Is The Comfort Authority any good?
Our verdict: solid, not standout — #33 of 67 HVAC contractors, better than 51%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 86% of peers
Track record — better than 84% of peers
Accountability — better than 83% of peers
Satisfaction — 35th percentile
Reliability — 26th percentile
The Comfort Authority for thermostat repair
Clear ✕12 customers reviewed a thermostat repair job here and rated it 5.00★. Most paid $1,000+ (category typical: $56–$396). For this job it ranks #15 of 40 HVAC contractors we track.
All 12 Google reviews tagged “Thermostat repair”
Luis called me and he was Actually early. Luis showed me step-by-step what he was doing to maximise my heating and cooling system. I have saved so much money on my electric bills due to this new system that was put in several years ago. This was such a great company this is such a great company ended has reparable…
Luis was on time, very courteous and thorough in finding our issues. Highly recommend.
Sam H was absolutely wonderful! He responded in a very professional manner and explained everything to us where we could understand the problem. He took his time to make sure he diagnosed the problem accurately and then was able to fix it. Thank you for being so friendly and efficient with your work.
Always efficient, friendly and great service! Our technician, Chris was fantastic!
Great experience. Service Tech, Gerald, was very professional and thorough with his inspection and repair. He explained everything as he went and showed pictures of the issues. Would definitely recommend
Where do I begin? From my first contact with Michael, who had a repair technician at mine and my Dad's house dispatched within an hour. To the repair technician, Chase, who gave me all the options and pricing of the things it would take to repair the old system, to the service technician Derek, who checked out what…
Chase did an excellent job. I’ve been using CA for years for new systems and maintenance. Highly recommended. If ever you have an issue, they will do everything to correct it.
Our tech Cameron showed up within an hour of us calling for service and was beyond helpful and professional. He did a great job fixing a wiring issue and replacing our thermostat with the best option for us. Would recommend to anyone!
I love this company! They are always reliable, and do quality work.
So glad that I found Comfort Authority . They are the very best ! Great service , friendly, reliable . Text you when the technician is on the way too so you are not stuck at home waiting. Do they absolute best to accommodate you. Chris D came out this week and did excellent work for us! Highly recommend this…
Billy came out to make sure our AC units were working properly. He did a thorough check and made suggestions for optimal function. He ran into an issue while installing a thermostat however was very quick at fixing the problem.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Comfort Authority
Is The Comfort Authority good?
Yes by most measures: 4.9★ from 1,953 Google reviews and an Experts Score of 52/100 (grade C), #33 of 67 HVAC contractors we track. 1.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Comfort Authority charge?
Customers reported a typical bill of $227 (middle half $54–$706), 30% below the HVAC contractors median of $322.
What do customers hire The Comfort Authority for?
Mostly HVAC system maintenance (313), a/c system maintenance (275), a/c system repair (145), HVAC system repair (143).
Does the owner respond to complaints?
The owner replied to 89% of 1–3★ reviews (category: 63%).
