HVAC CONTRACTORS · TAMPA, FL
The Comfort Authority logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

The Comfort Authority

Better than 51% of HVAC contractors · #33 of 67

4.9★1,953 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
89%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Comfort Authority for HVAC duct & vent repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$344–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “HVAC duct & vent repair”

★★★★★ Angela · a month ago

I called a well known competitor who i was paying monthly subscription and they couldnt get out until Tuesday. Arthur came out the same day of the call. He was professional courteous, explained and showed me everything that was wrong with my unit and fixed my duct to my bathroom exhaust in the attic. Because of him…

Paid $200–400HVAC system maintenanceHVAC duct & vent repair
★★★★★ kim · Edited 3 months ago

Have worked with Comfort Authority in the past and have their comfort program. My ac had come to the end after 20 years. Last year I was lucky to have the system rewired by comfort authority and had another year out of it. Gary and Ren worked for 12 getting my system in. A few issues we corrected the next day.…

Paid $1,200–1,400Reasonable priceA/C system maintenanceHVAC duct & vent repairService not listed
★★★★★ Maureen · Edited 5 months ago

The Comfort Authority has been my provider for a/c service and maintenance on two house systems for several years. Their professionalism is way above average and I never hesitate to recommend them to other homeowners. Glenn Sanchez, in particular, is one of the best techs I've had experience with. Great demeanor and…

Reasonable priceHVAC system repairHVAC duct & vent repair
★★★★★ Yolanda · 5 months ago

Technician Tyson, was on time. Performed job in a professional manner. After job was done, he called me to go over diagnostics and offered solutions. Thank you for a fast and reliable good job.

Paid $1–100Reasonable priceHVAC duct & vent repair
★★★★★ Susan · Edited 7 months ago

The technician Ura was excellent, fully explaining what he would be doing and showing me details about my two units.. This is the second time he came to fix an issue and’s I had requested him. He did not leave until he fixed the problem and he had to go to my very uncomfortable crawl space to do it. I recommended…

Paid $100–200Reasonable priceHVAC system repairHVAC duct & vent repair
★★★★★ Christine · 7 months ago

We found the technician, Glenn, to be very thorough and knowledgeable. He explained in detail , supported by photos, the condition of our duct system and gave us options to move forward and make an informed decision

Paid $100–200Reasonable priceHVAC duct & vent repair
★★★★★ Randal · Edited 7 months ago

I’ve been with Comfort Authority almost 6 years now. I pay a little bit every month for peace of mind that if anything goes wrong I’ll get priority service. I called Sunday, got returned call Monday morning to schedule service. Since AC was out, got same day visit. Luis, the technician, was terrific. He explained…

HVAC system maintenanceA/C system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ lupe · 9 months ago

We had a ceiling leak and are so thankful we stumbled upon this company! This was the second company we called for an estimate on replacing our duct system. The first quote gave us serious sticker shock. Derrick came out, and he was incredibly knowledgeable and informative. The price was very reasonable, and you…

Reasonable priceA/C system maintenanceHVAC duct & vent repairA/C system vent cleaning
★★★★★ Cara · Edited a year ago

My tenant texted me this morning that water was leaking through the access hatch in their closet-where the air handler is- it is Saturday and I am out of the country, so I was nervous about getting someone over before the ceiling collapsed! I’m a Comfort Authority maintenance plan member, and they were able to get…

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Bryan · Edited a year ago

All my HVAC needs are handled by The Comfort Authority for all my properties. They make it easy and not only do they keep me informed, they do most excellent work.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ CSCM · Edited a year ago

Glenn was awesome. Professional service provided, explained the situation and what he was going to do to resolve it. Always great service from The Comfort Authority

CleaningA/C system vent cleaningThermostat installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Debra · Edited a year ago

This is the 2 nd time I’ve used this company. Consistently prompt, friendly and professional. Peter repaired the duct work and was wonderful. Claude was the tech who came this time and was so nice and informative. Than you

A/C system repairInstallationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Josh · Edited 2 years ago

We had an issue with some seals and Luis came out and took care of everything. Thanks!

HVAC duct & vent repair+ Punctuality+ Quality+ Professionalism
★★★★★ Gary · Edited 2 years ago

My experience with a Comfort Authority has been top-of-the-line service all the way. I told the dispatcher my problem he said they were extremely busy but he would make sure I got my air conditioner repaired today. The repairman showed up at 12:30 pm that same day, just as promised, my air conditioner is running…

HVAC system repairHVAC system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Dom · Edited 2 years ago

Absolutely awesome and complete professionals! Another great service from The CA. Glenn came over and quickly took care of our system. I will definitely be calling on them again for all our AC needs!

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Edward · 3 years ago

Fair and honest estimates Great communication from the whole team. Very knowledgeable team. Thank You!

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Peter · 4 years ago

Arrived on time and identified the problem. Explained the process and options carefully and always available to answer questions

HVAC duct & vent repairRepair HVAC+ Professionalism
★★★★★ Carlene · 5 years ago

Rick was very professional and knowledgeable and did a very good job.

HVAC duct & vent repair+ Quality+ Value
★★★★★ Sharon · 5 years ago

So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Svetozar · 5 years ago

Strongly recommended! We could not ask for a better service by everyone involved. Special thanks to Rae, Peter, Justin, and Vinny!

Install ACHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Deborah · Edited 10 months ago

Rating only, no written review.

Paid $1,000+Reasonable priceHVAC system maintenance+ Value
★★★★★ Charlie · Edited 3 years ago

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Benjamin · 4 years ago

Rating only, no written review.

HVAC duct & vent cleaningHVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = The, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.85★ (65 reviews)2024-Q2: 4.95★ (97 reviews)2024-Q3: 4.81★ (104 reviews)2024-Q4: 4.88★ (74 reviews)2025-Q1: 4.99★ (100 reviews)2025-Q2: 4.86★ (71 reviews)2025-Q3: 4.87★ (94 reviews)2025-Q4: 4.95★ (77 reviews)2026-Q1: 4.90★ (81 reviews)2026-Q2: 4.95★ (152 reviews)2026-Q3: 4.95★ (146 reviews)2026-Q4: 4.91★ (33 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-30% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 31%Reasonable 59%Overpriced 1%Not sure 9%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
26
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
40
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
86
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+528 / −4
Professionalism
+659 / −6
Responsiveness
+546 / −4
Punctuality
+497 / −1
Value
+374 / −5

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