How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREThe Comfort Authority
Better than 51% of HVAC contractors · #33 of 67
The Comfort Authority for toilet repair
Clear ✕All 7 Google reviews tagged “Toilet repair”
The Comfort Authority has been a true leader in customer service, quality work, and professionalism. Their technicians were on time and great with communicating the work that needs to be done. Couldn’t ask for a better experience, great business and great people!!!
Valerie was amazing! Not only was she professional but she always was very accommodating and quick. I really appreciate the education on what the company offers and now am planning on signing up for the monthly package to reap all the benefits. Thank you so much Valerie, you saved the day!
This company's whole customer base must be people who have no knowledge of what typical services cost or they fell for the fear tactic the company uses to sell them on these plans. I am a POA representative for a homeowner. I deal with licenses/insured vendors every day and see invoices every day for all types of…
Sam H was absolutely wonderful! He responded in a very professional manner and explained everything to us where we could understand the problem. He took his time to make sure he diagnosed the problem accurately and then was able to fix it. Thank you for being so friendly and efficient with your work.
Called and received fast and friendly service. The technician that came out was Frank Garcia. Frank is very friendly, professional, and knowledgeable. The pricing is fair. Had an excellent experience.
Ryan did a great job replacing our toilet valve. Fast, professional, and pleasant!
Rating only, no written review.
vs category
Blue = The, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
