Is The Comfort Authority any good?
Our verdict: solid, not standout — #33 of 67 HVAC contractors, better than 51%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 86% of peers
Track record — better than 84% of peers
Accountability — better than 83% of peers
Satisfaction — 35th percentile
Reliability — 26th percentile
The Comfort Authority for ductless heating & a/c services
Clear ✕12 customers reviewed a ductless heating & a/c services job here and rated it 5.00★. For this job it ranks #4 of 32 HVAC contractors we track.
All 12 Google reviews tagged “Ductless heating & A/C services”
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★I recently had a service on my home AC by Glenn and it was another excellent experience. He is courteous and explains the repairs and options, and I feel they go above and beyond for the standard maintenance
Jacqueline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Prompt service, Romeo Reyes was very professional and explained everything he was doing at every step of the way. Great Service thus far. Keep up the good work. So far, this Company has been above normal standards!! Not the Average Air Conditioner Service Company. Above Average.
EdwardLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★Derek took time to explain my system. I have purchase from them in the past. They have very high standards.
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Great service! Our technician, Glenn was very thorough and professional. Very knowledgeable and even made some recommendations to extend the longevity of our unit. Keep up the great work folks!!!
EvanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★Comfort Authority is best in class when it comes to HVAC installation/ new units and servicing on the front and back end. Eric and Glenn were hands down the best technicians I have ever had. They walked me through every step of the process and did a full debrief after. They took the time to understand my situation and recommend remedies that fit my budget.
Tampa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★David was very professional.
DougLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★Excellent service, professional conduct, extremely impressed with all the employees at the Comfort Authority. They have me in a great place with a brand new system. Check out their warranty, best we could find. Follow up service 2 years later, excellent work, units running great
MaryLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★Gerald and Eric were extremely kind and professional. They came, and did everything they needed to do and left my home and yard spotless.
Jose11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Chris D has been great to work with along with educates you on how to keep your system in good shape. I highly recommend you reach out to them for your home.
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★Rick and Claude had a professional persona and exhibited the showmanship that any customer would embrace. They displayed their skillset at the highest level. They continuously came in the house to check the temperature to ensure the system was working. After they left the premises, Claude suggested to call me…
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★Done a great job 👍
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Comfort Authority
Is The Comfort Authority good?
Yes by most measures: 4.9★ from 1,953 Google reviews and an Experts Score of 52/100 (grade C), #33 of 67 HVAC contractors we track. 1.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Comfort Authority charge?
Customers reported a typical bill of $227 (middle half $54–$706), 30% below the HVAC contractors median of $322.
What do customers hire The Comfort Authority for?
Mostly HVAC system maintenance (313), a/c system maintenance (275), a/c system repair (145), HVAC system repair (143).
Does the owner respond to complaints?
The owner replied to 89% of 1–3★ reviews (category: 63%).
