How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Better than 51% of HVAC contractors · #33 of 67
The Comfort Authority for HVAC system repair
Clear ✕All 150 Google reviews tagged “HVAC system repair” · showing 20
Both maintenance and repairs were handled very satisfactorily. The use of photos and videos in discussing both the problems and the work done was quite helpful. Both technicians were pleasant to work with.
Luis did a fantastic job checked everything on the AC changed a thermostat gave me an estimate on things needed.Ive had him come out before does a great job
Glenn Sanchez did a great job!
Glenn Sanchez arrived on site at the scheduled appointment time, immediately diagnosed the problem we were experiencing, identified the affected parts, and resolved the issue to our satisfaction. While we expect all service providers to perform to a high standard over time, the Comfort Authority Team makes a…
Arthur did an exceptional job today. Very informative through each step. Very polite and respectful!!
My Technician Luis was extremely professional and knowledgeable. I feel well informed and the process was all inclusive considerate of both my wants and needs as a customer. I highly recommend there services. 10 out of 10
Old system was too expensive to repair. The techs that performed the replacement worked hard all day to get it completed. Installation has worked flawlessly! 7/13/2026: Our AC system continues to work flawlessly and will be up for its annual maintenance soon. Regarding their plumbing services, they recently worked…
I’ve been using Comfort Authority for servers years. Glenn did a great job. All their technicians are very knowledgeable and thorough. I have referred many neighbors to them.
Update for today 08:28/26 Awesome job by Luis Menendez. He explained everything in detail and updated me on every step in between. Gave me valuable recommendations and options. I highly recommend this company.
Fantastic company, would highly recommend! From scheduling to the actual techs, everyone is super friendly and knowledgeable. There's no high pressure sales either. Had Glenn out today, he did an amazing job.
The company I previously used scheduled me 2 weeks out to repair a broken AC. I found comfort authority and they got me in the following day. Very professional and great communication with when someone would arrive. I’m extremely happy with this company. Luis came out and was very thorough with the description so I…
Luis Menendez was quick and efficient. Very happy with the response time and customer service.
Luis did an awesome job coming out to diagnose the recurring issue we had with our brand new system that was not even installed by them, may I add. He was thorough, kind, personable and informative. He even got me to sign up for the monthly comfort plan. Will be using them again and requesting Luis moving forward.…
Luis was very knowledgeable and personable when he came to fix our ac. Appreciate y'all's help and we will be scheduling y'all for our yearly maintenance.
HVAC Expert Arthur V. provided excellent maintenance service today on my AC system to keep it running. He diagnosed and replaced the hard start kit. Thank you.
Arthur came by today to do our yearly maintenance and was friendly and did a great job. Our start assist was broken and he replaced it fast and cleaned the whole system thoroughly. Always appreciate their good service.
Luis M is a very helpful HVAC tech that has come to my house twice and has great hospitality and knowledge! We installed blue lights and he identified a problem in a new build/new unit (installed by a different company) and fixed it for me. If you can request anyone, request Luis!
luis and arthur did a fantasic job and promot service
Had them perform the annual maintenance on my HVAC units. The job they did was A+ professional work. Technician explained everything in detail and offered up ideas to make the units run more efficiently. The best part was that it was not presented in a "Let me sell you something" manner. I would highly recommend…
We had a great experience with them today! Luis was super helpful and honest with us. He did a great job getting our system back up and running.
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
