How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Better than 51% of HVAC contractors · #33 of 67
The Comfort Authority for ductless heating & a/c services
Clear ✕All 12 Google reviews tagged “Ductless heating & A/C services”
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★I recently had a service on my home AC by Glenn and it was another excellent experience. He is courteous and explains the repairs and options, and I feel they go above and beyond for the standard maintenance
Jacqueline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Prompt service, Romeo Reyes was very professional and explained everything he was doing at every step of the way. Great Service thus far. Keep up the good work. So far, this Company has been above normal standards!! Not the Average Air Conditioner Service Company. Above Average.
EdwardLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Derek took time to explain my system. I have purchase from them in the past. They have very high standards.
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Great service! Our technician, Glenn was very thorough and professional. Very knowledgeable and even made some recommendations to extend the longevity of our unit. Keep up the great work folks!!!
EvanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Comfort Authority is best in class when it comes to HVAC installation/ new units and servicing on the front and back end. Eric and Glenn were hands down the best technicians I have ever had. They walked me through every step of the process and did a full debrief after. They took the time to understand my situation and recommend remedies that fit my budget.
Tampa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★David was very professional.
DougLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Excellent service, professional conduct, extremely impressed with all the employees at the Comfort Authority. They have me in a great place with a brand new system. Check out their warranty, best we could find. Follow up service 2 years later, excellent work, units running great
MaryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Gerald and Eric were extremely kind and professional. They came, and did everything they needed to do and left my home and yard spotless.
Jose11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Chris D has been great to work with along with educates you on how to keep your system in good shape. I highly recommend you reach out to them for your home.
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rick and Claude had a professional persona and exhibited the showmanship that any customer would embrace. They displayed their skillset at the highest level. They continuously came in the house to check the temperature to ensure the system was working. After they left the premises, Claude suggested to call me…
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Done a great job 👍
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
