iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 54 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 77%
5.0★★★★★148 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$309typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate The Haus Keepers five stars based on 148 reviews, with the owner responding to 99% of them. Customers frequently praise the company for its thorough deep cleaning, move-out services, punctuality, and clear communication. Many note that the staff is professional and attentive to specific details like windows and showers. One recurring criticism involves inconsistent cleaner assignments and a disconnected phone number, which hindered the resolution of a missed cleaning service.
Google rating: 5.0 out of 5 from 148 reviews (99% five-star).
Reviews on this page: 148 Google reviews (141 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 20, 2026.
Service: Apartment Cleaning Service serving Denver, Colorado.
Data from Google, last updated October 26, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
The Haus KeepersApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Haus Keepers: 97/100 on this factor. Category median: 95.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Haus Keepers: 95/100 on this factor. Category median: 94.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Haus Keepers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Haus Keepers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
148 Google reviews we collected
5.0of 5
5 stars14799%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 141 written reviews
100%praise
Praise273100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2835%
Reasonable4759%
Overpriced00%
Not sure45%
$309+14% vs typical apartment cleaning services
Middle half of what 66 customers paid ($196–$390) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8029%
Staff & attitude6323%
Would recommend4316%
Speed & response3513%
Communication269%
Honesty & trust176%
Price & value104%
What customers talk about
We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Michelle was wonderful, friendly, and really did an excellent job.”
“The team was very respectful and I could tell take pride in their work.”
“I would recommend The Haus Keepers to anyone, and in fact I did and my friend received the same exceptional results.”
“The crew that comes to our house is thorough and efficient.”
“They did a great job with my apartment and were easy to work with”
“They have great communication, upfront pricing, and make the whole process super easy.”
“My house sparkles and they accommodated my timing needs and had extremely reasonable pricing.”
People customers mention
Angel5 reviews
Shaian4 reviews
Eva4 reviews
Vilma3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Haus Keepers for 4 kinds of job. Pick one to see what they paid and said.
CourtneyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Michelle was wonderful, friendly, and really did an excellent job. She paid attention to every detail
Paid $400–450Reasonable priceStandard cleaning
S6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The staff at Haus Keepers was amazing, the work was even better. Exceptional job all around. I had a move out clean and Crystal did a fabulous job! Not one surface was omitted from the cleaning process. The detailed description of the move out clean was exactly what was delivered. I would recommend The Haus…
Paid $300–350Great priceMoving-related cleaning
Annique4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
My shower (which is my top priority) hasn't looked this good since it was brand new) none of the other clearers have ever been able to get rid of the stains. The whole house looks like it was cleaned! Cudo’s to Heidi!
Paid $100–150Reasonable priceStandard cleaning
Denise10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Alvin did a great job. The townhouse looked amazing for the new tenants. Highly recommend!
Paid $300–350Reasonable priceStandard cleaning
MarkLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We love The Haus Keepers. Highly professional to deal with, great communication, and is truly interested in ensuring we have a great experience everytime. The crew that comes to our house is thorough and efficient. Frees up so much our time. The cleaning crew gets the majority of the fee, which I understand is uncommon in the industry. It's been great.
JordanLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My husband and I were blown away with the work of team Vilma! Thank you so much! We had never had a home cleaning before and it was so wonderful to come home to a beautiful home. Thank you so much!!
Have had four cleanings with this company and three different cleaners. Website indicates they like to use the same cleaner each time so they get to know your house. Incorrect. Phone number listed is disconnected. After last “cleaning” where they failed to wipe counters, clean toilets, or even sweep I called in for their 24 hour guarantee. Was able to connect with them the first time and promised a call back within 5 minutes. Didn’t hear a thing going on an hour plus. Avoid this place if you can.
Response from the owner · 5 days ago
Hi William and Lana, we’re sorry the cleaning fell short and that you were left waiting for a callback. We also understand how frustrating the cleaner changes have been when you were expecting consistency.
After speaking with you, we released the payment hold, so there is no charge for this cleaning, and canceled your future appointments. We respect your preference not to have a return visit.
Thank you for sharing your experience. We’re addressing the cleaning and communication concerns with our team, and we’re sorry we didn’t provide the care and reliability you expected from us.
Janet LondonLocal Guide · 16 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Thank you for the fantastic review and recommendation, Janet! It means so much to our team to know you had a great experience. We really appreciate your support! 🤍
Aileen WordenLocal Guide · 29 reviewsiTotal number of Google reviews Aileen has written across all businesses on Google Maps, not just this one.
The Haus Keepers and team Elena were excellent! I hired the team for a full deep cleaning and they did all as promised leaving the house sparkling clean including windows. The team was very respectful and I could tell take pride in their work. Thank you!
Response from the owner · a week ago
Wow Aileen, thank you so much for such a thoughtful review! We’re thrilled that your deep cleaning left your home sparkling, right down to the windows. It means a lot to hear that Elena’s team delivered on what was promised while treating your home with respect. Our team takes great pride in caring for each home, and we’ll absolutely pass along your kind words to Elena and the crew. Thank you for choosing The Haus Keepers!
Courtney PackardLocal Guide · 17 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Michelle was wonderful, friendly, and really did an excellent job. She paid attention to every detail
Price assessment: Reasonable price
Price: $400–450
Services: Standard cleaning
Response from the owner · a week ago
We’re SO happy to hear this, Courtney! Michelle puts so much care into her work, and it’s wonderful to know her friendliness and attention to detail made such a great impression. Thank you for noticing those little things that make such a difference. We’ll be sure to share your sweet words with her!
Trevor Irvine6 reviewsiTotal number of Google reviews Trevor has written across all businesses on Google Maps, not just this one.
Angel always does a fantastic job cleaning our house.
Price assessment: Great price
Price: $150–200
Services: Standard cleaning
Response from the owner · a week ago
Oh, this makes us so happy to hear! Angel will be so glad to know his hard work is appreciated. Thank you for trusting him and The Haus Keepers with your home. We’re so lucky to have him on our team, and we truly appreciate you taking a moment to share this!
Tyler Becker8 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
They did a great job with my apartment and were easy to work with
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you so much for the kind words, Tyler! We’re so happy to hear you loved how your apartment turned out and that the experience was easy from start to finish. Making the whole process feel simple and stress-free is something we really care about. We’d love to help again anytime!
S Garceo6 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
The staff at Haus Keepers was amazing, the work was even better. Exceptional job all around. I had a move out clean and Crystal did a fabulous job! Not one surface was omitted from the cleaning process. The detailed description of the move out clean was exactly what was delivered. I would recommend The Haus Keepers to anyone, and in fact I did and my friend received the same exceptional results. I will certainly be calling The Haus Keepers again for my next job!
Price assessment: Great price
Price: $300–350
Services: Moving-related cleaning
Response from the owner · 3 weeks ago
This kind of feedback means more to us than you know, S! Thank you for recognizing the thought and attention our team puts into every service, and especially for acknowledging Crystal’s work. We’re proud to know that the experience matched what you were promised and that you felt the difference in the details. Even more meaningful is hearing that you trusted us enough to recommend The Haus Keepers to a friend. Thank you for allowing us to be part of your home’s transition, and we look forward to caring for your space again whenever you need us.
Annique Losee4 reviewsiTotal number of Google reviews Annique has written across all businesses on Google Maps, not just this one.
My shower (which is my top priority) hasn't looked this good since it was brand new) none of the other clearers have ever been able to get rid of the stains. The whole house looks like it was cleaned! Cudo’s to Heidi!
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · 11 months ago
Thank you so much for your kind words Annique! 💛 We’re thrilled to hear how happy you are with Marianella’s work she truly puts so much care and attention into every clean. We’ll be sure to share your sweet feedback with her! We’re so grateful for your trust and support. ✨
Denise Tappen10 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Alvin did a great job. The townhouse looked amazing for the new tenants. Highly recommend!
Price assessment: Reasonable price
Price: $300–350
Services: Standard cleaning
Response from the owner · 3 weeks ago
Wow, Denise! Thank you for taking the time to share this! We’re so glad Alvin could help leave the townhouse feeling ready for its next chapter. We’ll be sure to pass along your kind words to him. It means so much to our team when the care put into a home is noticed and appreciated.
brandt sapp5 reviewsiTotal number of Google reviews brandt has written across all businesses on Google Maps, not just this one.
They did an incredible job, highly recommend for anyone needing a deep clean for move in/move out.
Response from the owner · 3 weeks ago
Thank you so much for trusting The Haus Keepers with such an important transition, Brandt! We know how much a fresh, thoughtfully cleaned space can mean when you’re preparing to move in or out, and we’re so glad our team could help make that process a little easier. Your recommendation truly means a lot to us.
