How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREThe Grout Medic of North Chicago
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 37 tile contractors · 5.0★ from 647 Google reviews
Report card
Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired The Grout Medic of North Chicago for 8 kinds of job.
The Grout Medic of North Chicago for grout sealing
Clear ✕All 128 Google reviews tagged “Grout sealing” · showing 40
Super easy. Free estimate with a knowledgeable tech. Quick scheduling. Jorge did an amazing job and was very accurate with his time estimate.
Ricardo did an amazing job with our shower tile regrouting project. He was very professional, thorough, and tidy. Very pleased with the results from Ricardo’s work, and with the customer support from The Grout Medic. Would definitely recommend this business to anyone who is in need of tile work.
I loved my experience with the grout medic of North Chicago. First of all the employee that came in to do the repairs was on time. He was clean. He was professional and respectful. He came inside and covered his shoes immediately. He inspected the job and literally got to work. He already knew exactly what he was…
Total attention to detail amazing work, conscientious courteous. I’m so happy that they did my floor.
They were very prompt in providing a quote, and the work was completed quickly and efficiently. Our shower looks brand new. I would highy recommend for shower rejuvenation.
Tony did an a BEAUTIFUL JOB on our primary bathroom shower. It looks better than brand new. He was also clean, efficient, polite, and quiet in his work. Highly recommend asking for him!
Extremely thorough pricing and billing and Jorge came in and worked very efficiently. He explained all of the different elements that he had completed and was happy to walk through the pricing with us. Michael, who did our initial estimate, was also very responsive and helpful in talking through each element of the project.
We didn’t want to spend the money to replace our 20-year old natural stone so called Grout Medic to repair grout in shower and clean/seal shower and floors. I couldn’t be happier with the outcome! Grout Medic’s service was great across the team and pricing was fair. Tony and Ricardo did the work and both were…
Tony did excellent work sealing the floor grout and caulking the tub and shower in my 2 bathrooms. He went above and beyond to make everything perfect! It looks brand new! I highly recommend this company and specifically this technician Tony. I will definitely use them again and will be requesting Tony.
From a quick efficient on site quote to Harry doing a spectacular job would highly recommend their services. Cleaned, sealed and regrouted steam shower with slate tiles. Looks brand new again!
Michael from Grout Medic arrived and provided an estimate within the hour. I signed it and Harry, the technician, arrived the next morning to clean the shower tile, re-grout moldy areas, and silicone caulk the stall. A few hours later, our shower looks new, the mold is gone, and we couldn't be more pleased with…
The gentleman who performed the cleaning and caulking of the bathtub tile, shower stall tile and bathtub did a great job. I hardly knew he was here. I would recommend Medic of the North Shore to anyone who needs this service. On a scale of one to ten I would give it a ten!
Ricardo did an outstanding job! He was very professional, responsive, and kind. He left everything clean and answered all my questions before and after the work was completed thoughtfully. And, Michael was equally outstanding, providing me with a detailed proposal and answering all my questions promptly. I highly…
Ricardo R was the best. Punctual, polite, and did a very neat and detailed job. Thank you!
Reviews were good and I saw that a free consultation was offered, which is rarer now. I was quoted by someone who drove out a couple hours and had experience and was thorough. It was a great price given I needed work for my bathroom and kitchen. Getting all the documents I needed for a high rise was easy, extremely…
Jorge arrived timely and did an excellent job. I would definitely have him work here again. I would also recommend The Grout Medic
Really great service all around. Work was excellent and professional. Process was easy and efficient. I will definitely be a return customer.
I would like to thank The Grout Medic of North Chicago! for sending Harry the Technician to work at my home. He did an excellent job , I highly recommend this company. Harry, is professional, polite, knowledgeable, and respectful. I highly recommend this company to anyone looking to get tile repair, and grout work. Thank you! Dorothy Graham
Great experience with grout medic! Michael came out quickly for a quote and Jorge did an amazing job cleaning the grout and recaulking our shower. We are very happy with the service!
We had a great experience with The Grout Medic. Jorge was professional, kind, clean, and did a wonderful job regrouting our two bathroom floors, shower, and tub. He also sealed our stone and caulked. I highly recommend using this company and will continue to do so in the future!
Ricardo did a great job. He was professional and timely. He was helpful in reviewing our follow up care of shower tiles.
Ricardo did a great job deep cleaning and sealing my grout. He was courteous, tidy, and respectful of my home. My bathroom looks wonderful now ✨
Ricardo did an excellent job! He was very professional and kind. It was a 5 star experience for sure!
Wonderful job that was better than I imagined! Professional, pleasant, friendly communicator who went above and beyond - he cleaned all the hardware in the bathroom after the grout replacement and cleaning was finished.
Looks like a new bathroom! Harry was punctual and neat and finished work looks amazing.
Ricardo was prompt, polite and worked to make my shower look new. Highly recommended if you need shower grout/clean/seal!!!
Ricardo did an awesome job with our shower! We had lots of silicone deterioration and he cleaned everything up very thoroughly
Ricardo did a great job took his time and I was pleased with the outcome. He was friendly and professional.
I am a Realtor and suggested my client get her bathroom floor re-grouted before we list her condo for sale. She called The Grout Medic and set up appt for me to meet the technician. (They must have given her a quote on phone-I don’t know what she paid) Ricardo arrived on time and ready to work. Ricardo was very…
These guys got the job done. They came on time. The quality of the work was outstanding. They cleaned up nicely once they finished The price is quite steep, but you get the assurance of a professionally run company and don’t have to mess with the guys in the Home Depot parking lot. If you don’t “got a guy” already…
If I could, I would 10 stars for Grout Medic of the North Shore and the technician Harry. Great communication with the office: from scheduling the estimate to the tile work itself. The grout and caulk removal and replacement work in the kitchen and bathroom that was completed is impeccable. I strongly recommend…
Both gentlemen who came in were knowledgeable and extremely courteous. The work went as expected, and was completed on time They stayed in front of the scheduling and the process it was a breeze. Thank you Ricardo and team!
Tony was professional, courteous and neat. He made our bathroom look brand new!
Phantastic work done by Gerardo. He is an outstanding professional and it was truly pleasant to have in our house.
We had Ryan and Ricardo work on our primary shower and they did an excellent job cleaning, sealing, and re-grouting where we needed repair. The marble hasn’t looked this good for years. They also polished the marble floors and removed some staining. Ryan especially went above and beyond to clean years of neglect. Thank you!
We had our travertine tiled bathroom floor, shower, and tub surround cleaned, sealed, regrouted in many places, and recaulked. Ryan did the day one work and Ricardo the finishing work on day two. It is beautiful and looks like new! The whole process was great - both technicians explained each step and were very…
Gerardo C was professional and efficient and wanted to make sure we were happy with the overall results. We were. We would recommend him and Grout Medic for your regrouting needs.
Tony was pleasant to work with and did a great job on our kitchen and bath grout/caulking.
Gerardo was great. He was very personable, professional and informative throughout the whole process. He got the job done on time and even fixed a couple loose tiles in the bathroom too. I will definitely work with him in the future :)
We are so happy we went with Grout Medic for our tile cleaning, grouting and caulking needs. Working with Tony was great. He was efficient, thorough and has gone above and beyond our needs. Thank you Tony for making our shower tiles and tub look good as new!
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Grout cleaning | 155 | — |
| Grout sealing | 128 | — |
| Grout repair | 126 | — |
| Tile regrouting | 95 | — |
| Tile cleaning | 87 | — |
| Tile grouting | 84 | — |
| Grout staining | 35 | — |
| Shower tile repair | 33 | — |




