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The Glam House

Beauty salon · Westwego, LA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%35+9.9Replies to reviews 8%46+3.8Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#91 of 91 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 0%
4.6 ★★★★★ 29 Google reviews · 24 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
21%reviews answered by the owner
Nov 2025latest review

The Glam House at a glance

Google reviewers rate The Glam House 4.6 out of 5 stars based on 29 reviews. Clients frequently praise the salon for offering makeup, lash extensions, spray tans, facials, and body contouring, noting that staff are professional, communicative, and skilled at creating long-lasting results for weddings and special events. However, a recurring criticism involves pricing inconsistencies and reliability issues, with some customers reporting unexpected fees or staff arriving late to appointments.

  • Google rating: 4.6 out of 5 from 29 reviews (90% five-star).
  • Reviews on this page: 29 Google reviews (27 with written comments, 6 with photos).
  • Owner responses: the business replied to 21% of reviews.
  • Most recent review: November 1, 2025.
  • Service: Makeup Artist serving Westwego, Louisiana.

Data from Google, last updated October 27, 2026.

Score profile vs other makeup artists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction64Reliability35Craft & service–Value–Momentum100Replies to reviews46Satisfaction: 64 (median 96)Reliability: 35 (median 94)Momentum: 100 (median 100)Replies to reviews: 46 (median 48)
The Glam HouseMakeup Artists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Glam House: 64/100 on this factor. Category median: 96.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Glam House: 35/100 on this factor. Category median: 94.D
35
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Glam House: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Glam House: 46/100 on this factor. Category median: 48.C
46

Bar = this company · dark tick = category median.

Star ratings

29 Google reviews we collected

  • 5 stars2690%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star310%

Praise vs complaints

Phrases our text analysis found in 27 written reviews

  • Praise3286%
  • Complaints514%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude924%
  • Would recommend924%
  • Quality & results616%
  • Price & value411%
  • Honesty & trust411%
  • Communication38%
  • Speed & response25%

What customers talk about

We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Katie was so easy to work with and communicate with, she was so sweet.”
  • “I highly recommend Glam House if you want a makeup artist who outdoes all your inspo photos.”
  • “Katie and Sierra did an AMAZING job for my wedding.”
  • “I am from Louisiana, but I got married in Mississippi, and the travel fee was the best compared to all other local artists.”
    “It’s not worth it to be thinking about it on my honeymoon.”
  • “For a long time I had trouble finding someone who was reliable and could give me the natural/soft glam lashes I was looking for, and Katie was the perfect find!”
  • “She explains everything to you and makes you feel so welcoming.”
  • “The artistry was amazing and lasted all day, night, and the next day.”

People customers mention

  • Katie 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired The Glam House for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

PaigeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I have nothing but great things to say! Katie and Sierra did an AMAZING job for my wedding. I have never felt more beautiful in my entire life. My photos are incredible. Thank you so much for being apart of my big day! 👰🏻‍♀️❤️

Customer photo from Paige's reviewCustomer photo from Paige's reviewCustomer photo from Paige's review
Paid $180–200Makeup servicesHairstyling

Photos

Customer reviews

4.6 ★★★★★ 29 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Paige HannerLocal Guide · 32 reviewsTotal number of Google reviews Paige has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have nothing but great things to say! Katie and Sierra did an AMAZING job for my wedding. I have never felt more beautiful in my entire life. My photos are incredible. Thank you so much for being apart of my big day! 👰🏻‍♀️❤️

  • Price: $180–200
  • Services: Makeup services, Hairstyling
Abigail Guy6 reviewsTotal number of Google reviews Abigail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie was so easy to work with and communicate with, she was so sweet. My makeup artist, Emily, did a phenomenal job on my bridal makeup and my girls makeup. Everyone was asking me who did my makeup at the wedding and after! Emily was so sweet, easy to talk to and amazing at what she does. Don't hesitate if you're considering booking TGH 🩷

  • Services: Bridal services
Julia Fawcett1 reviewTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie Griffin is an absolute rockstar with an amazing team! For my bridals & the wedding day, she saw my inspo photos, took what I liked, and exceeded my expectations! I highly recommend Glam House if you want a makeup artist who outdoes all your inspo photos. High quality service + always a fun atmosphere!

  • Services: Bridal services
Christine BrownLocal Guide · 23 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Definitely was not worth the money spent ! I could have done it better myself...def didn't feel good about this afterwards

megan mctaggart4 reviewsTotal number of Google reviews megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was the biggest blessing that The Glam House had a cancellation for my wedding day! They were easily the best vendor that we hired! They made us, myself, our grannies, bridesmaids, mothers, and flower girls feel INCREDIBLE for our day. The artistry was amazing and lasted all day, night, and the next day. I am from Louisiana, but I got married in Mississippi, and the travel fee was the best compared to all other local artists. Emily and Brianna created magic for my wedding day. I cannot say enough good things about The Glam House!

Response from the owner · 3 years ago

Thank you so much for the kind review, Megan! My girls absolutely loved being apart of your day and wish they can relive it!!! You made such a gorgeous bride and we still use all your photos for advertising!

cheyenne edmonston4 reviewsTotal number of Google reviews cheyenne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katie does amazing lashes!! my lashes have never looked this good, 10/10 recommend

Jennifer Sever9 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wish I could give 10 stars! Katie is amazing. Super professional, efficient and skilled in her art. For a long time I had trouble finding someone who was reliable and could give me the natural/soft glam lashes I was looking for, and Katie was the perfect find! She does it all, and I give her my highest recommendation!

  • Services: Eyelash extensions
Mallory Romano3 reviewsTotal number of Google reviews Mallory has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I wouldn’t trust anyone else with my face! From engagement pictures to the wedding day, Glam House did all of my looks and I’ve loved every one of them! Katie & Emily are absolutely amazing, they were able to handle my big bridal party from 20y.o. to 50y.o. and everyone absolutely loved their makeup. 10/10 definitely recommend having The Glam House make you look and feel beautiful for all of your events!

  • Services: Bridal services, Makeup services
Giselle McBee4 reviewsTotal number of Google reviews Giselle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gorgeous space, great location, very professional, fun conversation and VERY accommodating. Highly recommend Katie. Thank you Glamhouse for making me feel beautiful xoxo

MaryAnn Norton3 reviewsTotal number of Google reviews MaryAnn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired The Glam House girls to handle the makeup for our wedding in March of 2023 and I have to say this was the easiest vendor for me to book. I knew from the start I wanted this team to handle glamming all 12 of my girls on wedding day. Not only does The Glam House team do flawless work, the customer service and professionalism on what could be a very stressful day is UNMATCHED! The Glam House owner, Katie, went above and beyond to ensure everything was just how I envisioned it! After being rained on, sweating and dancing for hours our makeup (and spray tans) looked fresh and untouched for my exit photos almost 12 hours later. With out a doubt, a must have on your wedding day!

  • Services: Makeup services, Tanning

The Glam House on Google Maps →

Business details