Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
The Detail Doctor logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%95+6.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

The Detail Doctor

Highlands, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 80 car detailing services · 5.0★ from 352 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Detail Doctor is better than 97% of car detailing services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Detail Doctor is better than 94% of car detailing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Detail Doctor is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Detail Doctor is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Detail Doctor is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Detail Doctor is better than 95% of car detailing services.A
95

Reviews for your job

Customers hired The Detail Doctor for 8 kinds of job.

The Detail Doctor for polishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Polishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 8 Google reviews tagged “Polishing”

Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dr. Detail performed an amazing and professional detailing job on our 2003 Lexus LS. Honestly, our vechile looked brand new when we picked it up. Once again, Dr. Detail delivered the professional care and service we've have grown accustomed too. Thanks! From the McCloskey Family

Auto detailingCar waxingFull body wash
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot say enough about the great service Detail Doctor provided me. I had to get a car for my boss detailed, inside and out, and they did an outstanding job. They even recommended new tires, which were needed and took care of them, without me having to think twice. My boss was very happy and commented that the…

Auto detailingCar waxingFull body wash
Clifford4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome job my car looks brand new. Great Job!!!

PolishingScratch removal
Chester4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My low mileage 6 year old BMW was getting a bit old looking, Detail Doctor converted it into a brand new vehicle! My 6 year old car never looked better.

Car waxingPolishingSeat shampooing
FrankLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been going to The Detail Doctor for a year now. The service here is amazing ! Ken, George, Shawn and Raul are great, they even remember my name ! All the people who work there are so nice and they work very hard. They treat your car as if it was their own. I have never had any problems with the quality of…

Auto detailingCar waxingClay bar treatment+ Punctuality+ Quality+ Professionalism
Laszlo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We took our brand new Audi S5 convertible to the Detail Doctor to have ceramic coating applied. Ken and the staff were very helpful and professional. The shop itself is immaculate. The ceramic treatment is flawless, and it made our car's paint look even deeper and shinier. Very happy with the service and the results. Highly recommended!

Auto detailingPolishing+ Punctuality+ Quality+ Professionalism
Tim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto detailingClay bar treatmentFull body wash
Joseph4 years ago★★★★★

Rating only, no written review.

Car waxingFull body washInterior scenting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing69—
Full body wash25—
Car waxing23—
Scratch removal18—
Auto interior vacuuming17—
Wheel washing12—
Paint repair11—
Polishing8—

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