Is The Comfort Authority any good?
Our verdict: solid, not standout — #33 of 67 HVAC contractors, better than 51%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 86% of peers
Track record — better than 84% of peers
Accountability — better than 83% of peers
Satisfaction — 35th percentile
Reliability — 26th percentile
The Comfort Authority for HVAC duct & vent cleaning
Clear ✕24 customers reviewed a HVAC duct & vent cleaning job here and rated it 5.00★. Most paid $1–200 (category typical: $192–$939). For this job it ranks #5 of 31 HVAC contractors we track.
All 24 Google reviews tagged “HVAC duct & vent cleaning” · showing 20
We loved the excellent customer service Mr. Luis Menendez provided us! He was excellent at helping us understand the root cause of the issue with our HVAC, and also fixed it perfectly. They are our permanent AC maintenance team! THANK YOU!
My technician Ramos was the most professional and knowledgeable person I have experienced. He treated the job and my home with respect . 10 out of 10!
Rick was very professional and took time to explain everything so I could understand what I needed. He did a great job and didn’t try to oversell me on extra expensive stuff. Wore shoe covers and was respectful of my property and listened to my concerns patiently!
We had a ceiling leak and are so thankful we stumbled upon this company! This was the second company we called for an estimate on replacing our duct system. The first quote gave us serious sticker shock. Derrick came out, and he was incredibly knowledgeable and informative. The price was very reasonable, and you…
Prompt service, Romeo Reyes was very professional and explained everything he was doing at every step of the way. Great Service thus far. Keep up the good work. So far, this Company has been above normal standards!! Not the Average Air Conditioner Service Company. Above Average.
Glenn was awesome. Professional service provided, explained the situation and what he was going to do to resolve it. Always great service from The Comfort Authority
Always efficient, friendly and great service! Our technician, Chris was fantastic!
Kind! Friendly! Honest! Affordable! Clean! Professional! Need I say more? Thank you!
Our tech Gerald came by today to do a check up on our system that we purchased from The Comfort Authority and which they installed. Terrific service, and very professional and friendly. Our experience with this company continues to be great.
Gerald and Eric were extremely kind and professional. They came, and did everything they needed to do and left my home and yard spotless.
Claude came to service our AC. He was very professional and friendly. We felt confident that he was knowledgeable. He gave us all of his recommendations yet was not pushy. We look forward to working with Claude and the Comfort Authority.
Excellent service and communication! Chase was very professional and answered all of my questions. Beverly kept in contact with me via phone and text message to update me on arrival time. Highly recommend!
The Comfort Authority always provides the best service from start to finish! I was able to have a technician come out to my house within a couple hours of calling. Chase arrived right on time and was efficient in diagnosing the issue with my HVAC unit. He was professional and didn’t mind my dog Josie greeting him…
So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…
Frank Basso was courteous, professional and very thorough. Highly recommend this company and technician.
I had a great experience with The Comfort Authority. The two men (David and Rae) sent to install my new A/C Unit were fantastic! They were really knowledgeable, patient with all my questions, and hard workers! I definitely recommend using this company for any HVAC needs you may have!
Absolutely the best experience with a contractor in a long time! On time, professional, and quality workmanship! Peter and Andre were very polite, knowledgeable, and worked with a high degree of professionalism. The installation of my HVAC units and ductwork was impeccable! I would highly recommend The Comfort…
Carlos and Andre installed our new system yesterday. They arrived early and explained all aspects of the installation. They were very courteous, attentive, and conscientious about being in our home. They answered every question and took time to explain the new system and tie in to the existing thermostat. Carlos and…
A year ago our HVAC unit broke and needed to be replaced. Chris D walked us through our options with great care and transparency. He came back today for the yearly check up and again was so friendly, professional, and efficient. We really appreciate how smooth this whole process has been. Thanks Chris.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Comfort Authority
Is The Comfort Authority good?
Yes by most measures: 4.9★ from 1,953 Google reviews and an Experts Score of 52/100 (grade C), #33 of 67 HVAC contractors we track. 1.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Comfort Authority charge?
Customers reported a typical bill of $227 (middle half $54–$706), 30% below the HVAC contractors median of $322.
What do customers hire The Comfort Authority for?
Mostly HVAC system maintenance (313), a/c system maintenance (275), a/c system repair (145), HVAC system repair (143).
Does the owner respond to complaints?
The owner replied to 89% of 1–3★ reviews (category: 63%).
