Is The Comfort Authority any good?
Our verdict: solid, not standout — #33 of 67 HVAC contractors, better than 51%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 86% of peers
Track record — better than 84% of peers
Accountability — better than 83% of peers
Satisfaction — 35th percentile
Reliability — 26th percentile
The Comfort Authority for heating system installation
Clear ✕11 customers reviewed a heating system installation job here and rated it 4.91★. For this job it ranks #36 of 50 HVAC contractors we track.
All 11 Google reviews tagged “Heating system installation”
My wife and I had a great experience with the team at The Comfort Authority. Derek in sales explained the options and what to expect in a professional and friendly way. Juan and Gary did a great job on the installation of the a/c system. Highly recommended!
It was time for my annual service so I arranged for the Comfort Authority to come out and check out the system. The entire process from arranging the service to the notification messages was skillfully handled and efficient. Raymond the service tech who came out to inspect the system was friendly, knowledgeable and…
This is the 2 nd time I’ve used this company. Consistently prompt, friendly and professional. Peter repaired the duct work and was wonderful. Claude was the tech who came this time and was so nice and informative. Than you
Would recommend for sure. They were fast to respond and did a great job installing. Sales rep was great and installers were all friendly and professional.
Always efficient, friendly and great service! Our technician, Chris was fantastic!
Have been using Comfort Authority for years for HVAC needs was happy to see they opened a plumbing side of the house! Always professional and knowledgeable, and offered a complimentary inspection of my plumbing so we could add a baseline of needs to my account.
They were able to assess the state of my current system and were extremely informative and willing to explain all the details of what was going on all while giving options to resolve the issue. I definitely felt like they had my best interests in mind and not just selling me an expensive system for no reason .
Excellent Company, Superb Installation Team. Best Experience I’ve had with an AC company. Sanjay
So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…
We had a new a/c unit installed a couple of weeks ago. I waited until the final inspection was complete before writing my review, just to be cautious of anything that may come up. It really wasn't necessary to wait because everything went so smoothly! We first met with Derek to discuss our options. He presented…
Although there were a few minor glitches, overall The Comfort Authority did a great job. I would recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Comfort Authority
Is The Comfort Authority good?
Yes by most measures: 4.9★ from 1,953 Google reviews and an Experts Score of 52/100 (grade C), #33 of 67 HVAC contractors we track. 1.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Comfort Authority charge?
Customers reported a typical bill of $227 (middle half $54–$706), 30% below the HVAC contractors median of $322.
What do customers hire The Comfort Authority for?
Mostly HVAC system maintenance (313), a/c system maintenance (275), a/c system repair (145), HVAC system repair (143).
Does the owner respond to complaints?
The owner replied to 89% of 1–3★ reviews (category: 63%).
