Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
The Good Shepard Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

The Good Shepard Junk Removal

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 301 Google reviews

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Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Good Shepard Junk Removal is better than 98% of stump removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Good Shepard Junk Removal is better than 97% of stump removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Good Shepard Junk Removal is better than —% of stump removal services.–
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Reviews for your job

Customers hired The Good Shepard Junk Removal for 8 kinds of job.

The Good Shepard Junk Removal for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “Trash removal & disposal”

Tiffini3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The Good Shepard team extracted a HUGE tank from my home that two other companies were unable to get out! Very strong guys and quick too. Would definitely recommend for a friend!!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
GloriaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just had a wonderful experience with James. He quoted me a reasonable price and came back to do the job. I didn't get up this morning thinking that task would be done! Great job!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
KahliLocal Guide · 206 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Very fast response and immediate removal! Highly reccomend.

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Robert10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are amazing, I called and they showed up within an hour and cleaned out my whole basement! I would definitely recommend The Good Shepard

Appliance removal & disposalFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
RitaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed help removing trash after a move. James was able to assist me on the same day I called which happened to be a Sunday. He went to the residence and cleared it out swiftly. I really appreciated how fast he got the job done on a day when other businesses are not even open. I cannot recommend him enough!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Good Shepard is a very professional and punctual junk removal service. The business owner is very friendly and courteous and I look forward to giving him all my future business when cleaning out apartments and the like. Haul it all away, brother! Thank you!

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a great company they work fast and great price

Trash removal & disposal+ Professionalism
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a wonderful job removing old furnace from cellar! Would highly recommend!

Trash removal & disposal
Nicholas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Good Shepard was GREAT! They took some heavy furniture, and some donations from our basement and garage for a cleanup we were doing near Worcester, Massachusetts. Very professional, timely, and easy to work with. And definitely the best prices, and absolutely the best value around! Call them if you want your cleanup job or junk removal done right!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal40—
House & garage cleanouts33—
Furniture removal23—
Yard debris removal15—
Appliance removal & disposal11—
Trash removal & disposal9—
Construction debris removal4—
Donated goods pickup2—

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