How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREThe Grout Medic of North Chicago
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 37 tile contractors · 5.0★ from 647 Google reviews
Report card
Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired The Grout Medic of North Chicago for 8 kinds of job.
The Grout Medic of North Chicago for grout staining
Clear ✕All 35 Google reviews tagged “Grout staining”
Ricardo did an amazing job with our shower tile regrouting project. He was very professional, thorough, and tidy. Very pleased with the results from Ricardo’s work, and with the customer support from The Grout Medic. Would definitely recommend this business to anyone who is in need of tile work.
Extremely thorough pricing and billing and Jorge came in and worked very efficiently. He explained all of the different elements that he had completed and was happy to walk through the pricing with us. Michael, who did our initial estimate, was also very responsive and helpful in talking through each element of the project.
Tony did excellent work sealing the floor grout and caulking the tub and shower in my 2 bathrooms. He went above and beyond to make everything perfect! It looks brand new! I highly recommend this company and specifically this technician Tony. I will definitely use them again and will be requesting Tony.
From a quick efficient on site quote to Harry doing a spectacular job would highly recommend their services. Cleaned, sealed and regrouted steam shower with slate tiles. Looks brand new again!
Michael from Grout Medic arrived and provided an estimate within the hour. I signed it and Harry, the technician, arrived the next morning to clean the shower tile, re-grout moldy areas, and silicone caulk the stall. A few hours later, our shower looks new, the mold is gone, and we couldn't be more pleased with…
Reviews were good and I saw that a free consultation was offered, which is rarer now. I was quoted by someone who drove out a couple hours and had experience and was thorough. It was a great price given I needed work for my bathroom and kitchen. Getting all the documents I needed for a high rise was easy, extremely…
Very detailed. Beautiful outcome
We had Gerardo C. help us with a big shower project, and we couldn’t be happier with the experience or the results. He handled everything — tile removal, tile replacement, shower tile repair, grouting, grout cleaning, grout staining, tile restoration, and all the careful prep work that goes into doing it right.…
I am very impressed by Grout Medic. They were able to send someone out for an estimate within 24 hours. The gentleman not only listened to my concerns (cracked tile grout), but was able to recommend fixes to my master shower (staining). The team that fixed my tile grout came a few days later. They met the timeline…
Jorge was wonderful and did an amazing job. We are so happy we had him take care of us- Thank-you Grout Medic
We had such a positive experience working with Harry! His attention to detail and professionalism were amazing. We have a travertine shower and floors, he cleaned and sealed everything. Our bathroom looks brand new! Highly recommend, and if you can request Harry as your technician!
Ricardo was very professional and did an amazing job. You can tell that he takes pride in his work and is a very hard worker. I’m very happy with how everything turned out. Thank you Ricardo. You deserve more then 5 Stars.
10/10 highly recommend! From start to finish, the price, turn around time and quality of work was exceptional! Michael did an excellent job with the estimate. He was extremely thorough, explained the scope of work perfectly and was able to help me find the best price that fit my budget. Ricardo did a phenomenal job…
Ricardo did an amazing job. It’s like a new bathroom! He worked so hard and I was comfortable having him in my home. Money well spent !
Great work! Efficient scheduling.
I was so impressed with the work The Grout Medic did in our bathroom. They helped us replace the grout and had thoughtful recommendations throughout the process. The team members are a pleasure to work with (Mike gave a great estimate and Tony did fantastic work) and we are very happy with the results!
From start to finish the Grout Medic was knowledgeable and helpful. We didn’t know where else to go, but feel confident in the solutions they helped us come up with.
Quick turnaround from quote to work being scheduled. Work at the house was done quickly and cleanly, and the end result is even better than I could have imagined. Jorge was polite and efficient, would work with him again
Ricardo R. Did a great job. He showed up exactly on time and was professional and very polite. I have a vintage (95 year old) bathroom with original wall and floor tiles. Ricardo made them look almost new again!
Great service! Tony was the assigned technician and did an amazing job! Highly recommend!
Tony showed up on time and worked hard and diligently on our kitchen floor. Started out by hand scrubbing and steam cleaning existing tile, followed by grout repair and coloring. Clean and efficient. Very happy with result.
Gerardo did an excellent job. We were very pleased with his work.
Fast response for an inperson quote (very knowledgeable and friendly), and flexible scheduling. I had 2 showers regrouted and repaired and a mudroom floor regrouted. Tony did the work and he was great. Communicative, very thorough and super cleanup.
Gerardo did a great job. He was prompt and professional.
I cannot say enough about how excellent this company is and their service people. After getting a great price on a difficult job to clean old grout and restore it, they send Jorge to do the job. This guy was so meticulous and took his time to make sure that every little detail was accounted for. The finished product…
Jorge did an excellent job
Good job overall
Shower looks like new! They were on time, professional, and efficient. The estimate was accurate, and they knew what needed to be done to restore the bathroom to its former glory. All of my questions were answered and the work was completed on time in perfect condition! They are a local company and I will definitely use them again.
We had quite a bit of grout cleaning, sealing and restoring along with tile cleaning. The work was done beautifully! Looks like new!
Harry the technician was fabulous. Worked extremely hard at the job. We were very happy with the results.
Gerardo did a fantastic job on our master bedroom shower. It was a monster job and it honestly looks brand new now. He worked all day long, was neat & clean and very pleasant to work with. I highly recommend the company and will 100% use them again.
Neil and Harry were amazing!! From the moment Neil walked in the door to do our initial estimate to the time Harry left after the completion of our project. We had some tile that needed regrouting and needed to be rebonded to the subfloor. We were just hoping to salvage the floor the best we could but it looks like…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Grout cleaning | 155 | — |
| Grout sealing | 128 | — |
| Grout repair | 126 | — |
| Tile regrouting | 95 | — |
| Tile cleaning | 87 | — |
| Tile grouting | 84 | — |
| Grout staining | 35 | — |
| Shower tile repair | 33 | — |
