How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Better than 51% of HVAC contractors · #33 of 67
The Comfort Authority for HVAC system maintenance
Clear ✕All 318 Google reviews tagged “HVAC system maintenance” · showing 40
Both maintenance and repairs were handled very satisfactorily. The use of photos and videos in discussing both the problems and the work done was quite helpful. Both technicians were pleasant to work with.
Ura was a delight to work with. He is professional and very thorough in his inspections and maintenance. He explained every step of the process and went over his findings completely.
Phenomenal Service from Alyssa and James! I had an absolutely amazing experience with The Comfort Authority today! My HVAC technician, Alyssa Lopez, was incredibly thorough during our annual system check-up. I had recently dealt with a backed-up AC drain line, and Alyssa went completely above and beyond to evaluate…
Always very professional and they take the time to make sure that I understand how the A/C system is working and I understand anything that needs to be done to the air handler or condenser. Rick, Gabrielle, Mike, and James have all been great, and I definitely recommend them. I'm updating this review in 2026. I've…
Excellent service the technician Ura Shon was professional and polite as well as efficient. It's always a pleasure to work with him
Ura was very knowledgeable, respectful, and able to troubleshoot every issue for our AC unit! Friendly, quick service. 5/5
I signed up for their annual service when they saved my butt in the summer. These guys are awesome, super friendly and knowledgeable. Tison came out for my normal annual service and got everything running top notch.
We've been using The Comfort Authority since we moved to Florida 4 years ago and really enjoy working with them. They are honest, fair, and make every effort to help assess what's best for the HVAC unit. Today we had our annual maintenance and our tech Tison was amazing! I really liked his approach, he explained…
Alyssa is thorough, she does a good job and offers us clearly further options
We simply cannot say enough about how amazing our experience has been with each and every tech that has provided services! Alyssa specifically, was absolutely AMAZING! She was so thorough, professional, and made us feel even more confident that we chose Comfort Authority! She spent time listening to our needs,…
Arthur (HVAC) and Valerie (Plumbing) provided great maintenance and inspections.
Alyssa was great in doing the 6 month maintenance on my AC and HVAC. She was professional, kept her booties on inside the house, and explained everything thoroughly. She gave recommendations for potential updates but didn't pressure me.
Alyssa was very informative, prompt, and thorough in explaining the services she provided. She took the time to answer our questions and made the entire experience very positive. We would absolutely recommend Alyssa and Comfort Authority and plan to continue using them for the preventative maintenance and service of…
TCA is very professional and provides consistent service for our HVAC and Plumbing. Had Arthur out for our annual maintenance today. He walked me through what he saw that needed attention and provide no pressure feedback on what my options were. Like I said, professional and knowledgeable.
Glenn Sanchez arrived on site at the scheduled appointment time, immediately diagnosed the problem we were experiencing, identified the affected parts, and resolved the issue to our satisfaction. While we expect all service providers to perform to a high standard over time, the Comfort Authority Team makes a…
Cannot recommend The Comfort Authority enough. We had a pipe leak and our assigned technician, Ura, was out to our house the same day. He was extremely thorough, providing us with multiple repair options that fit our price point. He explained everything that was happening, so that I felt like I fully understood the…
My Technician Luis was extremely professional and knowledgeable. I feel well informed and the process was all inclusive considerate of both my wants and needs as a customer. I highly recommend there services. 10 out of 10
Alyssa was top-tier. She was very knowledgable, polite, and communicative. She solved my problem quickly and got my AC up and running before I knew it. Hope I get Alyssa back for future AC maintenance!
Old system was too expensive to repair. The techs that performed the replacement worked hard all day to get it completed. Installation has worked flawlessly! 7/13/2026: Our AC system continues to work flawlessly and will be up for its annual maintenance soon. Regarding their plumbing services, they recently worked…
Always great service and kindness. Could not be more pleased! Tison was absolutely excellent. He was on time professional, knowledgeable and super informative. I am always pleased with this great company.
I called a well known competitor who i was paying monthly subscription and they couldnt get out until Tuesday. Arthur came out the same day of the call. He was professional courteous, explained and showed me everything that was wrong with my unit and fixed my duct to my bathroom exhaust in the attic. Because of him this company has my loyalty for good.
Alyssa was a great tech. Thorough and professional. I could tell she took great pride in doing a great job!
Glen Was great as are all of the techs from this company.
A+ across the board - scheduling, speed of service, communication and the professionalism of the technician!
Luis is such a delightful technician! We have always loved the Comfort Authority because they have the best service of any service company in Tampa. They continue to be great year after year.
Luis is great, super thorough work!
Fantastic company, would highly recommend! From scheduling to the actual techs, everyone is super friendly and knowledgeable. There's no high pressure sales either. Had Glenn out today, he did an amazing job.
Luis came and did a systematic maintenance of the AC and he did a very thorough inspection. I was very happy with the write up and his explanations were very helpful. I would definitely continue to use them and will come back with any more that I need with the unit
It was time for annual maintenance on my Comfort Authority air conditioning system. Luis was the technician who came out. He did a great job.
Luis M is a very helpful HVAC tech that has come to my house twice and has great hospitality and knowledge! We installed blue lights and he identified a problem in a new build/new unit (installed by a different company) and fixed it for me. If you can request anyone, request Luis!
Luis called me and he was Actually early. Luis showed me step-by-step what he was doing to maximise my heating and cooling system. I have saved so much money on my electric bills due to this new system that was put in several years ago. This was such a great company this is such a great company ended has reparable…
We loved the excellent customer service Mr. Luis Menendez provided us! He was excellent at helping us understand the root cause of the issue with our HVAC, and also fixed it perfectly. They are our permanent AC maintenance team! THANK YOU!
As a Property Manager overseeing several condominium communities in and around the Treasure Island area, with 25 years of industry experience, I have had the opportunity to work with a wide range of service providers. Throughout my career, I have witnessed both exceptional and substandard levels of service.…
My technician Ramos was the most professional and knowledgeable person I have experienced. He treated the job and my home with respect . 10 out of 10!
Luis came over to fix my air conditioner yesterday and he did a fantastic job. He was very professional, and got the job done quickly and with a smile. I would highly recommend the Luis and the Comfort Authority if your air-conditioning needs repair.
We trust the thorough inspection and quality of repairs and maintenance. Our techs Alyssa and Tison have been especially professional and helpful.
Glenn and Eric did a great job. They were very professional and friendly while also being very informative!
We recently had to replace our AC system, and I feel confident that everything was installed correctly and that we won't have any issues with this system. We first had Ura come out to diagnose our broken AC. He was very professional and took the time to explain everything to us in detail. We were struggling to…
Excellent annual preventive maintenance visit. Very pleased with this company. Been with them for 5 years. 10 year parts and Labor is well Worth it. Not that it breaks much at all. Quality unit from a quality company.
Wonderful experience and would highly recommend. Quick turn around when booking appt. Gage was thorough, very knowledgeable and provided great options that would solve my concerns with current system.
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Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
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Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
