HVAC CONTRACTORS · TAMPA, FL
The Comfort Authority logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

The Comfort Authority

Better than 51% of HVAC contractors · #33 of 67

4.9★1,953 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
89%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Comfort Authority for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.278
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 278 Google reviews tagged “A/C system maintenance” · showing 40

★★★★★ Carol · Edited 4 days ago

Ura was a delight to work with. He is professional and very thorough in his inspections and maintenance. He explained every step of the process and went over his findings completely.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system repair
★★★★★ Taylore · a week ago

Alyssa did an amazing job getting our AC up and running. She was very knowledgeable and took the time to make sure everything was good to go. Thankful we switched to Comfort Authority they always take good care of us!

A/C system maintenance
★★★★★ Z · Edited a week ago

Always very professional and they take the time to make sure that I understand how the A/C system is working and I understand anything that needs to be done to the air handler or condenser. Rick, Gabrielle, Mike, and James have all been great, and I definitely recommend them. I'm updating this review in 2026. I've…

Reasonable priceA/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Professionalism
★★★★★ Sam · Edited a week ago

Excellent service the technician Ura Shon was professional and polite as well as efficient. It's always a pleasure to work with him

Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
★★★★★ Andy · a week ago

Ura was very knowledgeable, respectful, and able to troubleshoot every issue for our AC unit! Friendly, quick service. 5/5

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Jennifer · Edited a week ago

I had a great plumbing inspection and scheduled our tech (I forget his name, but he was awesome) to come out and change out a fitting and pipe to our water heater. He was super punctual, respectful and knowledgeable. I highly recommend comfort authority for AC and plumbing!!

A/C system maintenance
★★★★★ Phillip · a week ago

The Comfort Authority has been a true leader in customer service, quality work, and professionalism. Their technicians were on time and great with communicating the work that needs to be done. Couldn’t ask for a better experience, great business and great people!!!

Paid $800–1,000Reasonable priceToilet repairA/C system maintenanceA/C system repair
★★★★★ Mindy · Edited 2 weeks ago

We simply cannot say enough about how amazing our experience has been with each and every tech that has provided services! Alyssa specifically, was absolutely AMAZING! She was so thorough, professional, and made us feel even more confident that we chose Comfort Authority! She spent time listening to our needs,…

Paid $1–200Not sureHVAC system maintenanceA/C preventive maintenance+ Value
★★★★★ Sweet · 2 weeks ago

Glenn and Frank were great and very good in their explanation!

A/C system maintenance
★★★★★ Ann · 3 weeks ago

Alyssa was great in doing the 6 month maintenance on my AC and HVAC. She was professional, kept her booties on inside the house, and explained everything thoroughly. She gave recommendations for potential updates but didn't pressure me.

Paid $200–400Great priceHVAC system maintenanceA/C system maintenanceA/C preventive maintenance
★★★★★ Janice · 3 weeks ago

Arthur was awesome! He really knew his stuff, explained it in a way that I could understand, and was able to get the job done in a timely matter. I’ll definitely be recommending The Comfort Authority to my friends and family. So grateful! :)

Paid $1,000–1,200A/C system maintenanceA/C system repair
★★★★★ Tessa · Edited 3 weeks ago

Alyssa was fantastic! Friendly, professional, informative - thank you Alyssa!

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Nikolas · a month ago

Alyssa was very informative, prompt, and thorough in explaining the services she provided. She took the time to answer our questions and made the entire experience very positive. We would absolutely recommend Alyssa and Comfort Authority and plan to continue using them for the preventative maintenance and service of…

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
★★★★ Virgil · a month ago

Had 6 month PM service on A/C systems. Glenn the technician was on time and completed the PMs. Glenn was friendly and courteous and documented everything with pictures. Fortunately no major issues found.

Paid $200–400Reasonable priceA/C system maintenance
★★★★★ John · Edited a month ago

Glenn Sanchez with Comfort Authority provided the annual maintenance for our AC unit. Additionally, he replaced a malfunctioning thermostat during the weekend. He was very knowledgeable/thorough and took the time to explain issues with great detail. He has a very engaging personality and was receptive to my many…

A/C system maintenance+ Punctuality
★★★★★ KC · a month ago

Great service. Glenn was on time, thorough, and friendly. AC systems are working great. 100% recommend.

Paid $400–600Reasonable priceA/C system maintenanceA/C preventive maintenance
★★★★★ Stewart · Edited a month ago

I’ve been using Comfort Authority for servers years. Glenn did a great job. All their technicians are very knowledgeable and thorough. I have referred many neighbors to them.

Paid $1–100Reasonable priceA/C system maintenance
★★★★★ Vikki · Edited a month ago

Alyssa was a great tech. Thorough and professional. I could tell she took great pride in doing a great job!

Paid $200–400Great priceHVAC system maintenanceA/C system maintenance
★★★★★ T · a month ago

Alyssa did a complete check up, cleared the drain line and installed new capacitor for our AC unit today. Our unit was installed by the same company The Comforter Authority 8 years ago. From the moment we called for the service to the final job completion, everything went smoothly. Alyssa is very professional,…

Paid $1–200Great priceA/C system maintenanceDrain cleaning
★★★★★ Stephen · a month ago

Arthur Vega did an outstanding job providing maintenance to my AC

Paid $200–400Reasonable priceA/C system maintenanceA/C preventive maintenance
★★★★★ Neal · Edited a month ago

Glenn and James performed annual a/c and plumbing inspections today. They went over all our systems and gave me a detailed list of recommended improvements without any sales pressure. I can feel confident we’re good ‘til the next visit! Great service as always from The Comfort Authority!

Paid $1–200Great priceCleaningA/C system maintenance+ Responsiveness+ Punctuality+ Value
★★★★★ Jeff · a month ago

Luis is great, super thorough work!

Paid $200–400Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Isaac · Edited a month ago

Fantastic company, would highly recommend! From scheduling to the actual techs, everyone is super friendly and knowledgeable. There's no high pressure sales either. Had Glenn out today, he did an amazing job.

Paid $1–200Great priceHVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Chuck · Edited 2 months ago

Alyssa is one hell of a technician she is just oriented to do the job right she checks everything leaves nothing to chance and does a job well done she definitely deserves more than five stars I'd give her 10 she's a great asset to your company if I was you I'd make sure to hang on to her cuz she makes everything…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Patrick · Edited 2 months ago

Alyssa was our very knowledgeable technician who listened very well and took the time to investigate the issues we had. There was no pressure to buy products or services that were not needed—only good advice on fixing our problems with the A/C. We’ve always had kind, intelligent, respectful techs with Comfort…

Paid $1–200Great priceA/C system maintenance
★★★★★ Mark · Edited 2 months ago

The company was proactive with their communication and the technician Luis was courteous, thorough and professional.

Paid $1–200Great priceA/C system maintenance
★★★★★ David · 2 months ago

Ura was the most knowledgeable technician I have had. He was thorough and did a great job

Paid $1–200Great priceA/C system maintenanceA/C preventive maintenance
★★★★★ Linda · Edited 2 months ago

Luis came out and fixed everything! Air conditioners cost alot so you want to be confident about the quality of your equipment, how it's installed, and how it's maintained. The Comfort Authority delivers on all 3 of these issues and they made the purchase of my new AC an easy and seamless experience from start to…

A/C system maintenanceInstall ACHeating system maintenance
★★★★★ Becky · Edited 2 months ago

Luis called me and he was Actually early. Luis showed me step-by-step what he was doing to maximise my heating and cooling system. I have saved so much money on my electric bills due to this new system that was put in several years ago. This was such a great company this is such a great company ended has reparable…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Juanita · 2 months ago

We have been using The Comfort Authority for our AC for years and they do great work. Always on time with honest pricing. I want to thank Darian in particular for his work today.

A/C system maintenance
★★★★★ Mitchell · 3 months ago

The Comfort Authority always delivers! Professional, proactive, and definitely helpful. We had the privilege of having our technician Luis come out again and his knowledge and service was top notch. Thank you!

A/C system maintenanceA/C system repair
★★★★★ kim · Edited 3 months ago

Have worked with Comfort Authority in the past and have their comfort program. My ac had come to the end after 20 years. Last year I was lucky to have the system rewired by comfort authority and had another year out of it. Gary and Ren worked for 12 getting my system in. A few issues we corrected the next day.…

Paid $1,200–1,400Reasonable priceA/C system maintenanceHVAC duct & vent repairService not listed
★ Linda · 3 months ago

As a Property Manager overseeing several condominium communities in and around the Treasure Island area, with 25 years of industry experience, I have had the opportunity to work with a wide range of service providers. Throughout my career, I have witnessed both exceptional and substandard levels of service.…

Paid $2,000+HVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Ruth · 3 months ago

On time and courteous. Very informative. Information was clearly given.

Paid $1–200Reasonable priceA/C system maintenance
★★★★★ Mark · 3 months ago

Shout out to another great group of repairs to the Comfort Authority.Guys showed up on time checked and repaired one part but then found I needed a new air handler.They found one and installed it the same day.Can’t say enough good things about Ura and Michael Bonk for the outstanding job they did.I always recommend…

Not sureHVAC system repairA/C system maintenance
★★★★★ Katie · Edited 4 months ago

Darian and Tison were both very professional. Arrived promptly and worked efficiently!

Paid $1–200Reasonable priceA/C system maintenance
★★★★★ Nick · 4 months ago

Fantastic tech and service. I really enjoyed speaking with him in general. The communication of technical information was excellent.

Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Nay · 4 months ago

Alyssa was an awesome tech, Florida is very hot and she is out there getting the job done. Very professional and polite. Very detailed on what she was doing and what it was for. Keep up the awesome work

A/C system maintenance
★★★★★ Vicki · 4 months ago

Luis from the Comfort Authority was extremely nice and very thorough. I am impressed with the customer service provided.

Paid $1–200Reasonable priceA/C system maintenanceA/C preventive maintenance
★★★★★ Brigitte · Edited 4 months ago

I’ve been with Comfort Authority for 10 years now and they have never disappointed. Glenn is a fantastic technician and a wonderful person. I highly recommend this company and Glenn.

Paid $100–200Reasonable priceA/C system maintenance+ Professionalism

Show more a/c system maintenance reviews (238 more) →

vs category

Blue = The, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.85★ (65 reviews)2024-Q2: 4.95★ (97 reviews)2024-Q3: 4.81★ (104 reviews)2024-Q4: 4.88★ (74 reviews)2025-Q1: 4.99★ (100 reviews)2025-Q2: 4.86★ (71 reviews)2025-Q3: 4.87★ (94 reviews)2025-Q4: 4.95★ (77 reviews)2026-Q1: 4.90★ (81 reviews)2026-Q2: 4.95★ (152 reviews)2026-Q3: 4.95★ (146 reviews)2026-Q4: 4.91★ (33 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-30% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 59%Overpriced 1%Not sure 9%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
26
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
40
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
86
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+528 / −4
Professionalism
+659 / −6
Responsiveness
+546 / −4
Punctuality
+497 / −1
Value
+374 / −5

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