TheDamondGreen3 reviewsTotal number of Google reviews TheDamondGreen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove my experience here, very helpful and kind
The Fix in Walmart Lake St. Louis
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%89+25.1Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 47 ipad screen repair servicesPosition by Experts Score among all companies we track in this category. · better than 65%
4.9 ★★★★★ 564 Google reviews · 23 photos
97%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
The Fix in Walmart Lake St. Louis at a glance
Customers frequently praise the shop for quick turnaround times, friendly staff, and reasonable prices for accessories and repairs. However, several low-star reviews report recurring issues with screen replacements failing shortly after service, including cracks, bulging, or malfunctioning components. Some reviewers also cited poor communication regarding repair timelines and disputes over warranty coverage for subsequent damage.
- Google rating: 4.9 out of 5 from 564 reviews (97% five-star).
- Reviews on this page: 564 Google reviews (375 with written comments, 8 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 26, 2026.
- Service: iPad Screen Repair Service serving Ellisville, Missouri.
Data from Google, last updated October 28, 2026.
Score profile vs other ipad screen repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Fix in Walmart Lake St. Louis: 92/100 on this factor. Category median: 91.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Fix in Walmart Lake St. Louis: 89/100 on this factor. Category median: 89.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Fix in Walmart Lake St. Louis: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Fix in Walmart Lake St. Louis: 100/100 on this factor. Category median: 90.A
100
Bar = this company · dark tick = category median.
Star ratings
564 Google reviews we collected
- 5 stars54797%
- 4 stars61%
- 3 stars20%
- 2 stars00%
- 1 star92%
Praise vs complaints
Phrases our text analysis found in 375 written reviews
- Praise47898%
- Complaints112%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude13427%
- Speed & response11323%
- Quality & results9820%
- Would recommend7115%
- Price & value5511%
- Honesty & trust102%
- Communication82%
What customers talk about
We read 375 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was so nice and kind and I really appreciated it!”
“10/10 the lady at the front was quick with communication and answers and was able to help me when I couldn’t figure out the exact model of phone I had…”
“Jamie gave me excellent service was so cordial thank you”
“I took it in to replace it because I believe the screen was either improperly installed or of poor quality.”
“did a wonderful job definitely recommend this place”
“Absolutely can NOT recommend this place.”
“The collection of accessories is huge and prices are reasonable.”
“Nice cases not too expensive and very helpful with repairs”
“Awesome service, quick efficient and can trust him with your device.”
“My gadget was picked in a timely manner and great communication from the associate.”
People customers mention
- Repair 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I came into the store looking for help with my Galaxy S24 phone. I needed phone accessories, case and tempered glass. They have a huge collection of them. An employee named Sam came to my rescue, as I had no clue what I was looking for. Fortunately, Sam figured it out in no time. She was so nice and kind and I really appreciated it!!!!!
Landen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
10/10 the lady at the front was quick with communication and answers and was able to help me when I couldn’t figure out the exact model of phone I had and even installed the screen protector I’m typing on right now no dust no air bubbles will come back again
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Awesome service, quick efficient and can trust him with your device. Highly recommend his services!!!
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Replace screen protector quick and easy and very good service and she was very pleasant.
Mario7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I break my phone a lot, The Fix always saves me! Great prices, Great attention to detail and great people!!
Armando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
The collection of accessories is huge and prices are reasonable. Definitely recommend this place
Photos
Customer reviews
4.9 ★★★★★ 564 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Darlyshia MenzieLocal Guide · 20 reviewsTotal number of Google reviews Darlyshia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast service and helped me right on spot!
Tom1 reviewTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service
Leonard Zwanziger2 reviewsTotal number of Google reviews Leonard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJamie gave me excellent service was so cordial thank you
Response from the owner · 4 days ago
Thank you for your kind words! We’re happy to hear Jamie provided excellent, friendly service and made your experience a positive one. At The Fix Tech Repair inside Walmart Lake St. Louis, we’re committed to providing courteous customer service, fast and reliable phone repair, screen replacement, battery replacement, and quality phone accessories at affordable prices. We truly appreciate your support!
Wendy Lite-Johns2 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI came into the store looking for help with my Galaxy S24 phone. I needed phone accessories, case and tempered glass. They have a huge collection of them. An employee named Sam came to my rescue, as I had no clue what I was looking for. Fortunately, Sam figured it out in no time. She was so nice and kind and I really appreciated it!!!!!
Response from the owner · a week ago
Thank you for your wonderful review! We’re glad Sam could help you find the perfect case and tempered glass for your Galaxy S24. We’re happy to hear you enjoyed our friendly service and wide selection of phone accessories. The Fix Tech Repair inside Walmart Lake St. Louis offers quality phone cases, screen protectors, and fast, reliable phone repair at affordable prices. We truly appreciate your support and hope to see you again!
Landen Priest1 reviewTotal number of Google reviews Landen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10 the lady at the front was quick with communication and answers and was able to help me when I couldn’t figure out the exact model of phone I had and even installed the screen protector I’m typing on right now no dust no air bubbles will come back again
Response from the owner · a week ago
Thank you for the amazing feedback! We’re glad our team could quickly help identify your phone model and install your screen protector perfectly, with no dust or air bubbles. At The Fix Tech Repair inside Walmart Lake St. Louis, we’re committed to providing friendly customer service, expert screen protector installation, reliable phone repair, screen replacement, and quality accessories at affordable prices. We appreciate your support and look forward to seeing you again!
Nancy [email protected]Local Guide · 15 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing Service!!
Response from the owner · a week ago
Thank you for the amazing feedback! We’re happy you had a great experience with our team. The Fix Tech Repair inside Walmart Lake St. Louis is here for fast, friendly, and reliable phone repair, screen replacement, battery replacement, screen protector installation, and quality phone accessories at affordable prices. We truly appreciate your support!
Rylan Mckee3 reviewsTotal number of Google reviews Rylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey fixed my charger port in 15 minutes!
Response from the owner · a week ago
Thank you for the great review! We’re glad we could fix your charging port in just 15 minutes! At The Fix Tech Repair inside Walmart Lake St. Louis, we provide fast, reliable, and affordable phone repair, charging port repair, screen replacement, and battery replacement. We appreciate your support and look forward to helping you again!
Timothy1 reviewTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service,got my screen fixed in 45 minutes.
Response from the owner · a week ago
Thank you for your wonderful feedback! We’re glad we could get your screen fixed in just 45 minutes. The Fix Tech Repair inside Walmart Lake St. Louis provides fast, reliable, and affordable phone screen repair, battery replacement, charging port repair, and quality phone accessories. We appreciate your support and look forward to serving you again!
Patricia Haynes10 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and friendly. So glad I stopped.
Response from the owner · a week ago
Thank you for your kind review! We’re glad you stopped by and had a positive experience with our friendly and professional team. The Fix Tech Repair inside Walmart Lake St. Louis is your local destination for reliable phone repair, screen replacement, battery replacement, and quality phone accessories at affordable prices. We appreciate your support and hope to see you again!
Business details
- Address: 6100 Ronald Reagan Dr, Lake St Louis, MO 63367
- Phone: (636) 427-9539
- Website: thefixsolutions.com
- Service area: Ellisville, MO