The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT
Beauty salon · Greeneville, TN · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★57 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$69typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT at a glance
Reviewers consistently praise the spa for its professional, knowledgeable staff and relaxing atmosphere. Customers highlight specific services such as facials, lash treatments, and brow shaping, noting that the results are effective and the environment is clean. Pricing is described as reasonable compared to other locations, and the business maintains a high standard of customer communication by responding to the vast majority of reviews.
Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (51 with written comments, 4 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: August 18, 2026.
Service: Hair Salon serving Greeneville, Tennessee.
Data from Google, last updated October 26, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
This companyHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT: 98/100 on this factor. Category median: 88.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT: 95/100 on this factor. Category median: 84.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT: 97/100 on this factor. Category median: 97.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
98%praise
Praise6298%
Complaints12%
Price
What customers reported paying
$69+18% vs typical hair salons
Middle half of what 4 customers paid ($60–$89) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2133%
Staff & attitude2032%
Quality & results1524%
Honesty & trust35%
Speed & response23%
Communication12%
Price & value12%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend booking with her, she’s a hidden gem in Greeneville.”
“Karen is so knowledgeable, professional, and thorough.”
“…oking for someone who genuinely cares about your skin and delivers an exceptional experience every time, I can't recommend Karin at Green Bamboo Salon…”
“If you're looking for someone who genuinely cares about your skin and delivers an exceptional experience every time, I can't recommend Karin at Green…”
“They got me in same-day and I love the results of my brow lift; plus the experience itself was very relaxing.”
“She takes the time to explain treatments, answer questions, and tailor every facial to exactly what my skin needs.”
“Her prices were reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT for 8 kinds of job. Pick one to see what they paid and said.
Patience10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Amazing peptide facial and derma planing! Karen is so knowledgeable, professional, and thorough. I also had waxing services separately, and everything was excellent. Highly recommend!
Paid $120–140Eyebrow shapingWaxingService not listed
AprilLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I can not say enough great things about the wonderful Karen. :) She gave me eyebrows! She is an artist :) 10/10
Kathryn13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I’ve been seeing Karin for facials and really notice improvement in my skin. So very relaxing, too! Highly recommend.
Paid $60–80Service not listed
Jeni5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Karin is wonderful! After a disappointing experience elsewhere, I was nervous to try again. I am so happy that I did because she gave me the lashes of my dreams!!
Her spa is clean, smells great and she could not be any nicer. Her prices were reasonable. I highly recommend booking with her, she’s a hidden gem in Greeneville.
Amazing peptide facial and derma planing! Karen is so knowledgeable, professional, and thorough. I also had waxing services separately, and everything was excellent. Highly recommend!
Price: $120–140
Services: Eyebrow shaping, Waxing, Service not listed
Response from the owner · 2 months ago
Thank you my friend for your kind words and trust for the services.
Holly Morelock10 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Karin at Green Bamboo Salon is absolutely amazing! Every facial I've had with her has left my skin looking healthy, glowing, and refreshed. I always leave feeling like my skin has never looked better.
Even more impressive, I leave completely relaxed—which is saying a lot because it's nearly impossible for me to truly unwind! Karin creates such a calming, welcoming atmosphere that you can't help but let go of the stress.
She's incredibly professional, knowledgeable, and clearly passionate about what she does. She takes the time to explain treatments, answer questions, and tailor every facial to exactly what my skin needs. Her education and expertise really show in both her technique and the results.
If you're looking for someone who genuinely cares about your skin and delivers an exceptional experience every time, I can't recommend Karin at Green Bamboo Salon highly enough!
Response from the owner · 2 months ago
Holly! You are such a gem and ALWAYS a pleasure to have here. Thank you SO MUCH for such encouraging words and support.
Janet Hubbard7 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Karin is THE BEST at any facial service you need. I love how she customizes the signature facial to your skin type and needs. It is completely relaxing and rejuvenating. She is kind, attentive, and helpful. I look forward to every appointment I have with her!
Services: Eyebrow shaping, Service not listed
Response from the owner · a year ago
Thank you Meredith! You are such a blessing to me!
Valerie DoleseLocal Guide · 16 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
AMAZING experience every time! Karin is extremely knowledgeable in all her services! The atmosphere is relaxing and the shop is clean and inviting. Highly recommend!!
Response from the owner · 3 years ago
Thank you dear friend! Your words are a blessing and so is your friendship.
Jeni Thomas5 reviewsiTotal number of Google reviews Jeni has written across all businesses on Google Maps, not just this one.
Karin is wonderful! After a disappointing experience elsewhere, I was nervous to try again. I am so happy that I did because she gave me the lashes of my dreams!!
Her spa is clean, smells great and she could not be any nicer. Her prices were reasonable. I highly recommend booking with her, she’s a hidden gem in Greeneville.
Price: $60–80
Services: Lash lift
Response from the owner · 2 years ago
Thank you Jeni for your kind words! And for trusting me with the opportunity. I look forward to seeing you again!
S S8 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
