Analyzing 10,161,41810.2M ReviewsFor 28,81228.8K Experts

Experts Reviews · Company report
The Fix Car Care Clinic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

The Fix Car Care Clinic

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #148Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 188 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Fix Car Care Clinic is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Fix Car Care Clinic is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Fix Car Care Clinic is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Fix Car Care Clinic is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Fix Car Care Clinic is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Fix Car Care Clinic is better than 90% of auto repair shops.A
90

Reviews for your job

Customers hired The Fix Car Care Clinic for 8 kinds of job.

The Fix Car Care Clinic for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#285 / 641
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Oil change”

Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very kind and considerate service! Plus got me in the same day for an oil change.

Reasonable priceOil change
Vanesa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was able to bring my car in same day, they were kind efficient, I will definitely be going here for all my car needs!

Vehicle InspectionOil change
JackLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are truly just an amazing shop. I feel very lucky to have them nearby as they are just what you want from a shop so you don’t have to go to the dealer. The owner and all his guys are really good guys, know what they are doing and don’t mind taking the time to explain it also. They did a great job putting…

Great priceExhaustTiresSteering & suspension repair
NataliaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got everything I needed for oil chance in Auto zone. They referred me to go The Fix Care Clinic. And I can’t be more lucky to have it done the same day. 🚙 I didn’t need to request an appointment or wait longer to get the service done. I highly recommend it. They are very kind and efficient❗️Definitely will be back.

Customer photo from Natalia's reviewCustomer photo from Natalia's review
Reasonable priceOil change
jrb9734 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The absolute best. Quick. Reliable. Honest. Fair.

Great priceTiresTire rotationsVehicle Inspection
Lynn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been coming here for a while and I’m always impressed with the service. The prices are very reasonable, and they’re upfront and honest about what needs to be done. Best of all, they get the job done quickly without cutting corners. It’s hard to find a mechanic you can really trust, but I can confidently say…

Great priceAir & cabin filter replacementBrakesWiper blade installation
Shelby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the most reasonable, reliable, and honest auto shop in the area. I moved a little bit farther away from here recently but I will continue to bring my car here because other shops were completely overcharging me and trying to convince me I needed a ton of work when I really did not. This shop will never try…

Great priceVehicle InspectionBrakesOil change
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Would highly recommend to anyone in the Philadelphia area. Went in for an oil change and the whole process was quick, easy, and efficient. Booked my appointment online same day and whole process took about an hour. Price was a little bit more than chains like Pep Boys and Meinke, but I’ve had horrible experiences…

Oil change
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are the only mechanic we go to. Very reliable, always honest and do excellent work. We drive miles just to have JR do our car work. They treat us customers with dignity and kindness.

BatteryBody & TrimBrake service & repair
Seth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome. Great customer service. I was stuck at a friend's house with my car not starting and they got me fixed up and on the road quickly.

Auto engine diagnosticOil change
Estilo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceTire rotationsVehicle InspectionBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 70%Reasonable 30%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Vehicle Inspection15—
Oil change11—
Vehicle maintenance8—
Brake service & repair7—
Battery6—
Auto maintenance6—
Brakes6—
Engine repair6—

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