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The Experience Hair Studio

Hair salon · Granite City, IL · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%85+24Replies to reviews 8%19+1.6Momentum penalty43−5.7Experts Score= 76Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#73 of 97 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 25%
4.9 ★★★★★ 182 Google reviews · 24 photos
97%five-star reviews
4.55★last 12 monthsAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$58typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

The Experience Hair Studio at a glance

Customers consistently praise the salon's friendly staff, clean environment, and reasonable pricing for services like cuts, coloring, and extensions. Positive reviews highlight attentive communication and consistent results, with many clients noting the welcoming atmosphere and professional care. However, low-star feedback indicates occasional dissatisfaction with inaccurate pricing estimates and uneven color blending, suggesting potential inconsistencies in service execution or cost transparency.

  • Google rating: 4.9 out of 5 from 182 reviews (97% five-star).
  • Reviews on this page: 182 Google reviews (126 with written comments, 10 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Wedding Hair Stylist serving Granite City, Illinois.

Data from Google, last updated November 3, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

Satisfaction89Reliability85Craft & service–Value–Momentum43Replies to reviews19Satisfaction: 89 (median 89)Reliability: 85 (median 83)Momentum: 43 (median 100)Replies to reviews: 19 (median 49)
The Experience Hair StudioWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Experience Hair Studio: 89/100 on this factor. Category median: 89.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Experience Hair Studio: 85/100 on this factor. Category median: 83.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Experience Hair Studio: 43/100 on this factor. Category median: 100.C
43
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Experience Hair Studio: 19/100 on this factor. Category median: 49.F
19

Bar = this company · dark tick = category median.

Star ratings

182 Google reviews we collected

  • 5 stars17797%
  • 4 stars21%
  • 3 stars11%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 126 written reviews

  • Praise13998%
  • Complaints32%

Price

What customers reported paying

$58-42% vs typical wedding hair stylists

Middle half of what 38 customers paid ($35–$137) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6143%
  • Quality & results3323%
  • Would recommend2215%
  • Price & value128%
  • Honesty & trust86%
  • Speed & response32%
  • Communication32%

What customers talk about

We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The salon itself is clean, and all the staff are friendly.”
  • “Emily is an amazing stylist, she really knows what she’s doing and consistently delivers great results.”
  • “Highly recommend for anyone searching for the best hair salon in Edwardsville!”
  • “Prices are affordable and reasonable too; honestly can't ask for more.”
    “The management should look into why clients are being over charged without being given a heads up.”
  • “The atmosphere is welcoming and relaxed, and everyone there is genuinely friendly.”
  • “I did a quick online search and found your salon, and I am glad I did.”
  • “My hair stylist was super understanding and listened to my concerns I had about my hair I felt so welcomed almost ever hair stylist greeted me and Com…”

People customers mention

  • Ken 11 reviews
  • Holly 8 reviews
  • Emily 5 reviews
  • Erin 4 reviews
  • Cailey 3 reviews
  • Christina 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Experience Hair Studio for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Nadia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My hair is layered, much lighter, and better looking. Holly removed the dead ends from my hair and also made it look new and healthy. Thank you so much

Paid $20–40Haircut
MollyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lee is fantastic! I have fine hair, and she really took the time to listen to my concerns while going above and beyond to make sure I was comfortable with my cut. The salon itself is clean, and all the staff are friendly. The prices are very reasonable. Excited to have a routine salon and stylist to visit going forward!

Paid $40–60Haircut
DrewLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

KJ is a great stylist with a great personality. The vibe is good, and all the staff are welcoming and friendly.

Paid $180–200HairstylingService not listed
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been a client of Holly's for about 2 years or so now. The studio is clean and feels upscale. Everyone is so friendly and charismatic. I love getting my hair and brows done here. They truly take care of you as if you were one of your own. They are also involved with the local community!

Customer photo from Kathryn's review
Paid $100–120BlowoutsEyebrow shapingHaircut
CodyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The Experience Hair Studio is hands-down one of the best places for men’s haircuts. I plan on coming back every time. Emily is an amazing stylist, she really knows what she’s doing and consistently delivers great results. The atmosphere is welcoming and relaxed, and everyone there is genuinely friendly. Highly recommend.

Paid $20–40Haircut
Z10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Each time of my appt; I don’t always know what works with my hair, and at times I do not represent myself well. Emily is detailed and always adds that extra tag line to help me think thru and get what will work for me. Em is never pushy, always inquisitive and discusses all choices with me.

Paid $140–160HaircutHairstylingService not listed

Jobs customers hired them for

JobReviewsCategory typical
Haircut44$43–$79
Hairstyling17$48–$116
Shampoo & conditioning17$56–$124
Blowouts8$53–$113
Balayage3$246–$426
Kids' cuts3$23–$35
Hair coloring3$124–$323
Eyebrow shaping2—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 182 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nadia Sakar3 reviewsTotal number of Google reviews Nadia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My hair is layered, much lighter, and better looking. Holly removed the dead ends from my hair and also made it look new and healthy. Thank you so much

  • Price: $20–40
  • Services: Haircut
  • Atmosphere: Relaxing, Energetic, Cozy
  • Maintenance: Pristine
Courtney Kolesar3 reviewsTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Emily was Awesome!! Very Professional and knows her stuff!!!

  • Services: Haircut
Molly ELocal Guide · 13 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lee is fantastic! I have fine hair, and she really took the time to listen to my concerns while going above and beyond to make sure I was comfortable with my cut. The salon itself is clean, and all the staff are friendly. The prices are very reasonable. Excited to have a routine salon and stylist to visit going forward!

  • Price: $40–60
  • Services: Haircut
  • Atmosphere: Energetic, Modern
  • Maintenance: Pristine
Drew DanczykLocal Guide · 43 reviewsTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

KJ is a great stylist with a great personality. The vibe is good, and all the staff are welcoming and friendly.

  • Price: $180–200
  • Services: Hairstyling, Service not listed
Patrick King8 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people. Great quality. Highly recommend!!

Beckie Jo Eaves2 reviewsTotal number of Google reviews Beckie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this place ❤️. Ken has been doing my hair for years, and I wouldn’t go anywhere else. The Experience has a great vibe and they do great hair! I have also had some of the other stylists do my hair, and never disappointed.

Nø_ Name9 reviewsTotal number of Google reviews Nø_ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kj is absolutely amazing, she cuts and colors it and is so attentive and caring each time , she puts pride in her work, love her 🫶🫶

  • Services: Haircut, Service not listed
Kathryn Roeck6 reviewsTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a client of Holly's for about 2 years or so now. The studio is clean and feels upscale. Everyone is so friendly and charismatic. I love getting my hair and brows done here. They truly take care of you as if you were one of your own. They are also involved with the local community!

  • Price: $100–120
  • Services: Blowouts, Eyebrow shaping, Haircut, Hairstyling
Sunshine Smith1 reviewTotal number of Google reviews Sunshine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoy the atmosphere and the attention given to me every time to get exactly what I want every time!

Cody GlisczinskiLocal Guide · 7 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Experience Hair Studio is hands-down one of the best places for men’s haircuts. I plan on coming back every time. Emily is an amazing stylist, she really knows what she’s doing and consistently delivers great results. The atmosphere is welcoming and relaxed, and everyone there is genuinely friendly. Highly recommend.

  • Price: $20–40
  • Services: Haircut

The Experience Hair Studio on Google Maps →

Business details