Shared multiple solutions with me. I was very happy with my service!
Ura came to our house for our yearly maintenance. He included us in the entire process of evaluating how are system was working. He problem solved a couple issues and had our unit clean and working like it was brand new. We had been contemplating a whole home filtration system due to allergies for quite some time.…
I would like to recognize Luis Menendez with The Comfort Authority for his professionalism, respect for my property, attention to detail, as well as clear and concise explanation of his findings. I've dealt with a lot of AC companies in the Tampa Bay Area and The Comfort Authority and their staff (Luis Mendedez) are…
Great service, even better people Big shoutout to the team at The Comfort Authority! We just replaced an aging AC unit with them (thanks to Luis for the initial inspection, Derek for the help with the planning and design, and Gary & Shiar for the smooth install). It’s such a relief knowing we won’t be sweating it…
Ura was absolutely fantastic. He came to my house, quickly identified exactly what needed fixing, and took care of it efficiently and professionally. On top of that, he was friendly, easy to talk to, and genuinely pleasant to have around. It’s rare to find someone who combines skill, speed, and great customer…
Brian and his tech Brian were very good when they came to do my annual service call. They explained everything in detail and gave me price quotes right away.
Our technician, Luis, was on time, polite, courteous and thorough. He did a great job of explaining what he was doing and why.
I had Luis as my tech today. He was excellent and most thorough. He even noticed my system was missing a surge protector missing from the original installation. Highly recommend him
Excellent service. Explained everything thoroughly. Thank you Glenn Sanchez!
This place knocks it out of the park! Super happy with their ability to provide excellent customer service. The price was great and I have not had any issues with the new A/C. I would highly recommend these guys for your HVAC needs. Glen came out and did my service and was great! Super friendly and knowledgeable. Definitely recommend these guys!!
Luis has come to inspect a few AC situations for me. He is very thorough and professional. I really like working with him and am thankful for his additional recommendations. Also, The Comfort Plan is well worth its investment.
Glenn B. arrived on schedule, and was very friendly and professional. He checked every part of our HVAC and performed preventative maintenance as required. He explained everything perfectly and provided a thorough report on our system when finished. Pros like Glenn make it easy to recommend The Comfort Authority to our friends and neighbors.
All my HVAC needs are handled by The Comfort Authority for all my properties. They make it easy and not only do they keep me informed, they do most excellent work.
Nothing but good things to say about The Comfort Authority. They are always punctual, professional and thorough. Luis did a great job and was so tidy the house is probably cleaner now than before he arrived. Highly recommend.
We were new to Florida so we had no idea who the reputable contractors were for AC maintenance. The reviews online included enough narrative that I decided to give them a try. Overall experience has been extremely positive.
Sean did a awesome job. Would highly recommend
Demmar arrived on time, was very professional and knowledgeable in the system. He answered any questions I had and explained the work that he would be preforming. There was an issue regarding one of the UV lights in the airhandler, he performed several diagnostic procedures, determined what the issue was and…
Called for my first service repair under the second year of my service contract. Service was not available until after a 24 hour wait. Not OK with that customer service in this summer heat. I cancelled my contract.
The original installation was great and the first service call was fast and excellent. Susie knew her stuff and got right to the heart of the issue. She showed me what she had to do to get my unit running properly and sold me on a preventative maintenance plan that would have caught this issue earlier. Wonderful…
Great customer service, reliable, Glenn the tech was amazing and explained everything!
Our family had Glenn stop by for an annual servicing. He was punctual, professional and thorough. He was patient with questions and gave great tips on maintaining the units we have. Great experience!
James is the best! Thoroughly checked out our system, and answered all our concerns and questions.
Romeo did a wonderful job checking and cleaning my A/C. I'm very grateful for him and the Comfort Authority co for always being so helpful and excellent in their work!
Very friendly, professional, informative
I have used the Comfort Authority for over 4 years. Their service is consistent and I appreciate how they keep me updated. Glenn was our technician for the last visit, and he was a true professional. Thank you Glenn
Great response time and great service. Glenn communicated the issue and took the time to answer our questions. He did an excellent job ensuring the issue was resolved.
Romeo Reyes was the service technician for our annual A/C check-up. He was extremely knowledgeable, very courteous, and I appreciated his thoroughness.
Wonderful service! I really appreciated how helpful they were walking me through the process and I feel happy with the service and the repairs!!! Thank you so much to Romeo & Jamie!
Always do a amazing job Gerald Thompson
Kind! Friendly! Honest! Affordable! Clean! Professional! Need I say more? Thank you!
Since purchasing my new HVAC System in 2018, The Comfort Authority has given excellent customer care and has been very professional during installation and routine maintenance. I would highly recommend them. Sean was my tech today and he was very thorough and professional.
Tony was the technician that came to do the service on the ac because it was freezing up. He was professional and friendly, and for now the ac is working good. I recommend them their work.
Romeo did an excellent job and recorded visual details of everything he did. I would highly recommend this man to anyone.
I have used this company in the past with excellent results, however this past Friday Lester Fernandez Jr. Came out due to what turned out to be a clogged drain line.There was two safety switches on the handler one for the pan and one in the drain line, I checked the one for the pan and missed the one in the drain…
The technician, Gerald Thompson, did a great job at solving our cooling issues. He fixed our problem and then made sure the outside unit was clean and draining properly. Thank you very much!
Romeo did a wonderful job performing yearly maintenance in our heating and cooling unit. He was professional, thorough, showed me issues along the way, and communicated our options clearly. We have used the comfort authority for 4 years and are always happy with the service we receive.
Quite simply, one of the best businesses I've dealt with. Courteous and professional staff, excellent communication and quality work. Edit: Sean provided sterling service this afternoon!
James, and everyone we’ve had service our AC from The Comfort Authority, has been friendly, professional and transparent. Appreciate having such a reliable team to service such an important part of our home, specially in Florida.
James was my tech, and he made a very thorough inspection, keeping me informed throughout. He was very pleasant and answered any questions I had.
Just had my annual A/C preventative maintenance check with Chase. He is awesome! He demonstrates professionalism, knowledge of his craft and has excellent communication skills. Thankyou Chase for a job well done!
Perform our yearly maintenance and replace the UV system that had failed. Our serviceman was very polite, professional and took care of us very well. We are very pleased.
Informative and very professional.
Chase with the comfort authority was very kind and responsive. He completed my yearly cleaning/ inspection and found growth within the air handler. He then was able to clean and sterilize the whole unit and also install a UV sterilization system to prevent the growth from happening again. Would recommend the comfort…
James was our tech today. He was very professional and informative. He made sure he took the time to explain all of his findings with our unit completely. Comfort Authority is the best HVAC company we have used in our 18+ years in the area.
Technicians were prompt, courteous and professional.
Chase did an excellent job. I’ve been using CA for years for new systems and maintenance. Highly recommended. If ever you have an issue, they will do everything to correct it.
Sean was excellent. Very thorough, Knowledgeable and very professional I hope he is the tech that services our location going forward. His rating is 5+++++
This was our 1st year on Comfort Authority’s preventive maintenance program and it was great, highly recommend. We had one issue pop up in between services and it was repaired quickly. James was our technician today and he was punctual, professional, friendly, through, and happy to have my two little ones awkwardly stare at him as he worked 😂.
I needed a 2nd opinion on my AC system and an issue I was having. Gerald arrived and quickly diagnosed the issue. He realized a different company mis-diagnosed and there was actually nothing wrong with my system - the breakers just needed to be reset. Very professional and friendly. I highly recommend.
Have always had a great experience with this company. Scheduling is easy and staff is always professional and friendly. They are great about following up when maintenance checks are due but are never pushy about it. Just had our annual A/C preventative maintenance check with Chase-he was great! Chase was on time,…
Chase and Sean were great. They explained everything so that it was easy to understand. Very professional
Excellent service, great system installed and very happy with their service and product. We had an ac system and complete ductwork installed and now being maintained. Highly recommend.
Best AC company around. I’ve learned the hard way that you get what you pay for. They have replaced 4 “bargain” HVAC systems for us on our home and rental properties. If you’re looking for great products, responsive, friendly and knowledgeable staff, and quality installation and repair, this is your company.
David Hood was very Profesional, friendly and helpful!! Great service!!
We replaced our home AC unit JAN 4, 2021. I was very impressed with the care they took to lay out floor coverings and carpet runners to make sure they did not track any dirt through our home. Peter and his installation crew were polite, proficient and detail oriented. Comfort Authority was rated very highly on the…
Cameron was the technician who serviced the unit. He was punctual and he was professional. He explained everything to my understanding and took photos to also provide me with a visual. Definitely pleased with Cameron and Comfort Authority.
Great service as always! Rick and Claude thoroughly checked both HVAC systems on my property, made clear recommendations & were great to work with. 100% confidence in this company!
Cameron was very professional, neat and thorough for our annual service
Claude W. did the preventative maintenance and yearly check on my home AC units. He was professional, knowledgeable, and easy to talk to. Definitely 5 stars. Honestly, I've never had a bad experience with anyone from Comfort Authority, they come highly recommended for a reason.
Claude was super nice and friendly. He did excellent job explaining what needs to be done and what to look for.
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
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Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
