Experts Reviews · Company report
The Heartland Builders logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%78+20.3Value 15%100+15.2Craft & service penalty82−1.8Momentum penalty43−5.7Experts Score= 80Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

The Heartland Builders

Fishers, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 framing contractors · 4.9★ from 133 Google reviews

Report card

Percentile vs other framing contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Heartland Builders is better than 89% of framing contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Heartland Builders is better than 78% of framing contractors.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Heartland Builders is better than 82% of framing contractors.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Heartland Builders is better than 100% of framing contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Heartland Builders is better than 43% of framing contractors.C
43
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Heartland Builders is better than —% of framing contractors.–
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Reviews for your job

Customers hired The Heartland Builders for 8 kinds of job.

The Heartland Builders for bathroom remodeling

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathroom remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 8 Google reviews tagged “Bathroom remodeling”

Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★

We had our master bathroom completely renovated, kitchen countertops replaced and backsplash added, and most of the first floor painted by Heartland. Positive: Customer service was responsive to issues that came up during construction. Workers were polite. Project was scheduled quickly after signing contract and…

Customer photo from Matthew's reviewCustomer photo from Matthew's review
Bathroom remodelingRemodelingTile work installation− Quality− Professionalism
Jas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was referred to the Heartland Builders by a family friend and they did not disappoint! I was really impressed from the detailed information provided during the consultation to the consistent communication through the completion of my home renovations. Andrew and his team were extremely professional and I am…

Bathroom remodelingFlooringKitchen remodeling+ Responsiveness+ Punctuality+ Quality
Missy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Heartland Builders did an amazing job bringing our vision to reality. They took their time to install our tile exactly as we requested. Their attention to detail was incredible. We have used them for several projects and we have never been disappointed!!!

Bathroom remodeling
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend working with Heartland Builders! The attention to details and communication from their team is substantial! I had such a remarkable experience I would definitely use them in the future for any other projects I look to do.

Bathroom remodeling+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called the team here to have a bathroom remodeled. Very professional, quick to respond, and priced very well. Will be my go to moving forward!

Bathroom remodeling+ Responsiveness+ Punctuality+ Quality
Tabatha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can’t say enough good things about this company. All of the employees are very professional and friendly. They made sure we were aware of every step and wanted to make sure things were perfect. We even changed a few things last minute with zero issues. They treated our house like their own. Wish I had money for more projects 😊

Bathroom remodeling+ Responsiveness+ Punctuality+ Quality
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Perfect timing! I signed the contract on a Tuesday and they started demo on Friday! Finished my primary bathroom in about 3 weeks. They showed up on time every morning and worked around my schedule. The workers on site were so respectful and cleaned up after themselves every day. They even had a better idea for the…

Bathroom remodeling+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Armando and Orlando did a great job on converting our bathroom from an awkward layout into an amazing and functional space. While it turned into a bigger project than we originally thought (lots of plumbing, electrical moves and the ever present unknowns until you remove drywall), Leen helped us navigate any issues…

Bathroom remodeling+ Responsiveness+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 0%Overpriced 50%Not sure 0%

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