How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Better than 51% of HVAC contractors · #33 of 67
The Comfort Authority for installation
Clear ✕All 46 Google reviews tagged “Installation” · showing 20
08/20/2025 Adding New Review to Previous Review Below Today we had our annual maintenance and today's technician was Luis. Great guy and very professional and knowledgable! After he preformed his service, he clearly explained what was done and things he saw that might need to be addressed in the future. He made…
Update to add that in April 2026bwe had our 6mos maintenance with Alyssa. She was prompt, professional, and courteous. This company has been very goof We had comfort authority install a new system in Oct 2024 within days after the hurricanes fried our old unit. Other companies said their lead time was weeks, if not…
Great experience with the installation team (shirt, Gary & James). Three hard working guys that never took a break over the 6 hour installation. Clean, professional and took the time to explain everything they were doing and about the new HVAC system.
Water Heater replacement, once the new unit was here, Dalton was in and out!!! Thank You!
I called the Comfort Authority because I was not happy with my previous HVAC service company. I chose them based on universally positive reviews on Google, Better Business Bureau, Yelp and Angie's List. Making an appointment was easy. Rick Haven arrived on schedule and listened patiently as I explained all the…
Peter and his installation team did an excellent job replacing one of our AC units and its air handler. They were timely, proficient, and very careful. We are very pleased thus far with the performance of the new unit.
Sean was professional and courteous. He provided options as well as determined that all equipment was up to spec.
Glenn was awesome. Professional service provided, explained the situation and what he was going to do to resolve it. Always great service from The Comfort Authority
Luis was polite and professional and arrived when scheduled. He presented several options for me potential upgrades. He was knowledgeable on everything that he was there to assess and address
This is the 2 nd time I’ve used this company. Consistently prompt, friendly and professional. Peter repaired the duct work and was wonderful. Claude was the tech who came this time and was so nice and informative. Than you
We were new to Florida so we had no idea who the reputable contractors were for AC maintenance. The reviews online included enough narrative that I decided to give them a try. Overall experience has been extremely positive.
Would recommend for sure. They were fast to respond and did a great job installing. Sales rep was great and installers were all friendly and professional.
UPDATE 5: TRUST! One of their techs accidentally damaged part of the system causing some water damage. Comfort Authority made it right! TRUST! UPDATE 4: New problem in system resolved professionally by Glenn B, once again. UPDATE 3: AC shutdown due to the algae crap that builds up. GLENN B. showed up on…
Comfort Authority is best in class when it comes to HVAC installation/ new units and servicing on the front and back end. Eric and Glenn were hands down the best technicians I have ever had. They walked me through every step of the process and did a full debrief after. They took the time to understand my situation…
Update: We had yet another great experience with our tech, Michael Kennedy. He was extremely professional and just an overall nice guy. He helped us with some issues we were having with out two ACs following a power surge. He diagnosed the issues quickly and offered us options. What I appreciate about the…
They keep emailing me after visits asking me to leave a review so here it is: Trying to understand all the good reviews I’ve seen and figure out if we’re just extremely unlucky or what, but definitely wouldn’t choose them again. Nothing but issues with a brand new unit that we probably overpaid for. We have had them…
Peter and team were professional, efficient and kept the area clean. The air is cool and crisp. I am delighted with the service.
Needed to replace a failing AC System. From diagnostics to Sales to Installation everything went smoothly. We were complete informed about everything we needed and what was to be done. As far as pricing goes, we ended up with a much better system for significantly less money than the competitors estimates. The…
They were able to assess the state of my current system and were extremely informative and willing to explain all the details of what was going on all while giving options to resolve the issue. I definitely felt like they had my best interests in mind and not just selling me an expensive system for no reason .
From initial contact to final walkthrough after installation was seamless and smooth. James came out to provide us a second opinion and was very pleasant and informative. He made us feel confident about moving forward with Comfort Authority. Then we met with Derrick the same day he gave us a competitive price and…
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
