Is The Comfort Authority any good?
Our verdict: solid, not standout — #33 of 67 HVAC contractors, better than 51%. Customers single out its momentum and track record; reliability is where it trails.
Momentum — better than 86% of peers
Track record — better than 84% of peers
Accountability — better than 83% of peers
Satisfaction — 35th percentile
Reliability — 26th percentile
The Comfort Authority for toilet repair
Clear ✕7 customers reviewed a toilet repair job here and rated it 4.57★. Most paid $1,000+ (category typical: $176–$542). For this job it ranks #11 of 11 HVAC contractors we track.
All 7 Google reviews tagged “Toilet repair”
The Comfort Authority has been a true leader in customer service, quality work, and professionalism. Their technicians were on time and great with communicating the work that needs to be done. Couldn’t ask for a better experience, great business and great people!!!
Valerie was amazing! Not only was she professional but she always was very accommodating and quick. I really appreciate the education on what the company offers and now am planning on signing up for the monthly package to reap all the benefits. Thank you so much Valerie, you saved the day!
This company's whole customer base must be people who have no knowledge of what typical services cost or they fell for the fear tactic the company uses to sell them on these plans. I am a POA representative for a homeowner. I deal with licenses/insured vendors every day and see invoices every day for all types of…
Sam H was absolutely wonderful! He responded in a very professional manner and explained everything to us where we could understand the problem. He took his time to make sure he diagnosed the problem accurately and then was able to fix it. Thank you for being so friendly and efficient with your work.
Called and received fast and friendly service. The technician that came out was Frank Garcia. Frank is very friendly, professional, and knowledgeable. The pricing is fair. Had an excellent experience.
Ryan did a great job replacing our toilet valve. Fast, professional, and pleasant!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about The Comfort Authority
Is The Comfort Authority good?
Yes by most measures: 4.9★ from 1,953 Google reviews and an Experts Score of 52/100 (grade C), #33 of 67 HVAC contractors we track. 1.7% of reviews in the last two years were 1–2★ (category average 2%).
How much does The Comfort Authority charge?
Customers reported a typical bill of $227 (middle half $54–$706), 30% below the HVAC contractors median of $322.
What do customers hire The Comfort Authority for?
Mostly HVAC system maintenance (313), a/c system maintenance (275), a/c system repair (145), HVAC system repair (143).
Does the owner respond to complaints?
The owner replied to 89% of 1–3★ reviews (category: 63%).
