The Grout Medic of North Chicago

Ricardo did an amazing job with our shower tile regrouting project. He was very professional, thorough, and tidy. Very pleased with the results from Ricardo’s work, and with the customer support from The Grout Medic. Would definitely recommend this business to anyone who is in need of tile work.

I cannot say enough good things about The Grout Medic. Mike's estimating process was easy and instilled confidence. Then Harry came to our home and did the most amazing job. Clean, kind, neat, prompt, reliable. And the result is dazzling. I can't stop staring at my shower floor. It looks great!

I loved my experience with the grout medic of North Chicago. First of all the employee that came in to do the repairs was on time. He was clean. He was professional and respectful. He came inside and covered his shoes immediately. He inspected the job and literally got to work. He already knew exactly what he was… Read full review

They were very prompt in providing a quote, and the work was completed quickly and efficiently. Our shower looks brand new. I would highy recommend for shower rejuvenation.

Really great experience. Team was communicative, reliable, and efficient.

From a quick efficient on site quote to Harry doing a spectacular job would highly recommend their services. Cleaned, sealed and regrouted steam shower with slate tiles. Looks brand new again!

Michael from Grout Medic arrived and provided an estimate within the hour. I signed it and Harry, the technician, arrived the next morning to clean the shower tile, re-grout moldy areas, and silicone caulk the stall. A few hours later, our shower looks new, the mold is gone, and we couldn't be more pleased with… Read full review

The gentleman who performed the cleaning and caulking of the bathtub tile, shower stall tile and bathtub did a great job. I hardly knew he was here. I would recommend Medic of the North Shore to anyone who needs this service. On a scale of one to ten I would give it a ten!

Ricardo did an outstanding job! He was very professional, responsive, and kind. He left everything clean and answered all my questions before and after the work was completed thoughtfully. And, Michael was equally outstanding, providing me with a detailed proposal and answering all my questions promptly. I highly… Read full review

Jorge arrived timely and did an excellent job. I would definitely have him work here again. I would also recommend The Grout Medic

On time, very professional, cleaned up job sure and completed on time.

Really great service all around. Work was excellent and professional. Process was easy and efficient. I will definitely be a return customer.

Ricardo is the best 👌 👍🏻 friendly service took his time to get the work done right happy with his grout repair service definitely recommend him

I had regrouting work completed in my bathroom and kitchen today. Jorge was my technician and he was thorough, precise and very professional. He even removed his shoes upon entering without me asking. There was no dust or debris left as he cleaned everything spotless. My shower and backsplash look like they did… Read full review

Tony did a fantastic job on my tile bathroom. Looks great!

We had a great experience with The Grout Medic. Jorge was professional, kind, clean, and did a wonderful job regrouting our two bathroom floors, shower, and tub. He also sealed our stone and caulked. I highly recommend using this company and will continue to do so in the future!

Ricardo did a great job. He was professional and timely. He was helpful in reviewing our follow up care of shower tiles.

Ricardo did an excellent job! He was very professional and kind. It was a 5 star experience for sure!

We hired Grout Medic to repair caulking / grout in our kitchen and one of our baths. We were lucky enough to be assigned Jorge S for the job, and he nailed it. Our kitchen looks "night and day" better than it did before. Jorge was nicely dressed; took his shoes off before entering the condo; and cleaned the work… Read full review

Looks like a new bathroom! Harry was punctual and neat and finished work looks amazing.

I am a Realtor and suggested my client get her bathroom floor re-grouted before we list her condo for sale. She called The Grout Medic and set up appt for me to meet the technician. (They must have given her a quote on phone-I don’t know what she paid) Ricardo arrived on time and ready to work. Ricardo was very… Read full review

These guys got the job done. They came on time. The quality of the work was outstanding. They cleaned up nicely once they finished The price is quite steep, but you get the assurance of a professionally run company and don’t have to mess with the guys in the Home Depot parking lot. If you don’t “got a guy” already… Read full review

Both gentlemen who came in were knowledgeable and extremely courteous. The work went as expected, and was completed on time They stayed in front of the scheduling and the process it was a breeze. Thank you Ricardo and team!

I am very impressed by Grout Medic. They were able to send someone out for an estimate within 24 hours. The gentleman not only listened to my concerns (cracked tile grout), but was able to recommend fixes to my master shower (staining). The team that fixed my tile grout came a few days later. They met the timeline… Read full review

I would give Ricardo, the technician who did our grout job, FIVE stars. He did a good job and was friendly, courteous and competent. I would give the salesman and Grout Medics sales approach 2.5 stars. The salesman was a bit sexist. Also, he gave us a price and when we balked, he immediately lowered it by $100. I… Read full review

Phantastic work done by Gerardo. He is an outstanding professional and it was truly pleasant to have in our house.

We had Ryan and Ricardo work on our primary shower and they did an excellent job cleaning, sealing, and re-grouting where we needed repair. The marble hasn’t looked this good for years. They also polished the marble floors and removed some staining. Ryan especially went above and beyond to clean years of neglect. Thank you!

We had our travertine tiled bathroom floor, shower, and tub surround cleaned, sealed, regrouted in many places, and recaulked. Ryan did the day one work and Ricardo the finishing work on day two. It is beautiful and looks like new! The whole process was great - both technicians explained each step and were very… Read full review

Gerardo C was professional and efficient and wanted to make sure we were happy with the overall results. We were. We would recommend him and Grout Medic for your regrouting needs.

Jorge was wonderful and did an amazing job. We are so happy we had him take care of us- Thank-you Grout Medic

Geraldo did a great job refreshing our stall shower. Very thorough and great work.

We are so happy we went with Grout Medic for our tile cleaning, grouting and caulking needs. Working with Tony was great. He was efficient, thorough and has gone above and beyond our needs. Thank you Tony for making our shower tiles and tub look good as new!

Tony came out today to replace grout that was cracked. It was a very difficult job to make look good, he did an excellent job. He was also very particular and clean. I would not hesitate to use him again.

Jorge did a fantastic job on our walk in shower and bench! Looks like new!!

The technician was very professional and the work exceeded my expectations. Thank you Ricardo!!!!

Tony worked very hard all day and left us with a transformed shower. It was meticulously cleaned, re grouted and caulked and looks brand new. Thank you so much!!!

Bathroom looks like new!

Tony re-grouted my entire primary bathroom - shower and floor and he re-caulked the vanity and tub. He did a great job! He worked very hard and put in a long day to finish it in one day. It looks like I have a new bathroom.

Our regrouped shower floor (work done by Jorge) looks beautiful!

I’m so pleased with the work done in both of my bathrooms! Everything looks so good and was done a lot quicker than expected. From start to finish everything went smoothly. Michael came out a did the estimate and the work was done by Harry the next week. Both gentlemen were truly professional. When the work was… Read full review

Very pleased with the job done by Ricardo and The Grout Medic to fix the old grout in my shower causing water damage. He also resealed the shower door which badly needed to be redone. Very impressed with the quality of work and communication by Ricardo and The Grout Medic. I will be using them again for any tiling/grout repairs.

Ricardo did an amazing job working on our shower. He was kind and worked hard to complete the job. The shower is newer and cleaner than it was when we moved in! And it's such a relief knowing the leak has been taken care of.

Very thorough process. Mike came on time and evaluated the job and what needed to be done. He quoted me price and explained technician would come and do the work. Harry showed up on time and caulked my bathtub and cleaned and reinforced some of the tiles. Job was done and bathroom was spotless when he left. There… Read full review

Ricardo did an amazing job regrouting our master bedroom shower- even added a color grout on some mildly stained areas to make It look brand new! He is clearly a master craftsman- all the grouting and sealants are perfect and the aesthetic is amazing- totally restored stone shower! Thanks so much to Grout Medic! A great process all the way through!

After Harry finished up today, it was hard to believe how great my floor looked. My floor had broken tiles, and the grout looked terrible. In comey Harry, he gets set up, and is hard at work. He knew what he was doing, and worked the entire day on my floor. I couldn’t be happier with his work.

Ricardo did an excellent job on re-grouting our shower. It looks brand new!

I was so impressed with the work The Grout Medic did in our bathroom. They helped us replace the grout and had thoughtful recommendations throughout the process. The team members are a pleasure to work with (Mike gave a great estimate and Tony did fantastic work) and we are very happy with the results!

Jorge was here for a long time and did exceptional job. I had 2 bathrooms go from 20 years of ugly to a new look.

Grout medic was a great service. Quoting process was simple and easy. They did not nickel and dime me. Scheduling the service was quick and the work was very well done. Would definitely recommend them.

Jorge did an amazing job repairing the grout around my shower and adding caulking where necessary. He was very thorough and the entire process from obtaining an estimate to getting the work done was a breeze.

Tony did an amazing job replacing the grout in my bathroom! He was on time, super professional, and really paid attention to the details. The tiles look brand new again and the color match is perfect. He worked efficiently, kept everything clean, and clearly takes pride in his work. I’d definitely recommend Tony to anyone who needs tile or grout work done!

Excellent experience start to finish. Fair and thorough estimate with Michael. Ricardo, who did the work, deserves ten stars. He was prompt, tidy, the work was perfect, and he was so sweet with my toddler son. Would happily have him back for another project.

Harry did an amazing job. The issue with the water leak because of bad caulking was resolved. Harry was meticulously clean while working and very efficient. I would recommend him for any tile issues.

Ricardo did our grout work today and it looks beautiful! I love it. Thank you so much. I would recommend him to all of my clients!

Jorge did great. Cleaned, ground down the old grout, grouted, caulked, sealed and made sure everything was done right. We'd hire him again.

Gerardo was polite, neat and did an excellent job. I am very satisfied with his excellent work

Fast response for an inperson quote (very knowledgeable and friendly), and flexible scheduling. I had 2 showers regrouted and repaired and a mudroom floor regrouted. Tony did the work and he was great. Communicative, very thorough and super cleanup.

Gerardo did a great job. He was prompt and professional.

Tony was FANTASTIC! Very professional and extremely thorough. This is the second time we’ve used Grout Medic and they are our go to. Highly recommend

Emergency call and superior response. Great work!

Had a great experience with this company from start to finish. Michael was super informative and helpful when giving our estimate, the service scheduling process was very streamlined, and our technician Gerardo was incredibly skilled, efficient, and kind!

Great to work with. I had to reschedule a few times and they were very responsive. They regrouted and recaulked my limestone shower and I'm very happy with the before and after. Harry V was super efficient and did some great work!

Great work done at a reasonable price. They were prompt with their estimate. They were on time and on budget. Would definitely use them again if needed.

Ricardo was incredibly polite, courteous, and exceptionally professional. Highly recommended.

Jorge did an excellent job

Ricardo did a fabulous job. We have a new bathroom! Highly recommend!

My wife found the Grout Medic on Google. After a quick phone call, they had Michael out to our house to do our estimate. Michael was very knowledgeable, upbeat and very friendly. He had our estimate practically ready to go before he got back to his car. I appreciate that they included a discount if you accepted on… Read full review

Amazing service! Ricardo arrived on time and did a fantastic job with our shower. He was professional, friendly, and super knowledgeable. We couldn’t be happier with our results and highly recommend Ricardo!!

Highly recommend. Everyone was very professional and very easy to communicate with. Tony was the gentleman who came out to complete our projects. He was kind, on time, hard-working, and did a great job.

We called Grout Medic to re-grout and caulk our master bathroom with a walk-in shower floor tile. The two guys who did the work showed up on time, did an outstanding job, were respectful and polite, answered all our questions, and finished in one day. Very pleased with Grout Medic and would use them again.

The technician arrived on time. He was very professional. He worked very clean. The tile and grout looks like new after 20 years. Well worth the price. Highly recommend.

Harry the technician was fabulous. Worked extremely hard at the job. We were very happy with the results.

So pleased with this company and will keep using them! Tony did a great job with my grout, caulking, and sealing my marble floors and countertops. He worked really hard and above and beyond to handle every concern I had. Excellent work! I definitely recommend them!

Gerardo did a fantastic job on our master bedroom shower. It was a monster job and it honestly looks brand new now. He worked all day long, was neat & clean and very pleasant to work with. I highly recommend the company and will 100% use them again.

Neil and Harry were amazing!! From the moment Neil walked in the door to do our initial estimate to the time Harry left after the completion of our project. We had some tile that needed regrouting and needed to be rebonded to the subfloor. We were just hoping to salvage the floor the best we could but it looks like… Read full review

We had our front foyer and fireplace hearth tiles updated with old tile removed and new tile placed. Excellent results. Very conscientious and skilled worker. Great work!

I apologize for not remembering the name of the man who did our work today but he did a wonderful job. He was prompt, polite, did good work & cleaned up after he finished. I would definitely recommend his work.

Such a wonderful experience! Super responsive and professional. Completed everything quickly and thoroughly. Would highly recommend!

Neil and his team were prompt and professional from beginning to end. Very transparent with the services and what could be done. Very happy with the outcome! Definitely recommend.

Long overdue review. I cannot speak highly enough about my experience with The Grout Medic of North Chicago, and Neil, specifically! This is the standard I will now base all contractor interactions/jobs off. Neil was prompt, detailed, and honest. Like a surgeon, he documented everything with video and pictures, and… Read full review

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