Experts Reviews · Company report
The Good Shepard Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

The Good Shepard Junk Removal

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 301 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Good Shepard Junk Removal is better than 98% of stump removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Good Shepard Junk Removal is better than 97% of stump removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Good Shepard Junk Removal is better than —% of stump removal services.–
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Reviews for your job

Customers hired The Good Shepard Junk Removal for 8 kinds of job.

The Good Shepard Junk Removal for house & garage cleanouts

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Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “House & garage cleanouts” · showing 20

Jamelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best around, great business highly recommended 10/10 service

Great priceHouse & garage cleanouts
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a great experience with The Good Shepard Junk Removal. James and Mike communicated well prior to arrival, were on time, professional and courteous. They worked hard to remove the junk I had as I prepare to sell my house. Great pricing as well. I would highly recommend.

Great priceHouse & garage cleanoutsJunk removal
Chelsea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

James was fantastic clearing out our basement junk. Easy to communicate with and very professional, highly recommend.

Great priceHouse & garage cleanouts
Craigon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and responsive, we are very pleased with choosing the Good Shepherd!

Reasonable priceHouse & garage cleanoutsFurniture removal
NoorullahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called them this morning to remove some junk from my house in Shrewsbury. They showed up in about an hour or two and took care of everything. Very nice and professional guys. I will definitely use them again in future and I strongly recommend them to any and everyone.

Great priceHouse & garage cleanoutsYard debris removal
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can't thank enough James and his team. I needed junk removal to empty the apartment I was leaving, on the second floor and I was amazed on how fast everything was done. James amd his team were professionnals, efficients, and provided me with a same day pickup, it was amazing. Thank you so much again for all your…

Great priceHouse & garage cleanoutsJunk removalFurniture removal
AceLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jimmy did an amazing job cleaning out my elderly mothers garage to get her ready for spring I will be having him do all clean out needs for now on he’s very honest and goes out of his way to help thank you

Great priceHouse & garage cleanouts
bhupi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service to pick mattresses

Great priceHouse & garage cleanouts
JoshuaLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Good Shepard provides a professional service right from the very first communication all the way through until the job is completed. They are very easy to deal with, very reasonable price and very hardworking and efficient. I have saved their contact information because I know that I will be using there services…

Great priceHouse & garage cleanoutsYard debris removal
Arthur3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Easy to deal with great communication super helpful would definitely recommend and will be using again

Great priceHouse & garage cleanoutsJunk removal
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I Highly recommend The Good Shepard Junk Removal. The crew was professional and went above and beyond. Would definitely hire them again!

Great priceHouse & garage cleanoutsJunk removalConstruction debris removal
Tiffini3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The Good Shepard team extracted a HUGE tank from my home that two other companies were unable to get out! Very strong guys and quick too. Would definitely recommend for a friend!!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Chanel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James and his team were excellent. Same day service, very professional and reasonable pricing. I will call The Good Shepard again and highly recommend them to others.

Reasonable priceHouse & garage cleanouts
Kelli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend ,very courteous, same day pick up and fair to market prices....I will be using there services again!

House & garage cleanouts
Tonton1872 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

"The Good Shepard answered right away and they were able to take multiple heavy items from my third floor apartment, it was a lot of work, but they took care of quickly and for a fair price ! Will definitely use them again for my next project. Thank you !

Great priceHouse & garage cleanoutsYard debris removal
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I definitely recommend The Good Shepherd for your needed trash removal services. I had a last minute need to get a storage unit cleaned out before I owed another months rent and they helped me so much! This company was the only one to have a live person answer the phone and got back to me with a quote within 30…

Great priceHouse & garage cleanoutsJunk removalFurniture removal
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

OUTSTANDING JOB. THE GARAGE LOOKED BRAND NEW QUICK PROFESSIONAL WOULD RECOMMEND TO EVERYONE

Great priceHouse & garage cleanouts
donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

James was friendly and accommodating he came on time when we planned and handled the job at a fair price. Will definitely be using The Good Shepard again.

House & garage cleanouts
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had been looking for a low-cost junk removal service for a month, and when I came across The Good Shepherd and read all the great reviews, I decided to give them a try. I would 100% recommend them! They were fast and efficient—within 30 minutes, the owner and his team were finished and even cleaned up after themselves once everything was removed.

Great priceHouse & garage cleanouts
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

James and his team were extremely quick and reasonably priced, will definitely be using them again! Highly recommended!

Great priceHouse & garage cleanoutsJunk removalFurniture removal

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

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