Is The Comfort Authority any good?
Our verdict: solid, not standout — #33 of 67 HVAC contractors, better than 51%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 86% of peers
Track record — better than 84% of peers
Accountability — better than 83% of peers
Satisfaction — 35th percentile
Reliability — 26th percentile
The Comfort Authority for drain cleaning
Clear ✕8 customers reviewed a drain cleaning job here and rated it 5.00★. Most paid $300–400 (category typical: $202–$454). For this job it ranks #6 of 10 HVAC contractors we track.
All 8 Google reviews tagged “Drain cleaning”
Valerie with Comfort Authority helped us with a sluggish kitchen drain line. She cleaned it, used the jettison apparatus and then followed up with a view by camera. All work was completed and invoiced as described. She was knowledgeable, professional and kind. She took her time to do the job. Valerie explained…
Alyssa was top-tier. She was very knowledgable, polite, and communicative. She solved my problem quickly and got my AC up and running before I knew it. Hope I get Alyssa back for future AC maintenance!
Alyssa did a complete check up, cleared the drain line and installed new capacitor for our AC unit today. Our unit was installed by the same company The Comforter Authority 8 years ago. From the moment we called for the service to the final job completion, everything went smoothly. Alyssa is very professional,…
Tison was great! Was very pleasant and clear in what needed to be done. Tison is welcomed in my house to repair anytime!
Had the waste pipe from my washer brought up to date. Very knowledgeable, friendly. Was glad to see that they take care in their craftsmanship, Frank Garcia, army vet, was the gentleman who came out took care of me and my family. Very impressed with how frank explained everything and made it easy for my marine brain…
Alyssa was very thorough and did a fantastic job!
James and William addressed all our plumbing needs professionally and we will definitely use them again!
Ura came to our house for our yearly maintenance. He included us in the entire process of evaluating how are system was working. He problem solved a couple issues and had our unit clean and working like it was brand new. We had been contemplating a whole home filtration system due to allergies for quite some time.…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Comfort Authority
Is The Comfort Authority good?
Yes by most measures: 4.9★ from 1,953 Google reviews and an Experts Score of 52/100 (grade C), #33 of 67 HVAC contractors we track. 1.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Comfort Authority charge?
Customers reported a typical bill of $227 (middle half $54–$706), 30% below the HVAC contractors median of $322.
What do customers hire The Comfort Authority for?
Mostly HVAC system maintenance (313), a/c system maintenance (275), a/c system repair (145), HVAC system repair (143).
Does the owner respond to complaints?
The owner replied to 89% of 1–3★ reviews (category: 63%).
