Experts Reviews · Company report
The Good Shepard Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

The Good Shepard Junk Removal

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 301 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Good Shepard Junk Removal is better than 98% of stump removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Good Shepard Junk Removal is better than 97% of stump removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Good Shepard Junk Removal is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Good Shepard Junk Removal is better than —% of stump removal services.–
—

Reviews for your job

Customers hired The Good Shepard Junk Removal for 8 kinds of job.

The Good Shepard Junk Removal for yard debris removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Yard debris removal”

Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience was a 10/10 great workers

Reasonable priceYard debris removalJunk removal
Duncan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So far the best junk removal company and friendly workers

Great priceYard debris removal
NoorullahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called them this morning to remove some junk from my house in Shrewsbury. They showed up in about an hour or two and took care of everything. Very nice and professional guys. I will definitely use them again in future and I strongly recommend them to any and everyone.

Great priceHouse & garage cleanoutsYard debris removal
Alberto2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always on time and gets the job done ,will recommend them.

Reasonable priceYard debris removal
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good Shepard Junk Removal was great . Fair price . James is always quick to respond . They did a great job picking up and taking away old retaining wall blocks . Highly recommended .

Reasonable priceYard debris removal
JoshuaLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Good Shepard provides a professional service right from the very first communication all the way through until the job is completed. They are very easy to deal with, very reasonable price and very hardworking and efficient. I have saved their contact information because I know that I will be using there services…

Great priceHouse & garage cleanoutsYard debris removal
Bree6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James was awesome! He answered all questions promptly, came with short notice, reasonably priced and was flexible with my needs. I highly recommend him.

Reasonable priceYard debris removalJunk removal
Tonton1872 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

"The Good Shepard answered right away and they were able to take multiple heavy items from my third floor apartment, it was a lot of work, but they took care of quickly and for a fair price ! Will definitely use them again for my next project. Thank you !

Great priceHouse & garage cleanoutsYard debris removal
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

James was very professional, respectful and kind. Continue the great work.

Great priceYard debris removal
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

About to give James a call for another job because he was so great the first time. Showed up same day and had my giant pile of junk and wood loaded in minutes…All with a smile. Super friendly and efficient!! Definitely worth calling.

House & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Loraine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the initial call to the service rendered, James was professional, honest and prompt. I would not hesitate to call for future work.

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Tj4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Couldn’t have been an easier process and they did a great job. Quick and easy, definitely recommend!

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
rahul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, transparent and fair price. Would definitely hire them for future projects.

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Mason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, had James and a couple of the guys he works with come down for a HUGE clean out, not only did they do it faster then they first expected to, they also gave me a price that competitors couldn’t even come close to matching, and the other companies told me it would have taken much longer. So he beat…

Electronic waste removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Calvin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Yard debris removal+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with