How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREThe Grout Medic of North Chicago
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 37 tile contractors · 5.0★ from 647 Google reviews
Report card
Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired The Grout Medic of North Chicago for 8 kinds of job.
The Grout Medic of North Chicago for tile regrouting
Clear ✕All 95 Google reviews tagged “Tile regrouting” · showing 20
Ricardo did an amazing job with our shower tile regrouting project. He was very professional, thorough, and tidy. Very pleased with the results from Ricardo’s work, and with the customer support from The Grout Medic. Would definitely recommend this business to anyone who is in need of tile work.
I cannot say enough good things about The Grout Medic. Mike's estimating process was easy and instilled confidence. Then Harry came to our home and did the most amazing job. Clean, kind, neat, prompt, reliable. And the result is dazzling. I can't stop staring at my shower floor. It looks great!
I loved my experience with the grout medic of North Chicago. First of all the employee that came in to do the repairs was on time. He was clean. He was professional and respectful. He came inside and covered his shoes immediately. He inspected the job and literally got to work. He already knew exactly what he was…
They were very prompt in providing a quote, and the work was completed quickly and efficiently. Our shower looks brand new. I would highy recommend for shower rejuvenation.
Really great experience. Team was communicative, reliable, and efficient.
From a quick efficient on site quote to Harry doing a spectacular job would highly recommend their services. Cleaned, sealed and regrouted steam shower with slate tiles. Looks brand new again!
Michael from Grout Medic arrived and provided an estimate within the hour. I signed it and Harry, the technician, arrived the next morning to clean the shower tile, re-grout moldy areas, and silicone caulk the stall. A few hours later, our shower looks new, the mold is gone, and we couldn't be more pleased with…
The gentleman who performed the cleaning and caulking of the bathtub tile, shower stall tile and bathtub did a great job. I hardly knew he was here. I would recommend Medic of the North Shore to anyone who needs this service. On a scale of one to ten I would give it a ten!
Ricardo did an outstanding job! He was very professional, responsive, and kind. He left everything clean and answered all my questions before and after the work was completed thoughtfully. And, Michael was equally outstanding, providing me with a detailed proposal and answering all my questions promptly. I highly…
Jorge arrived timely and did an excellent job. I would definitely have him work here again. I would also recommend The Grout Medic
On time, very professional, cleaned up job sure and completed on time.
Really great service all around. Work was excellent and professional. Process was easy and efficient. I will definitely be a return customer.
Ricardo is the best 👌 👍🏻 friendly service took his time to get the work done right happy with his grout repair service definitely recommend him
I had regrouting work completed in my bathroom and kitchen today. Jorge was my technician and he was thorough, precise and very professional. He even removed his shoes upon entering without me asking. There was no dust or debris left as he cleaned everything spotless. My shower and backsplash look like they did…
Tony did a fantastic job on my tile bathroom. Looks great!
We had a great experience with The Grout Medic. Jorge was professional, kind, clean, and did a wonderful job regrouting our two bathroom floors, shower, and tub. He also sealed our stone and caulked. I highly recommend using this company and will continue to do so in the future!
Ricardo did a great job. He was professional and timely. He was helpful in reviewing our follow up care of shower tiles.
Ricardo did an excellent job! He was very professional and kind. It was a 5 star experience for sure!
We hired Grout Medic to repair caulking / grout in our kitchen and one of our baths. We were lucky enough to be assigned Jorge S for the job, and he nailed it. Our kitchen looks "night and day" better than it did before. Jorge was nicely dressed; took his shoes off before entering the condo; and cleaned the work…
Looks like a new bathroom! Harry was punctual and neat and finished work looks amazing.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Grout cleaning | 155 | — |
| Grout sealing | 128 | — |
| Grout repair | 126 | — |
| Tile regrouting | 95 | — |
| Tile cleaning | 87 | — |
| Tile grouting | 84 | — |
| Grout staining | 35 | — |
| Shower tile repair | 33 | — |
