iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%49+11.9Value 14%89+12.6Replies to reviews 7%39+2.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 45 babysitting servicesiPosition by Experts Score among all companies we track in this category. · better than 16%
4.6★★★★★41 Google reviews · 9 photos
88%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
8.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Cradle Club 4.6 out of 5 based on 41 reviews, with the owner responding to 15% of them. Families frequently praise the center’s warm atmosphere, consistent communication through daily updates and photos, and flexible drop-off options. The curriculum is described as creative and engaging, supporting children from infancy through pre-kindergarten. However, low-star reviews highlight concerns regarding allergy accommodation policies and isolated incidents involving staff conduct or management communication.
Google rating: 4.6 out of 5 from 41 reviews (88% five-star).
Reviews on this page: 41 Google reviews (33 with written comments).
Owner responses: the business replied to 15% of reviews.
Most recent review: August 19, 2026.
Service: Babysitting Service serving Edina, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other babysitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
The Cradle ClubBabysitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Cradle Club: 69/100 on this factor. Category median: 83.B
69
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Cradle Club: 49/100 on this factor. Category median: 71.C
49
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Cradle Club: 89/100 on this factor. Category median: 89.A
89
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Cradle Club: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Cradle Club: 39/100 on this factor. Category median: 63.D
39
Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
4.6of 5
5 stars3688%
4 stars12%
3 stars00%
2 stars12%
1 star37%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
93%praise
Praise4293%
Complaints37%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price240%
Reasonable360%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1329%
Communication1124%
Would recommend613%
Quality & results511%
Speed & response511%
Honesty & trust511%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone from the directors to the caregivers and kitchen staff is so loving, kind, caring and dedicated.”
“We love the creative curriculum, hands on science, music, caring communication, and holistic approach they provide.”
“Needless to say, we highly recommend Cradle Club to anyone looking for childcare.”
“We sent both our daughters to this daycare and it has been a wonderful experience,”
“Unfortunately this daycare is not working parent friendly.”
“…out the day, and the directors are so communicative and respond very quickly to any concerns or questions we have had.…”
“They have genuinely made one of the hardest decisions easy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Cradle Club for 1 kind of job. Pick one to see what they paid and said.
MMaxLocal Guide · 72 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We can't say enough good things about Edina Cradle Club. We've used them over the course of six years, with the exception of a 2 year break when we moved away so we've had a chance to compare. They have genuinely made one of the hardest decisions easy. The atmosphere they've created is so warm and vibrant. The…
Great price
SStephanie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We have a two year old at cradle club and I can’t imagine a better place for him. We love it so much!
SSarah3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We love Cradle Club!
Both our kids (from infants to school age- even school age summer program was great) have been well cared for and challenged here. We love the creative curriculum, hands on science, music, caring communication, and holistic approach they provide.
The phenomenal teachers have been the best & we…
Reasonable priceEducational services
LLauren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Both of our kids go to Cradle Club and we feel so lucky to have found such a great place for our kiddos to go during the day. I am continually amazed at all the stuff my toddler is learning and can do, and how much he loves his teachers. Even though our baby girl is only 5 months, I never have a concern leaving her…
BBryanLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our son has been going to Cradle Club since he was an infant. We love the friendly and caring staff here along with the curriculum they do with the kids. We were recommended by our friends to come here and are so happy with the level of service!
Reasonable priceEducational services
MMakaylaLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We love the Cradle Club, but perhaps more importantly: our son loves the Cradle Club. He gets so excited to see his friends and teachers at drop off! We love how clean it is, the clear and consistent communication from teachers and the directors, and how they’ve truly become a shoulder to lean on as we learn to…
We can't say enough good things about Edina Cradle Club. We've used them over the course of six years, with the exception of a 2 year break when we moved away so we've had a chance to compare. They have genuinely made one of the hardest decisions easy. The atmosphere they've created is so warm and vibrant. The effort and detail put into the curriculum blows us away each week, and it shows. Our kids learn so much from being good humans to developing motor and technical skills. Then there's the execution. Everyone from the directors to the caregivers and kitchen staff is so loving, kind, caring and dedicated. We don't know how they do it, but they continue to impress week after week! And of course, our children love their teachers. All this, and their rates remain competitive. Needless to say, we highly recommend Cradle Club to anyone looking for childcare.
Price assessment: Great price
Response from the owner · a month ago
Hi Max -
We are so happy to hear that your children are thriving here at The Cradle Club! One of our missions is to create an environment where your children feel as much love and care as they do at home with you. We are so thankful to know that our staff are doing a great job of providing that care for your family! We appreciate you taking the time to share your thoughts of your experience here and are happy to have you back!
S
Stephanie Lunieski6 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
We love Cradle Club!
Both our kids (from infants to school age- even school age summer program was great) have been well cared for and challenged here. We love the creative curriculum, hands on science, music, caring communication, and holistic approach they provide.
The phenomenal teachers have been the best & we have felt treated like family. We are very grateful to have found Cradle Club!
Price assessment: Reasonable price
Services: Educational services
L
Lauren Loutz2 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Both of our kids go to Cradle Club and we feel so lucky to have found such a great place for our kiddos to go during the day. I am continually amazed at all the stuff my toddler is learning and can do, and how much he loves his teachers. Even though our baby girl is only 5 months, I never have a concern leaving her in the care of the amazing infant teachers! Each classroom sends tons of photos and updates throughout the day, and the directors are so communicative and respond very quickly to any concerns or questions we have had. The classrooms are bright and clean, and the teachers love these kids like their own. Can’t say enough good things about Cradle Club!
B
BryanLocal Guide · 21 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Our son has been going to Cradle Club since he was an infant. We love the friendly and caring staff here along with the curriculum they do with the kids. We were recommended by our friends to come here and are so happy with the level of service!
Price assessment: Reasonable price
Services: Educational services
M
Makayla BuckmanLocal Guide · 30 reviewsiTotal number of Google reviews Makayla has written across all businesses on Google Maps, not just this one.
We love the Cradle Club, but perhaps more importantly: our son loves the Cradle Club. He gets so excited to see his friends and teachers at drop off! We love how clean it is, the clear and consistent communication from teachers and the directors, and how they’ve truly become a shoulder to lean on as we learn to navigate parenthood. Plus, we like that they have a 4 day per week option!
Kate, Kara, Melissa, Alexi, Adriana, Lauren, and Taja have taught our little one so much and it’s clear how much they love every kiddo and what they do.
Price assessment: Reasonable price
A
Abby Malinski7 reviewsiTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
I highly recommend The Cradle Club Edina. We have had both kids start at Cradle Club at 18weeks through Pre K. Since 2019 we've continued to go there. We owe a lot to all the teachers we had over the years and we have another 2 years left until my son goes to kindergarten. The staff are so amazing with the kids and they truly set my daughter up for success as she went into kindergarten. They have great curriculum for each class, fun fields trips and different activities and themes to learn about each week. They give great recaps and pictures each day and throughout the day. All the teachers we’ve had are so loving and patient. They treated my son and daughter like their own. We love knowing our kids are in good care while we are working.
S
Sarah Piehler2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
We absolutely LOVE the Cradle Club in Edina! Kate and Kara are both amazing! They are quick to respond, super friendly and helpful with all the questions we have as first time parents.
We cannot express enough gratitude to all the daily daycare providers as well. Our little one absolutely adores all of the wonderful people taking care of him. The daily updates are so nice, and they make us feel so much closer to our baby boy.
I could go on and on about each of the lovely people at Cradle Club because they are truly the best. He gets so much attention, love and care on a daily basis.
Our family definitely recommends sending your little ones to Cradle Club (specifically Edina, though I'm sure the other locations are just as great!)
J
Jacquelyn Woody3 reviewsiTotal number of Google reviews Jacquelyn has written across all businesses on Google Maps, not just this one.
My son has been going to Cradle Club since he was 18 weeks old. I could not imagine a more loving and enriching environment for him. Everyone from the cooks to the directors know him by name and he is excited to go every morning.
