Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate The Greathouse Company 4.6 out of 5 based on 69 reviews, noting that the owner replied to 36 percent of them. Customers frequently praise the company for responsive communication, fair pricing, and professional execution of landscape and irrigation projects. However, a pattern of criticism involves poor communication regarding warranty repairs and unresolved issues with vehicle damage caused by crews.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
69 Google reviews we collected
Phrases our text analysis found in 52 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Just wanted to say thank you to the super kind worker from the great house company who drove their truck and has a shirt with their logo on it.”
“From design to build they keep their customer’s experience at front of mind and deliver exceptional results!”
“We recommend that you trust these highly experienced professionals!”
“I would recommend anyone considering Greathouse for their landscaping to look elsewhere.”
“They were responsive and flexible and they did what they said they'd do.”
“They did a fantastic job communicating (shout out to ADAM!”
“Always answer phone, do everything promised, fair pricing, quality people.”
“I trust them completely and recommend them without hesitation.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired The Greathouse Company for 8 kinds of job. Pick one to see what they paid and said.
Just wanted to say thank you to the super kind worker from the great house company who drove their truck and has a shirt with their logo on it. He stopped to help me with my tire pressure at the gas station where I was having trouble on a very very hot day.
Greathouse has our highest recommendation. We hired them for our major pool and pavilion project, and the expertise/professionalism/consideration that every team member brought deserves praise. Sam Champion’s vision and Josh Buskirk’s execution gave us peace of mind and a beautiful, tightly run project that stayed…
We had Greathouse install a backyard landscape design that we sourced online. They were incredible. I'd work with them again in a minute. They were responsive and flexible and they did what they said they'd do. They worked with me on price to get the design I wanted at a price I could live with. It was worth every penny. I can't recommend them enough!
🌟The Great House Company delivers excellence at every level. Nick, Hillary, Mario, and their team consistently provide thoughtful service, expert craftsmanship, and true professionalism. From high‑end custom projects to routine maintenance, they always go the extra mile. Their support during a devastating winter…
Great service! Always fast and efficient! Hillary is very attentive and accommodating with anything we need.
“Mario was amazing! He came out quickly and turned off our water to prevent our pipes from freezing. He was professional, kind, and gave us total peace of mind during a stressful situation. We’re so grateful for his help and would absolutely recommend this company to anyone.
| Job | Reviews | Category typical |
|---|---|---|
| Lawn care | 5 | — |
| Grass seeding | 3 | — |
| Tree landscaping | 3 | — |
| Sod installation | 2 | — |
| Gardening services | 2 | — |
| Landscaping maintenance | 2 | — |
| Lawn landscaping | 2 | — |
| Landscape design | 2 | — |
4.6 ★★★★★ 69 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The best
Thank you for your review Alex! We appreciate you leaving one for us!!
Just wanted to say thank you to the super kind worker from the great house company who drove their truck and has a shirt with their logo on it. He stopped to help me with my tire pressure at the gas station where I was having trouble on a very very hot day.
Hi Sarah! We appreciate you sharing this experience and recognizing our team member’s kindness. Glad he could lend a hand when you needed it. We hope that made your day a little bit better!
Greathouse has our highest recommendation. We hired them for our major pool and pavilion project, and the expertise/professionalism/consideration that every team member brought deserves praise. Sam Champion’s vision and Josh Buskirk’s execution gave us peace of mind and a beautiful, tightly run project that stayed on budget and within our timeline. From the grading to retaining walls to irrigation to sod to stonework and choosing beautiful native plantings, our property was always in great hands. They even built custom cedar flower and garden beds with irrigation drip! Greathouse communicates and delivers. We recommend that you trust these highly experienced professionals!
Thank you so much for this incredible review! We truly appreciate you trusting Greathouse with such a special project. It means a lot to hear that Sam’s vision, Josh’s execution, and the work of our entire team helped bring everything together in a way that gave you peace of mind throughout the process. Your pool and pavilion project was a beautiful one to be part of, and we’re grateful for the opportunity to help create an outdoor space your family can enjoy for years to come. Thank you again for the kind words and recommendation!
We had Greathouse install a backyard landscape design that we sourced online. They were incredible. I'd work with them again in a minute. They were responsive and flexible and they did what they said they'd do. They worked with me on price to get the design I wanted at a price I could live with. It was worth every penny. I can't recommend them enough!
Hi Kelly! Thank you for your glowing review! We're glad we could bring your vision to life and meet your budget needs. We hope to be able to help you again in the future.
We have been long time clients of the Greathouse Company. They always deliver on keeping our yard tidy and beautiful week to week. We have been very pleased also working with them on larger scale landscape planning and installations. Everyone I’ve worked with at the company is knowledgable, very kind, and they clearly have a passion for and pride in their work. They’ve really built a wonderful team! Where I truly was blown away was this week during Nashville’s devastating ice storm. Our account manager, Debbie, (who has always gone above and beyond for us and I’m so grateful to partner with her!!) texted me the morning all of nashville woke up to trees down and no power asking about the status of our trees and yard. I gave her the update and she immediately put in a request for clean up. We were away without power for almost 6 days but when we returned we not only returned to a warm house but the aftermath outside had already been taken care of by the hardworking Greathouse team. We will be forever grateful for their care and swift response in a time of great need. Many thanks today and always!!
Ashley, We're truly touched by your kind words and are glad we could assist during the ice storm. Your ongoing trust in our team is greatly appreciated. Let us know if there is ever anything we can do for you!
🌟The Great House Company delivers excellence at every level. Nick, Hillary, Mario, and their team consistently provide thoughtful service, expert craftsmanship, and true professionalism. From high‑end custom projects to routine maintenance, they always go the extra mile. Their support during a devastating winter event in Nashville proved their dedication and heart. I trust them completely and recommend them without hesitation.
Daniel, Thank you for your trust and recommendation. We're glad our dedication and professionalism shine through. You have always been a great partner, let us know if there is anything else that we can do to assist you!
Great service! Always fast and efficient! Hillary is very attentive and accommodating with anything we need.
Brandon, Thank you for recognizing our efficiency and attentiveness. We appreciate your support and are always here when you need us!
“Mario was amazing! He came out quickly and turned off our water to prevent our pipes from freezing. He was professional, kind, and gave us total peace of mind during a stressful situation. We’re so grateful for his help and would absolutely recommend this company to anyone.
Blaire, We appreciate your positive feedback and recommendation! We're glad Mario could provide prompt, professional service and assist you during your time of need!
During the ice storm, Mario ventured out to turn off our water (and several other neighbors) at the street. Couldn’t have been more helpful and went above and beyond!
Laura, We're glad we could assist during the ice storm. Your appreciation means a lot to us!
Overall, a very disappointing experience. I would recommend anyone considering Greathouse for their landscaping to look elsewhere. Low quality work. Poor communication. Incomplete warranty work.
Mr. and Mrs. Furey, We’re truly sorry to hear that you feel this way about your experience. Our team worked hard to address every concern you brought to us, including replacing all the plant material you identified and the sod on two separate occasions that is not warrantied. We take pride in the quality of our work and the responsiveness of our team, so it’s disappointing to hear that this wasn’t your experience. We’d appreciate the opportunity to talk through any remaining concerns directly so we can understand what still feels unresolved on your end. Your satisfaction matters to us, and we want to make sure everything is addressed properly. Please feel free to reach out to me personally so we can take care of whatever is still outstanding. Nick Cooper
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
