How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREThe Gold Leash Pet Hotel & Daycare
Romeoville, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.9★ from 377 Google reviews
Report card
Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Gold Leash Pet Hotel & Daycare for 5 kinds of job.
The Gold Leash Pet Hotel & Daycare for dog daycare
Clear ✕All 35 Google reviews tagged “Dog daycare”
My dogs Oso and Zoey absolutely love going to Gold Leash Daycare! They get so excited every time they go, and it’s clear how much they enjoy being there. The people are wonderful, caring, and truly treat the dogs like their own. I’ve had a great experience at both the Naperville and Carol Stream locations, and the…
Gold leash is professional and very sweet to our dog! He has been going for a couple weeks now and comes back so happy and excited every time. I would definitely trust them with leaving him there overnight. Overall very good experience for him to meet other friends!
Puppy had a great day!!
My friend took her dogs here and I went in and picked them up. I talked to Brianna at pickup and she was incredibly informative and reliable when answering the questions I had about the place.
Amazing experience so far, wonderful and caring staff. My dog actually never wants to leave here because she has so much fun with her friends lol ..I say you want to go to “day care” and she starts getting the zommies and runs right to the door. Thanks for taking great care of the puppy !!
Excellent day care and boarding services! Was road tripping from Utah to Wisconsin with my 75 pound Labradoodle and needed to spend quality time with an elderly ill relative in Naperville. The staff were all so great even though we are not locals and a regular client. My pup got lots of playtime and exercise before…
This place is absolutely amazing! The business is tucked into a wooded area with tons of room to run! Amanda, Matt, Kait, and all the staff treat my Liberty like royalty. She's excited to be there and worn out when she leaves. She's made a lot of friends at daycare.
I have to say, the people here are truly one in a million. In over 25 years of owning dogs—including Heelers, Labs, and English Cream Goldens—I have never been one to use a boarding facility or daycare. My dogs are my children, and trusting someone else with them has never come easily. This place is absolutely…
Great experience for our high-energy yellow lab puppy! Very well loved and cared for - we've used both daycare and overnight stay services.
I am so happy I found The Gold Leash! I adopted a new puppy and did not want to leave him at home for long periods of time while at work. I also wanted him to get used to being around other dogs and people. The Gold Leash has been top notch since the first visit. Everyone I have had contact with is incredibly…
Wonderful staff & my dog LOVES it! Every time we bring Maya, she is welcomed by friendly staff that love being there. Maya is a little older and has some occasional hip issues and whenever it acts up, they text me to let me know which I greatly appreciate. I trust them to take good care of her.
They have been awesome! We have lived all over the country the last 6 years with our dog and have used many different daycare/borders. The Gold Leash has been at the very top of our list! Our Dalmatian can be particular, but when we get out of the car he pulls us to get to their door and is excited to leave us…
my schnoodle has had great experiences at this facility. staff are super nice and the environment is great for him to succeed.
We are so grateful for the wonderful care our dog received during her 7-day stay in Naperville. Leaving your pet behind is never easy, but the daily updates and photos gave us complete peace of mind. She came home happy, healthy, and clearly well loved. Thank you to the entire team for treating her like family. We…
Love the experience we have had at the Naperville location. Every time I drop my boys off, the staff greets them with such love and calls them by name. They leave happy and exhausted ❤️
We absolutely love the Gold Leash for our puppy Eleanor. They take such good care of her, and she has the best time when she is there. All of the staff are amazing!!
We have had nothing but positive experiences with The Gold Leash. We have boarded our 3 year old pup, Bandit, there and sent him to daycare dozens times. He loves playing with the dogs and the staff and he comes home happy and tired. I really appreciate the level of care their staff provides, they really go above…
Was given plenty of time on phone conversations inquiring, and very patient with all ?’s I asked. When we dropped for daycare, we felt great about leaving him in your care. Very pleased and satisfied with Gold Leash
We love the Gold Leash! Our dogs, Daisy and Winnie, always have the best time there and it is comforting to know that we can trust them to be well cared for and loved when we're busy or out of town!
My dog Sage LOVES the staff and LOVES going to daycare to play with her pals. The staff at the Gold Leash are wonderful as is the trainer and the groomer!
Finding The Golden Leash has been a life saver. They are so friendly and I know my dog is in great hands. He loves being there and practically jumps out of the car when we are pulling in.
My pup is usually very nervous when it comes to new people and other dogs, but since bringing her to the Gold Leash, she has really come out of her shell! I definitely feel like she is in good hands with the staff! :)
We always feel like we are leaving our dog in good hands whether for overnight boarding or daycare. The staff is also friendly.
We have used The Gold Leash in Naperville for a couple of years now for boarding and daycare. Every visit the dogs have been well cared for and the staff have been nothing but helpful in all fronts, from check in, to the dogs stay, and beyond. I couldn’t recommend them more.
We bring our chaotic Australian Shepard here for boarding and daycare. She comes home so tired and happy every time! I am so trusting of them and they make her stays seamless. I love getting the furever reports at the end of her day! They are so kind and always excited to see her when we drop off. I know she is well taken care every time!
As a veterinarian, I have high expectations for pet care and services. My 11 month old Bernese Mountain Dog has been going to the Gold Leash for daycare since he finished his vaccinations at ~6 months of age. He has always been wary of strangers, but felt comfortable with the Gold Leash staff right away. The staff…
We love Gold Leash! They are great with our pup and he loves to play with all his friends. Staff is always willing to work with you and they truly care about you and your pup!
Absolutely LOVE The Gold Leash in Naperville! Our Kala girl loves going there and it’s her home away from home. Every time we bring her and say she’s going to day camp, she’ll run to the door in excitement. The next day even if she’s not going, she’ll still run to the door because she’s so excited. Plus the staff is…
Sam absolutely loves Gold Leash Naperville, and so do we! He is very well taken care of, loved, and gets super excited just at the sound of “daycare”. We love getting his Furever reports with all of his adorable photos. The staff members are professional, friendly, and truly seem to care about their jobs.
Staff are always friendly, and our dog Roxy cannot wait to hop in the car and go see her pals at Gold Leash.. she loves it there, and the first time we left her over the Springbreak holiday, we had no worries as we knew she’d be taken real good care of. Thank you team at Naperville Gold Leash for making Roxys’ days fun.
My dog is always cared for and always attended to, but during peak/holiday seasons he receives less immediate care due to the influx of dogs being cared for. He always comes back super thirsty but that may just be my dog specifically. The staff is always friendly and courteous of any concerns I may have, and they…
We are very pleased with the boarding and doggy daycare services at the Gold Leash. The employees really care about the animals - and we are especially happy when we see that Apiphanni is there! The puppy play groups have been a fantastic outlet for our puppy’s energy!
I’ve been contemplating putting my dog, Harrison, in a doggy daycare for some time because of his nervous and unpredictable behavior. I toured the facility with Apiphanni which was very thorough and comforting knowing they have other dogs at the facility just like mine and the staff knows how to work with them.…
My dog, Tigger, knows where The Gold Leash is located and bolts in there with excitement and I become 2nd fiddle.
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog daycare | 35 | — |
| Dog boarding | 27 | — |
| Dog grooming | 10 | — |
| Other pet boarding | 8 | — |
| Dog boarding with training | 3 | — |
